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Our client, one of Canada's leading companies, is hiring a Senior Technical Product Lead for a 12-month contract engagement in Don Mills, ON! This role will be responsible for designing and implementing solutions that meet specific business needs.

Note: Bilingualism (English/French) is not required, but will be an asset.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Design and implement solutions tailored to address specific business needs.
- Collaborate closely with stakeholders to comprehend and document their requirements.
- Ensure seamless integration of solutions with existing systems and infrastructure.
- Oversee the entire development process to guarantee proper implementation.
- Lead and coordinate design, development, testing, and deployment activities in collaboration with multiple vendors.
- Review and validate vendor assessments to ensure compliance with standards.
- Oversee and assist vendors and project teams in all test phases, including system and functional testing.

Experience & Skills You're Bringing
- Bachelor's or Master's Degree in Computer Science, Software / Computer Engineering, or a relevant field.
- Recent experience working as a Technical Manager, Team Lead, or a Senior Solution Architect in a large enterprise IT organization.
- Background in software development, building large-scale production systems.
- Previous experience working with Java/JEE Application servers, Spring, Spring Boot and/or Quarkus.
- Familiarity with OpenShift/ Kubernetes, Docker, and with Cloud computing.
- Understanding of software architecture patterns and practices.
- General understanding of network concepts, hardware / hosting platforms and virtualization.
- Familiarity with IT standards and frameworks (ITIL, ETOM, Zachman, TOGAF etc.)
- Familiarity with OMF, CPQ, MDM, CSIDE, AWS and/or GCP cloud platforms is an asset.
- Proficiency in relevant software (such as Java, Spring Boot, Redis, Dynatrace Managed, etc.).

FRENCH
Responsable de concevoir et de mettre en œuvre des solutions répondant à des besoins commerciaux spécifiques. Ils travaillent en étroite collaboration avec les parties prenantes pour comprendre leurs exigences et développer des spécifications techniques qui répondront à ces exigences. Ils veillent également à ce que la solution soit correctement intégrée aux systèmes et à l'infrastructure existants et qu'elle respecte les normes de performance et de sécurité. De plus, ils supervisent le processus de développement et travaillent avec les développeurs pour s'assurer que la solution est correctement implémentée.

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Bilingual Application Architect Senior for a 12-month contract engagement in Verdun, QC! This role will be responsible for providing leadership and design initiatives for building technology solutions.

Note: Bilingualism (English/French) is required for this role. This is a hybrid role, requiring 2-3 days in office.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Lead the design initiatives for crafting technology solutions.
- Develop architectural and integration solutions to support medium to large-scale initiatives.
- Define project scope, plans, and deliverables, encompassing cost and timelines.

Experience & Skills You're Bringing
- Proven experience in delivering IT architecture and planning.
- Ability to generate IT solutions independently and through collaboration.
- Experience and/or training in one or more Architecture & Service Delivery Frameworks (TOGAF, eTOM, ITIL, CoBiT, etc.).
- Demonstrated expertise in coding technologies, including Java, J2EE, EJB, JSP, SOAP, and Web Services.

FRENCH
Chargé d'offrir du leadership et des initiatives de conception pour la création de solutions technologiques. Développe l'architecture et l'intégration pour appuyer des initiatives à moyen et à grand déploiement. Définit la portée, les plans et les livrables des projets, y compris les coûts et les échéanciers. Qualifications : expérience avérée dans la livraison d'architecture et la planification TI; capacité de produire des solutions TI à titre indépendant et collaboratif; expérience ou formation liées à un ou plusieurs cadres d'architecture et de livraison (TOGAF, eTOM, ITIL, CoBiT, etc.)

Qualifications : expérience avérée des technologies de codage, y compris Java, J2EE, EJB, JSP, SOAP, les services Web; diplôme d'études universitaires de premier cycle ou certificat technique.

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Demand Generation Manager Remote for a 16 month contract engagement in Toronto, ON! This role will be responsible for managing, developing, and executing innovative, buyer-focused campaigns to drive leads, pipeline, and ultimately revenue growth in North America.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Execute and support the implementation of our digital demand strategy for the North American Segment Marketing team, with a focus on the Dayforce product, collaborating with internal stakeholders across the business to achieve pipeline objectives.
- Contribute to development of strategies for pipeline growth, emphasizing engagement with the database and accelerating leads through the funnel.
- Create impactful acquisition nurture programs aligned with the customer journey to advance leads through the funnel, enhance conversion rates from leads to opportunities, and positively influence pipeline outcomes.
- Enhance our pay-per-lead strategy, identify new lead gen partners, and manage relationships with existing partners, evaluate performance, and oversee budget management.
- Oversee our peer-to-peer program, emphasizing platforms like G2 and TrustRadius, ensuring optimal utilization by stakeholders across the business.
- Monitor the market for trends, benchmarks, opportunities, best practices, tools/platforms, and leverage that information to continually optimize our approach.
- Work regularly with leadership across the marketing and business development teams.
- Devise plans for supporting BDE efforts in engaging and converting leads regardless of lifecycle stage, including the development of structured campaign cadences (utilizing channels such as direct mail, email, cold calling, and gifting) .

Experience & Skills You're Bringing
- Four or more years of B2B marketing experience.
- Demonstrated proficiency in developing marketing strategy and executing marketing plans and tactics including lifecycle marketing, trigger, and re-engagement.
- Demonstrated capabilities with cold calling.
- Strong analytical skills.
- Comfort with ambiguity, adapting to fast-paced environments, and managing changing priorities.
- Understanding of Database Marketing, ABM, CRM, Lifecycle Marketing, Lead Gen, and Lead Scoring.
- Highly effective working in cross-functional teams.

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Firewall Networking Specialist on a 12-month contract engagement in Mississauga, ON! This role will be responsible for conducting analyses of high-risk firewall rules to assess their ongoing relevance and effectiveness.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Conducting comprehensive analyses of high-risk firewall rules to assess their ongoing relevance and effectiveness.
- Collaborate with internal departments to facilitate the conversion of firewall rules, ensuring compliance with established security controls.
- Apply rule changes in production, coordinating closely with service owners.
- Cleanup of high risk rules in firewall database.

Experience & Skills You're Bringing
- Proficient in firewall management, with specialized expertise in PaloAlto and Fortinet, including configuration of firewall rules, assessment of risky rules, routing, and antispam.
- Extensive experience in networking with a focus on Cisco and Juniper technologies.
- Demonstrated proficiency in protocols such as EVPN, BGP, ISIS, and Segment Routing, showcasing a strong foundation in network architecture and management.

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Big Data Engineer on a 6-month contract engagement in Toronto, ON! This role will will be a key member of a BI team, and will be responsible for developing and using data to drive insights on the customer experience and field productivity.

Note: This is a hybrid role, requiring 3 days of in-office work. Bilingualism (English/French) is an asset, but not required.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Oversee and enhance the data infrastructure required for accurate extraction, transformation, and loading of data from diverse sources.
- Identify and address gaps to enhance the platform's quality, reliability, robustness, maintainability, and speed.
- Contribute to the design, code, configurations, and documentation of components handling data ingestion, real-time streaming, and extraction.
- Manage service desk inquiries by diagnosing issues, proposing solutions, and implementing changes or improvements in accordance with business guidelines and procedures.

Experience & Skills You're Bringing
- Bachelor's degree in Engineering, Computer Science, Mathematics or a related field.
- Autonomous and resourceful with a high tolerance for ambiguity.
- Possesses strong analytical, communication, and time management skills.
- Demonstrates strong troubleshooting skills and an excellent ability to articulate and document technical concepts.
- Experience with distributed data technologies, such as Hadoop, Kafka, and similar technologies.
- Experience building streaming and batch jobs in Spark.
- Experience with Enterprise class ETL tools such as IBM DataStage.

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Big Data Engineer on a 6-month contract engagement in Toronto, ON! This role will will be a key member of a BI team, and will be responsible for developing and using data to drive insights on the customer experience and field productivity.

Note: This is a hybrid role, requiring 3 days of in-office work. Bilingualism (English/French) is an asset, but not required.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Oversee and enhance the data infrastructure required for accurate extraction, transformation, and loading of data from diverse sources.
- Identify and address gaps to enhance the platform's quality, reliability, robustness, maintainability, and speed.
- Contribute to the design, code, configurations, and documentation of components handling data ingestion, real-time streaming, and extraction.
- Manage service desk inquiries by diagnosing issues, proposing solutions, and implementing changes or improvements in accordance with business guidelines and procedures.

Experience & Skills You're Bringing
- Bachelor's degree in Engineering, Computer Science, Mathematics or a related field.
- Autonomous and resourceful with a high tolerance for ambiguity.
- Possesses strong analytical, communication, and time management skills.
- Demonstrates strong troubleshooting skills and an excellent ability to articulate and document technical concepts.
- Experience with distributed data technologies, such as Hadoop, Kafka, and similar technologies.
- Experience building streaming and batch jobs in Spark.
- Experience with Enterprise class ETL tools such as IBM DataStage.

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Bilingual SOC Technical Account Manager on a 12-month contract engagement in Montreal, QC! This role will be responsible for defining and prioritizing the features and functionality of a product or service.

Note: Bilingualism (English/French) is required; Candidates in both Toronto and Montreal will be considered; SOC experience is required.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Oversee entire project management life cycle: scoping, resource assignment, plan development, tracking, monitoring, and reporting.
- Create and upkeep project documentation, such as Project Plans, Issue and Action Logs, Risk Management, Communication Plan, and Status Reports.
- Manage Project Management Office Library with lessons learned database, applying insights to all initiatives.
- Contribute to developing and implementing templates, procedures, and processes for continuous improvement.

Experience & Skills You're Bringing
- Proven project management experience with successful project deliveries.
- Ability to manage multiple projects simultaneously.
- Expertise in utilizing MS Suite, including proficiency in Microsoft Project.
- Familiarity with established industry best practices and standards.
- Possession of a Project Management designation is advantageous but not mandatory.
- Proficient in SIEM Technology, with a preference for FortiSIEM.
- Familiarity with SOAR Technology, with a preference for FortiSOAR.
- Competence in Cloud Security and Posture Management (CSPM), with a preference for Prisma.
- Essential experience in Security Operations Center (SOC) operations.

FRENCH
Chargé de gérer tous les aspects du cycle de vie du projet, y compris l'évaluation de la portée, l'affectation des ressources, le développement du plan de projet, le suivi du projet, la surveillance et la production de rapports. Développe et met à jour toute la documentation liée au projet (plan de projet, journal des problèmes et des mesures, gestion des risques, plan de communication, rapports d'état, etc.). Tient à jour la bibliothèque du Bureau de gestion des projets avec la base de données des leçons apprises, et applique les leçons apprises à toutes les initiatives. Aide au développement et à la mise en œuvre de modèles, de procédures et de processus dans le cadre du processus d'amélioration continue. Qualifications : expérience avérée en gestion de projet et en livraison de solutions; expérience en gestion de plusieurs projets simultanément; expertise de la suite Microsoft, y compris de Microsoft Project; connaissance des pratiques exemplaires reconnues et des normes de l'industrie; et certification en gestion de projet souhaitable, mais non obligatoire.

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Release Train Engineer on a 6-month contract engagement in Verdun, QC. This role will assist the team in achieving a high level of performance and quality.

Note: All Canadian applicants will be considered, with preference given to Montreal/QC applicants; Applicants must be SAFe certified.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Facilitating the team in attaining elevated performance and quality, ensuring accountability, eliminating hurdles, and guiding less experienced team members.
- Establishing the project's schedule and scope, harmonizing these with punctual and consistent value deliveries, and orchestrating and overseeing working and project status meetings.
- Executing Agile projects that deliver exceptional business value to users.
- Assisting the product owner in handling communications with stakeholders, managing customer expectations for deliverables, and establishing an efficient project governance system.
- Advocating team empowerment via team-building methods, ensuring every team member makes a significant contribution and remains fully engaged in the project.

Experience & Skills You're Bringing
- Proven ability to analyze complex issues and develop effective solutions.
- Excellent verbal and written communication skills.
- Extensive experience in project management with a successful track record of delivering projects on time and within scope.
- Certified in the Scaled Agile Framework (SAFe), demonstrating expertise in scaling Agile and Lean principles across large organizations.

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Scrum Master / Product Owner on a 12-month contract engagement in Mississauga, ON. This role will be responsible for defining and prioritizing the features and functionality of a product or service.

Note: Applicants from Ontario, Quebec, and Atlantic City will also be considered.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Responsible for defining and prioritizing the features and functionality of a product or service.
- Collaborate stakeholders to assess business requirements; obtain customer feedback, and decide on product features and enhancements.
- Work alongside the development teams to ensure the product meets customer needs and is delivered on time and within budget.

Experience & Skills You're Bringing
- Background in Business Intelligence (BI) and business analytics.
- Strong understanding of the agile/scrum process.
- Valuable knowledge of IBM DataStage and Tableau.

FRENCH
Responsable de définir et de hiérarchiser les fonctionnalités et les caractéristiques d'un produit ou d'un service. Ils travaillent avec les parties prenantes pour comprendre les exigences commerciales, recueillir les commentaires des clients et prendre des décisions sur les fonctionnalités et les améliorations du produit. Ils travaillent également en étroite collaboration avec les équipes de développement pour s'assurer que le produit répond aux besoins des clients et est livré dans les délais et le budget impartis.

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Security Analyst on a 12-month contract engagement in Saint John, NB! This role will be responsible for the design, development and implementation of security initiatives, and will resolve customer issues.

Note: Applicants from other provinces will be considered, excluding Quebec. Bilingualism (French/English) is not required, but is an asset for the role. This role follows a hybrid work model.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Contribute to designing, developing, and implementing security initiatives.
- Monitor, assess, and maintain systems and procedures to protect internal information systems.
- Develop, implement, and enforce security strategies, policies, and procedures.
- Analyze and implement security technologies, including firewalls, IDS (network and server), and PKI.

Experience & Skills You're Bringing
- Experience with and understanding of information security technologies and operating systems.
- Knowledge of risk management frameworks, industry best practices, and security policy creation.
- Expertise in routing and network protocols.
- Certification in Cisco Firewall (ASA, ISE); PaloAlto Panorama Firewall (PSCNE); Fortinet Firewall (NSE5, NSE6, NSE7).
- Bachelor's Degree in a relevant field.

FRENCH
Participe à la conception, au développement et à la mise en œuvre d'initiatives de sécurité pour s'assurer que les meilleures mesures possibles sont en place pour garantir une exploitation sécuritaire. Surveille, évalue et assure la maintenance des systèmes et des procédures de protection des systèmes d'information et des bases de données internes. Développe et met en œuvre les stratégies, politiques et procédures de sécurité, et veille à leur application. Analyse, recommande et met en œuvre des technologies de sécurité telles que des coupe-feu, des systèmes de détection d'intrusion pour les réseaux et les serveurs, des certificats et des infrastructures à clé publique. Qualifications : connaissances des technologies de sécurité de l'information, des réseaux et des systèmes d'exploitation; connaissance des cadres de gestion des risques, des pratiques exemplaires de l'industrie, de la création de politiques de sécurité; excellente compréhension des protocoles réseau et d'acheminement; diplôme universitaire de premier cycle.

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Senior Business Analyst on a 12-month contract engagement in Ottawa, ON! This role will operate under the guidance of a project manager, and will evaluate new applications, identify systems requirements, and assess evolving business needs.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Lead and mentor business analysts across all levels.
- Serve as a liaison between IT development and business units for system development and enhancement.
- Evaluate new applications, identify systems requirements, and assess evolving business needs.
- Recommend suitable systems alternatives and enhancements based on new IT developments and business requirements.
- Prepare communications and delivers presentations on system enhancements and alternatives.
- Support of the SFT, E2E, and UAT testing cycles.

Experience & Skills You're Bringing
- Over 7 years of experience across various business areas and project types.
- Proficient in considering interdepartmental dependencies and impacts within projects.
- Proficiency in requirement elicitation techniques, demonstrating the ability to gather and document project or system requirements effectively.
- Strong communicative abilities.
- Exceptional focus on precision and detail.

FRENCH
Au moins 7 ans d'expérience. Expérience dans plusieurs secteurs d'affaires et avec de nombreux types de projets, ce qui lui permet d'intégrer des dépendances interservices et d'influencer les projets. Dirige et encadre d'autres analystes d'affaires à tous les échelons. Fait office d'agent de liaison entre le groupe Développement TI et les unités d'affaires pour ce qui est du développement et de la mise en œuvre de nouveaux systèmes et de l'amélioration de systèmes existants; évalue de nouvelles applications et détermine les exigences système; évalue les nouveaux développements TI et les nouvelles exigences d'affaires et recommande de nouveaux systèmes appropriés ou des améliorations aux systèmes actuels; prépare les communications et fait des présentations sur les améliorations aux systèmes ou les nouveaux systèmes. Le candidat retenu relèvera d'un directeur de projet

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Junior IT PM on a 6-month contract engagement in London, ON! The selected candidate will be responsible for overseeing every stage of the project management life cycle, which encompasses project scoping, allocating resources, crafting project plans, monitoring progress, and providing comprehensive reporting.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Overseeing every stage of the project management life cycle, which encompasses project scoping, allocating resources, crafting project plans, monitoring progress, and providing comprehensive reporting.
- Develop and manage various project documentation such as Project Plans, Issue and Action Logs, Risk Management, Communication Plans, and Status Reports.
- Maintain the Project Management Office Library, incorporating a lessons learned database and applying insights to enhance future initiatives.
- Contribute to the continuous improvement process by participating in the development and implementation of templates, procedures, and processes.

Experience & Skills You're Bringing
- Proven track record in project management, successfully delivering project solutions.
- Ability to manage multiple projects simultaneously.
- Expertise in utilizing MS Suite, including proficiency in Microsoft Project.
- Familiarity with established industry best practices and standards.
- Possession of a Project Management designation is advantageous but not mandatory.
- IT delivery experience in a telecom space and Safe Agile experience is preferred.

FRENCH
Chargé de gérer tous les aspects du cycle de vie du projet, y compris l'évaluation de la portée, l'affectation des ressources, le développement du plan de projet, le suivi du projet, la surveillance et la production de rapports. Développe et met à jour toute la documentation liée au projet (plan de projet, journal des problèmes et des mesures, gestion des risques, plan de communication, rapports d'état, etc.). Tient à jour la bibliothèque du Bureau de gestion des projets avec la base de données des leçons apprises, et applique les leçons apprises à toutes les initiatives. Aide au développement et à la mise en œuvre de modèles, de procédures et de processus dans le cadre du processus d'amélioration continue. Qualifications : expérience avérée en gestion de projet et en livraison de solutions; expérience en gestion de plusieurs projets simultanément; expertise de la suite Microsoft, y compris de Microsoft Project; connaissance des pratiques exemplaires reconnues et des normes de l'industrie; et certification en gestion de projet souhaitable, mais non obligatoire.

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring an Agent de Support on a 12-month contract engagement in Montreal, QC! In this role, you will be responsible for the rollout of projects and deployments into production with the assistance of operation teams.

Note: Bilingualism (English/French) is required. The candidate must reside within Quebec (preferably on the Island of Montreal), and must be able to make it to the office in a timely fashion. Candidates must be able to fulfill the company's 24/7 contract obligations, which will be implemented in 2024.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Serve as a point of escalation for our Wireless Network vendor, facilitating the investigation, acceleration, and resolution of network issues and business-impacting problems.
- Implement projects and deploy them into production with the support of Operation teams.
- Initiate root cause analysis and pursue resolution of issues with other teams or vendors.
- Collaborate with Engineering, Technology Development, Operations, and Real Estate groups to align activities and meet our business requirements.
- Handle customer requests through our ticketing system and various other channels.
- Supervise and maintain the inventory database, ensuring accurate and up-to-date information.

Experience & Skills You're Bringing
- Experience in client-facing roles, particularly in communications.
- Minimum of 3 years of technical experience in a telecommunications environment, with knowledge of telephone networks and voice technology.
- Ability to effectively manage and coordinate multiple customer projects simultaneously.
- ITIL certification is considered an asset.
- Successful completion of Corporate and Police security background checks is mandatory.
- Bilingual proficiency in French and English.

FRENCH
Ce que vous allez faire :
- Servir de point d'escalade pour notre fournisseur de réseau sans fil, facilitant l'investigation, l'accélération et la résolution des problèmes de réseau et des problèmes affectant l'entreprise.
- Mettre en œuvre des projets et les déployer en production avec le soutien des équipes opérationnelles.
- Initiier une analyse des causes profondes et poursuivre la résolution des problèmes avec d'autres équipes ou fournisseurs.
- Collaborer avec les groupes d'ingénierie, de développement technologique, d'opérations et d'immobilier pour aligner les activités sur nos besoins commerciaux.
- Gérer les demandes des clients via notre système de billetterie et divers autres canaux.
- Superviser et mettre à jour la base de données d'inventaire, en veillant à des informations précises et à jour.

Expérience et compétences que vous apportez :
- Expérience dans des rôles en contact direct avec les clients, en particulier dans les communications.
- Minimum de 3 ans d'expérience technique dans un environnement de télécommunications, avec des connaissances des réseaux téléphoniques et de la technologie vocale.
- Capacité à gérer efficacement et coordonner plusieurs projets de clients simultanément.
- La certification ITIL est considérée comme un atout.
- La réussite des vérifications de sécurité corporative et policière est obligatoire.
- Maîtrise du français et de l'anglais.

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring 3 Bilingual Customer Support Agents on a 1-year contract engagement in Montreal, QC! In this role, you will be responsible for responding to customer requests and maintaining good client relationships.

Note: Bilingualism (English/French) is required. The successful candidate will undergo background checks. This job will be mostly remote, working 2 days in office per month.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Responsible for answering customer requests in a prompt and professional manner
- Cultivate and uphold positive client relationships while ensuring confidentiality
- Collaborate with internal and external teams to fulfill the customer's needs
- Utilize the CRM tool to process customer requests
- Manage and update the inventory system
- Fulfill service orders
- Process invoices and complete billing

Experience & Skills You're Bringing
- Have a minimum of 3 years' experience in customer service
- Bilingualism in French/English is mandatory
- Detail-oriented
- Capable of prioritizing and handling multiple tasks at a high level
- Analytical problem-solving skills
- Adaptability to change in a dynamic, frequently changing competitive environment
- Self-motivated, self-governing, and accountable
- Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.)
- Basic accounting knowledge is an asset


FRENCH
English Version

Roles and Responsibilities:
•Responsible for responding to customer requests in a prompt, accurate, and professional manner
•Develop and maintain good client relationships while ensuring confidentiality
•Work with both internal and external teams to ensure the customer's needs are met
•Process customer requests through utilization of the CRM tool
•Manage and update the inventory system
•Complete service orders
•Process invoices and complete billing
Critical Qualifications/Competencies:
•As required to meet customer's needs, successful candidate must pass Bell, OPP background checks as well as the one from the Sûreté du Québec.
•Have a minimum of 3 years' experience in customer service
•Bilingualism in French/English is mandatory
•Detail oriented
•Able to prioritize and multi-task at a high level
•Able to solve problems analytically
•Ability to adapt to change, in a competitive environment where priorities change frequently
•Self-motivated, self-governing, and accountable
•Advanced skills in Microsoft Office (Word, Excel, PowerPoint, etc.)
•Basic accounting knowledge is an asset
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Version Française

Rôle et responsabilités:
•Responsable de répondre aux demandes des clients de manière rapide, précise et professionnelle
•Développer et entretenir de bonnes relations avec les clients tout en garantissant la confidentialité
•Travailler avec des équipes internes et externes pour s'assurer que les besoins du client sont satisfaits
•Traiter les demandes des clients grâce à l'utilisation de l'outil CRM
•Gérer et mettre à jour le système d'inventaire
•Créer des commandes de service complètes
•Traiter les factures et compléter la facturation

Compétences et habiletés essentielles:
•Comme requis, pour répondre aux besoins des clients, le candidat retenu devra passer avec succès, la vérification des antécédents effectuée par Bell, par la Police Provinciale de l'Ontario (OPP) ainsi que celle de la Sureté du Québec.
•Avoir au moins trois ans d'expérience en service à la clientèle
•Le bilinguisme français / anglais est obligatoire
•Avoir le souci du détail
•Capable de prioriser et d'effectuer plusieurs tâches à haut niveau
•Capable de résoudre les problèmes de manière analytique
•Capacité d'adaptation au changement, dans un environnement concurrentiel où les priorités changent fréquemment
•Auto-motivé, autonome et responsable
•Compétences avancées dans Microsoft Office (Word, Excel, PowerPoint, etc.)
•Connaissance des notions de base de comptabilité est un atout

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring an IAM Java Developer on a 6-month contract engagement in Ottawa, ON! In this position, the candidate will be tasked with developing, designing, and implementing application systems.

Note: This is a hybrid role, requiring 3 days in office per week; proficiency in both English and French is required.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Designing and coding programs, demonstrating expertise in testing, error identification, and code correction to ensure coding quality
- Accountable for developing, designing, and implementing application systems
- Collaborating with the technical team to design and execute application systems

Experience & Skills You're Bringing
- Proficiency in coding technologies such as Java, J2EE, EJB, Web Services, and similar technologies
- Undergraduate degree or a technical certificate in a relevant field
- Experience working with IAM platforms and processes
- Proficiency in both English and French

FRENCH
Notre client, l'une des principales entreprises du Canada, recrute un développeur Java IAM pour une mission contractuelle de 6 mois à Ottawa, en Ontario ! Dans ce poste, le candidat sera chargé de développer, concevoir et mettre en œuvre des systèmes d'application.

Chargé du développement, de la conception et de la mise en œuvre de systèmes d'application. Conçoit et code les programmes, et a la capacité de tester les codes, de trouver les erreurs et de corriger les codes. Assure le lien avec l'équipe technique afin de concevoir et de mettre en œuvre des systèmes d'application. Qualifications : expérience avérée des technologies de codage, y compris Java, J2EE, EJB, JSP, SOAP, les services Web; diplôme d'études universitaires de premier cycle ou certificat technique.

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a SAS Data Analyst on a 6-month contract engagement in Mississauga, ON! This role will work with a BI Group to manage and optimize data, systems, and analytics to create marketing strategies and drive business decisions.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Analyzing and fulfilling business requests, addressing issues and requirements, and performing quality assurance testing for all Business Intelligence deliverables that support Sales & Marketing functions
- Collaborating with a team of BI analysts to maintain and create new reporting analytical capabilities
- Deliver on key projects and data strategies that will directly support key business objectives
- Working closely with business users and other IT, analysis, and development teams
- Opportunity to present to and work with various management levels
- Investigate and resolve issues, such as failed report deployments, by analyzing job logs and error codes.

Experience & Skills You're Bringing
- Bachelor's Degree in Business Analytics, Business Intelligence, or a related field (Math, Computer Science, Engineering, etc.)
- Familiarity with fundamental concepts in handling extensive and complex datasets
- Ability to utilize insights and opportunities from data and metrics to develop strategies and offer recommendations
- Strong knowledge of and experience with SQL, SAS, and other data visualization tools (Oracle, Teradata, etc.)
- Can work efficiently with a team towards a common goal
- Ability to effectively manage multiple projects and priorities
- Experience with BI, data warehouse technologies, and/or Telecommunications is an asset


FRENCH
Notre client, l'une des principales entreprises du Canada, recrute un Analyste de Données SAS pour un contrat de 6 mois à Mississauga, ON ! Ce rôle travaillera avec un groupe BI pour gérer et optimiser les données, les systèmes et les analyses afin de créer des stratégies marketing et orienter les décisions commerciales.

Ce que vous ferez :
- Analyser et répondre aux demandes commerciales, traiter les problèmes et les exigences, et effectuer des tests d'assurance qualité pour tous les livrables de Business Intelligence qui soutiennent les fonctions de vente et de marketing.
- Collaborer avec une équipe d'analystes BI pour maintenir et créer de nouvelles capacités analytiques de reporting.
- Réaliser des projets clés et des stratégies de données qui soutiendront directement les objectifs commerciaux essentiels.
- Travailler en étroite collaboration avec les utilisateurs commerciaux et d'autres équipes IT, d'analyse et de développement.
- Avoir l'opportunité de présenter et de travailler avec divers niveaux de direction.
- Enquêter et résoudre des problèmes tels que des déploiements de rapports échoués en analysant les journaux de tâches et les codes d'erreur.

Expérience et compétences requises :
- Diplôme universitaire en Analyse d'Affaires, Business Intelligence ou un domaine connexe (mathématiques, informatique, ingénierie, etc.).
- Familiarité avec les concepts fondamentaux de manipulation de jeux de données complexes et étendus.
- Capacité à tirer des enseignements des données et des indicateurs pour développer des stratégies et formuler des recommandations.
- Solide connaissance et expérience de SQL, SAS et d'autres outils de visualisation de données (Oracle, Teradata, etc.).
- Capacité à travailler efficacement en équipe vers un objectif commun.
- Aptitude à gérer efficacement plusieurs projets et priorités.
- L'expérience avec la Business Intelligence, les technologies de data warehouse et/ou les télécommunications est un atout.

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring an international Senior Game Developer! In this role, you will play a pivotal role in crafting captivating online math adventures, optimizing game performance for educational purposes.

Note: This position will work between 10-3 EST core hours.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Develop high-quality code to create engaging educational experiences for young learners.
- Collaborate closely with game designers, artists, product managers, and other teams to ensure seamless integration of technical implementation and game design vision.
- Manage the entire software development lifecycle, including system design, tooling, and more.
- Propose and implement enhancements to the game's architecture and design, laying the groundwork for future features.
- Provide technical leadership within the cross-functional game development team, guiding the team's technical direction and promoting a culture of excellence.
- Offer valuable input during code reviews and pairing sessions, fostering continuous improvement.
- Optimize game performance on various platforms and devices to ensure smooth and enjoyable gameplay experiences for children both in schools and at home.

Experience & Skills You're Bringing
- Possessing over 5 years of expertise in the game development industry.
- Extensive background in mobile gaming and a profound understanding of RPGs.
- Proficiency and expert knowledge in engines such as Unity, Unreal, and similar software, Ability to leverage this knowledge to enhance our proprietary engine.
- In-depth understanding of game development principles, design patterns, algorithms, and performance optimization.
- Hands-on experience with multiplayer and live games, showcasing a nuanced grasp of the unique challenges they entail.
- Exceptional communication skills facilitating effective collaboration with cross-functional teams and the ability to explain technical concepts to non-technical stakeholders.
- Proactive learner actively exploring new technologies and readily sharing acquired knowledge with the team.

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Cloud Software Engineer (ML, Java) on a 12-month contract engagement, Canada-wide! This role will collaborate with data scientists during model development, testing, and deployment.
Note: This is a hybrid role, requiring 3 days in the office; Bilingualism is an asset.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Develop streaming and batch data pipelines for generating scores from ML models on the cloud
- Deploy ML models on the cloud with some infrastructure components on-prem
- Adhere to standards and best practices for developing and deploying ML pipelines on the cloud
- Collaborate with data scientists during model development, testing, deployment
- Participate where needed in the ML lifecycle
- Participate in ad-hoc tasks as needed by the ML Engineering or Operations teams
- Effectively document all the work performed
- Balance multiple initiatives and deliver rapidly with satisfactory quality

Experience & Skills You're Bringing
- 2+ years of proven experience building production-grade systems on the cloud (Google Cloud Platform preferred)
- 3+ years of proven experience building data pipelines and applications using Java
- Proven experience building data pipelines using Python
- Proven experience building streaming data pipelines and applications
- 1+ years of proven experience with distributed big data processing technologies such as Spark, Beam (Google Cloud Dataflow)
- Strong SQL skills (experience with Google Cloud BigQuery strongly preferred)
- Thorough understanding of the ML lifecycle, SDLC and software development best practices
- Experience developing and/or deploying models in various frameworks (scikit-learn, xgboost, tensorflow, pytorch etc.)
- Strong programming skills with emphasis on Object oriented programming, modular programming, code organization and software engineering best practices
- 2+ years of proven experience with Docker and containerized applications
- Familiarity with git for version control
- Experience with Apache Airflow/Google Cloud Composer
- Familiarity with NLP models a strong plus
- Familiarity with LLMs a strong plus
- Strong teamwork skills
- Ability to ramp up fast and deliver quick results
- Excellent listening and communication skills

FRENCH
Notre client, l'une des principales entreprises au Canada, embauche un ingénieur logiciel cloud (ML, Java) pour un engagement contractuel de 12 mois, à l'échelle du Canada ! Ce rôle collaborera avec les data scientists pendant le développement, les tests et le déploiement du modèle.
Remarque : Il s'agit d'un rôle hybride, nécessitant 3 jours au bureau ; Le bilinguisme est un atout.

Des avantages que vous allez adorer
- Joignez-vous à l'une des principales entreprises au Canada
- S'attaquer à de nouveaux projets de développement
- Profitez des meilleures opportunités de carrière et de développement

Ce que vous ferez
- Développer des pipelines de données en streaming et par lots pour générer des scores à partir de modèles ML sur le cloud
- Déployer des modèles ML sur le cloud avec certains composants d'infrastructure sur site
- Adhérer aux normes et aux meilleures pratiques pour développer et déployer des pipelines ML sur le cloud
- Collaborer avec les data scientists lors du développement, des tests et du déploiement de modèles
- Participer si nécessaire au cycle de vie du ML
- Participer à des tâches ad hoc selon les besoins des équipes ML Engineering ou Operations
- Documenter efficacement tout le travail effectué
- Équilibrer plusieurs initiatives et livrer rapidement avec une qualité satisfaisante

Expérience et compétences que vous apportez
- Plus de 2 ans d'expérience avérée dans la création de systèmes de production sur le cloud (Google Cloud Platform de préférence)
- Plus de 3 ans d'expérience avérée dans la création de pipelines de données et d'applications à l'aide de Java
- Expérience avérée dans la création de pipelines de données à l'aide de Python
- Expérience avérée dans la création de pipelines et d'applications de données en streaming
- Plus d'un an d'expérience avérée avec les technologies de traitement distribué du Big Data telles que Spark, Beam (Google Cloud Dataflow)
- Solides compétences SQL (expérience avec Google Cloud BigQuery fortement préférée)
- Compréhension approfondie du cycle de vie du ML, du SDLC et des meilleures pratiques de développement de logiciels
- Expérience dans le développement et/ou le déploiement de modèles dans divers frameworks (scikit-learn, xgboost, tensorflow, pytorch etc.)
- Solides compétences en programmation, avec un accent sur la programmation orientée objet, la programmation modulaire, l'organisation du code et les meilleures pratiques en matière d'ingénierie logicielle.
- Plus de 2 ans d'expérience avérée avec Docker et les applications conteneurisées
- Familiarité avec git pour le contrôle de version
- Expérience avec Apache Airflow/Google Cloud Composer
- La connaissance des modèles PNL est un atout majeur
- La connaissance des LLM est un atout majeur
- Solides compétences en matière de travail en équipe
- Capacité à monter en puissance rapidement et à fournir des résultats rapides
- Excellentes capacités d'écoute et de communication

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Bilingual Video Editor on a 12-month contract engagement in Verdun, QC! In this role, you will be primarily responsible for creating, edit and enhancing video content to create a visually compelling narrative using our client's brand standards. Note: Bilingualism (English/French) is a requirement for this role.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- The effective operation and use of editing hardware including colour correction consoles, audio consoles and digital waveform monitors.
- Working from storyboards or client briefs to create promos
- Creative input and problem solving to meet client's project goals
- The effective operation of FCPX, Motion 5 Adobe After Effects, Adobe Encoder including:
- Ingesting and organizing media files from variety of sources and exporting to several specifications.
- Importing and exporting graphics, audio files, projects, sequences and libraries in a (small) networked environment and to external clients
- Media file and project file management in a multi-user environment.
- Audio mixing and sweetening for direct broadcast use.
- Corrective functions such as colour correction and dropout removal.
- Packaging, promotional material, episodic programs, and long format documentary, and maintaining various HD components.
- The understanding of editing/mixing within ATSC A/85 loudness guidelines.
- Collaborate with clients to provide them with a high quality of service and finished product.
- Perform correction functions, such as colour adjustment and dropout correction
- Use editing equipment effectively, including colour correction consoles, audio consoles and digital control oscilloscopes
- Collaborate with team members in the development of production and promotional material
- Adapt and iterate based on feedback from the creative team

Experience & Skills You're Bringing
- Candidate must be fully bilingual (written and spoken)
- Post-secondary degree focused on technical and production standards
- At least three years of experience in advanced techniques of non-linear editing and/or advertising or television production
- Great creativity, rigor and an excellent sense of organization and priorities
- Have strong leadership skills, a positive and proactive attitude, and excellent independent problem-solving skills
- Ability to communicate ideas and essential project information
- Be an outstanding team player and communicator
- Knowledge of the FCPX Motion 5 tool, DaVinci resolve
- Knowledge of Adobe After Effects and Adobe Encoder tools

FRENCH

En tant que monteur vidéo pour Bell Canada, vous serez principalement responsable de la création, de la modification et de l'amélioration de contenu vidéo afin de créer une description visuellement attrayante en utilisant les normes de la marque.

- Utiliser efficacement le matériel de montage, notamment les consoles de correction des couleurs, les consoles audio et les oscilloscopes de contrôle numérique.
- Créer à partir de scénarios ou d'indications données par le client
- Faire preuve de créativité et être en mesure de résoudre des problèmes pour répondre aux objectifs des clients
- Utiliser efficacement les outils FCPX, Motion 5 Adobe After Effects et Adobe Encoder, notamment pour :
- Intégrer et organiser les fichiers médias provenant de diverses sources et les exporter vers plusieurs cibles précises.
- Importer et exporter des éléments graphiques, des fichiers audio, des projets, des séquences et des bibliothèques au sein d'un (petit) environnement en réseauvec des clients externes
- Gérer les fichiers médias et les fichiers de projets dans un environnement multi utilisateur.
- Effectuer le mixage et l'adoucissement audio à des fins de diffusion directe.
- Exécuter des fonctions de correction, comme la correction des couleurs et la correction des pertes de niveau.
- Mettre en forme du contenu promotionnel, des programmes ponctuels ainsi que de longs documentaires, et assurer l'entretien de divers éléments HD.
- S'assurer de la compréhension du montage et du mixage conformément à la réglementation A/85 de l'ATSC en matière d'intensité sonore.
- Collaborer avec les clients afin de leur offrir un service de haute qualité et un excellent produit final.
- Exécuter des fonctions de correction, comme le réglage des couleurs et la correction des pertes de niveau
- Utiliser efficacement l'équipement de montage, notamment les consoles de correction des couleurs, les consoles audio et les oscilloscopes de contrôle numérique
- Collaborer avec les membres de l'équipe au développement de matériel de production et de promotion
- Adaptation et mise en place selon les commentaires de l'équipe de création

Aptitudes :
- Candidat parfaitement bilingue (à l'écrit et à l'oral)
- Diplôme d'études postsecondaires axé sur les normes techniques et de production
- Au moins trois ans d'expérience en techniques avancées de montage non linéaire et/ou de publicité ou de production télévisuelle
- Grande créativité, rigueure et excellent sens de l'organisation et des priorités
- Posséder de solides aptitudes pour le leadership, une attitude positive et proactive, et d'excellentes aptitudes pour la résolution de problèmes de façon autonome
- Capacité à communiquer des idées et des informations essentielles sur les projets
- Esprit d'équipe et talents de communicateur exceptionnels
- Connaissance de l'outil FCPX Motion 5, DaVinci resolve
- Connaissance des outils Adobe After Effects et Adobe Encoder

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring an Application Support, Data Analyst on a 7-month contract engagement in Mississauga, ON! In this role, you will contribute to the monitoring, reporting, and improving of the online customer experience by interfacing with various technical and operational teams.

Note: This role is also accepting submissions from candidates located in Mississauga, Toronto and Montreal - candidates located in these cities are also invited to apply. Bilingualism (English/French) is an asset in this role.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Monitor the client through the lens of business objectives
- Analyze monitoring data and identify patterns and root cause using analytics
- Drive and implement shift left and devops strategies
- Work closely with online application managers, sharing current trends and findings towards longer term initiatives and upgrades.
- Support delivery, release and environment teams by new monitoring feature capabilities in Prod and Non Prod
- Track and communicate results, share with internal partners when appropriate
- Participate in overall applications development and performance strategy

Preferred Qualifications/Competencies
- Strong experience and deep knowledge of monitoring and troubleshooting tools such as DynaTrace, DynaTrace synthetic, Omniture (Adobe Analytics) and Tealeaf.
- DynaTrace certification a strong asset.
- Degree in information systems with proven experience in the Web space
- Experience in web programming and / or Python a strong asset
- Proven experience in identifying and driving resolution of application quality and performance issues. Relentless in the pursuit of solution
- Demonstrated capacity for problem solving, analysis, and making sound recommendations leading to the development and implementation of application enhancements.
- Demonstrated capacity for project management and business analysis
- Strong analytical skills, interpersonal and communication skills with proven ability to influence outcomes
- Ability to motivate and influence internal resources and escalate when appropriate
- Excellent ability to learn fast, adapt and work effectively in a fast changing environment
- Results-oriented, fully committed to team success
- English a must. French an asset

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.