Employment Term: Contract
Location: Montreal
, QC
Our client, one of Canada's leading companies, is hiring a Bilingual Talent Management Consultant on a 12-month contract engagement in Montreal, QC! In this role, you will be responsible for developing and implementing corporate-wide Human Resources processes and initiatives that drive effectiveness and business impact.
The Consultant, Talent Management is passionate about talent development and employee experience (onboarding). To be successful in this role you will need to have strong collaboration skills and be comfortable in a fast pace environment.
Note: This role is hybrid, and being offered in Toronto, ON, and Montreal, QC. Bilingualism (English/French) is an asset.
Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities
What You'll Be Doing
- Provide recommendation to the onboarding project team to achieve a personalized, user-friendly, consistent and technology-enabled positive employee experience
- Update or create new written content and/or design to implement onboarding activities in a new digital tool
- Define and develop new processes for seamless execution
- Perform data analysis, reporting and formulate recommendations for program and/or process enhancements
- Support ongoing operations within the talent team such as managing outlook inbox, creating invites in career zone, leading focus groups, etc
- Conducting interviews, focus groups and surveys, then analyzing and synthesizing information into presentations and action plans
- Work collaboratively and cross-functionally with teams and vendors including Digital HR, HR Analytics and others.
- Lead relevant ad-hoc Talent Management projects and initiatives
Experience & Skills You're Bringing
- Bachelor's degree in HR, Business or any other relevant experiences
- Experience in employee experience programs, training or program delivery
- MS Excel skills, including manipulating and presenting results using graphs/charts
- MS PowerPoint skills, including embedding graphs/charts, use of graphics suitable for a Senior Executive audience
- Meticulous attention to detail and ability to design processes and methods to minimize errors
- Strong, proven critical thinking and analytical skills
- Ability to work under pressure, manage a number of concurrent projects with tight deadlines
- Interest in staying relevant and knowledgeable of external talent management/employee experience trends and leading practices and how it relates to the business
- Ability to develop strong trusting relationships and credibility across HR and the business
- Bilingual (French and English oral and written) is an asset
We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.
Employment Term: Contract
Location: Montreal
, QC
Notre client, l'une des principales entreprises au Canada, embauche un support bilingue sur un engagement contractuel de 12 mois à Montréal, QC! Les responsabilités pour ce rôle incluent: disponible 7 / 24 pour escalades, assumer la responsabilité des solutions visant à améliorer l'expérience client, et assurer activement le suivi des incidents graves jusqu'à leur résolution afin de respecter les indicateurs attendus (EQS, OQS).
Remarque : Ce rôle suit le modèle de travail hybride (2-3 jours au bureau par semaine). Le bilinguisme (anglais/français) est une exigence pour ce poste.
Avantages que vous allez adorer
- Joignez-vous à l'une des principales entreprises canadiennes
- Prendre en charge de nouveaux projets de développement
- Profitez des meilleures opportunités de carrière et de développement
Principales responsabilités:
- Disponible 7 / 24 pour escalades.
- Assumer la responsabilité des solutions visant à améliorer l'expérience client.
- Assurer activement le suivi des incidents graves jusqu'à leur résolution afin de respecter les indicateurs attendus (EQS, OQS).
- Fournir du leadership et des conseils techniques dans le cadre de conférences téléphoniques au sujet d'incidents graves.
- Faire preuve d'une approche proactive afin d'éliminer des tendances problématiques.
- Produire et passer en revue des analyses rétrospectives en temps opportun.
- Animer des réunions concernant la gouvernance avec différents partenaires (équipes Centre d'assistance, Réseau et Services extérieurs).
- Coordonner les équipes internes, les partenaires et les fournisseurs afin d'établir la communication et de gérer les attentes.
- Assurer le contrôle de la qualité des activités de gestion des problèmes et des incidents.
- Rencontrer régulièrement les gestionnaires de comptes clients pour présenter les résultats et les plans d'action liés à la gestion des problèmes.
- Informer les groupes d'affaires internes et les hauts dirigeants tout au long du cycle de vie des dossiers de problème.
- Déterminer les possibilités d'amélioration du service et analyser les évaluations des risques.
- Le gestionnaire, gestion des incidents a le mandat d'agir à titre de point de contact unique pour toutes les escalades des clients et les problèmes d'assurance du service.
Qualifications essentielles:
- Au moins trois ans d'expérience dans l'industrie.
- Excellente connaissance du secteur des télécommunications, notamment des domaines suivants :
Centres de données
Services gérés (voix et données)
Technologies de réseau local et de réseau étendu
Applications (courriel, applications client-serveur, etc.)
Solutions de sécurité
Voix sur IP (VoIP)
Qualifications souhaitées:
- Diplôme en génie électrique, en informatique ou l'équivalent
- Formation en certification de Cisco, Juniper, F5 et fournisseurs réseau similaires
- Connaissance de l'application MicroStrategy
- Connaissance des produits Microsoft Office
- Connaissance des principes fondamentaux de l'ITIL
Nous sommes un employeur d'égalité des chances
Tous les candidats qualifiés recevront une considération égale pour l'emploi sans distinction de race, de couleur, de religion, de sexe, d'identité ou d'expression de genre, d'orientation sexuelle, d'origine nationale, de génétique, de handicap, d'âge ou de statut d'ancien combattant.
Autorisation de travail canadienne
Tous les candidats DOIVENT être autorisés à travailler au Canada. Les candidats ne répondant pas à ces critères ne seront pas informés et ne seront pas considérés comme éligibles pour le poste.
Employment Term: Contract
Location: Montreal
, QC
Our client, one of Canada's leading companies, is hiring a Project Manager on a 12-month contract engagement in Montreal, QC! In this role, you will be responsible for assisting Project Manager(s) in coordinating, planning, communicating and executing the delivery of core project components. You will also prepare communications, progress reporting and meeting agendas and minutes.
Note: This role is hybrid, and being offered in Toronto, ON, Montreal, QC and Ottawa, ON.
Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities
What You'll Be Doing
- Responsible for assisting Project Manager(s) in coordinating, planning, communicating and executing the delivery of core project components.
- Preparation of communications, progress reporting and meeting agendas and minutes.
- Working with complex data in excel tables.
- Responsible for project scheduling, including action item tracking, financial updates and tracking, and filing and document management.
Experience & Skills You're Bringing
- Undergraduate Degree or Certificate
- Demonstrated experience working in a professional environment support project management activities
- Possess excellent Microsoft application skills (Excel, Word, and Project)
FRENCH
Chargé d'aider le directeur de projet à coordonner, planifier, communiquer et exécuter la livraison de composantes clés des projets. Prépare les communications, les rapports d'avancement, ainsi que l'ordre du jour et les comptes rendus de réunions. Gère les données complexes dans des tableaux Excel. Chargé de l'ordonnancement de projets, y compris le suivi des éléments d'action, les mises à jour et le suivi financiers, le classement et la gestion des documents. Qualifications : diplôme d'études universitaires de premier cycle ou certificat; expérience avérée dans un environnement professionnel à gérer des activités de gestion de projet; excellente maîtrise des applications Microsoft (Excel, Word et Project).
We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.
Employment Term: Contract
Location: Mississauga
, ON
Our client, one of Canada's leading companies, is hiring a Project Coordinator on a 12-month contract engagement in Mississauga, ON! In this role, you will be responsible for assisting Project Manager(s) in coordinating, planning, communicating and executing the delivery of core project components. You will also prepare communications, progress reporting and meeting agendas and minutes.
Note: This role is hybrid, and being offered in Toronto, ON, Montreal, QC and Ottawa, ON.
Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities
What You'll Be Doing
- Responsible for assisting Project Manager(s) in coordinating, planning, communicating and executing the delivery of core project components.
- Preparation of communications, progress reporting and meeting agendas and minutes. Working with complex data in excel tables.
- Responsible for project scheduling, including action item tracking, financial updates and tracking, and filing and document management.
Experience & Skills You're Bringing
- Undergraduate Degree or Certificate
- Demonstrated experience working in a professional environment support project management activities
- Possess excellent Microsoft application skills (Excel, Word, and Project).
FRENCH
Chargé d'aider le directeur de projet à coordonner, planifier, communiquer et exécuter la livraison de composantes clés des projets. Prépare les communications, les rapports d'avancement, ainsi que l'ordre du jour et les comptes rendus de réunions. Gère les données complexes dans des tableaux Excel. Chargé de l'ordonnancement de projets, y compris le suivi des éléments d'action, les mises à jour et le suivi financiers, le classement et la gestion des documents. Qualifications : diplôme d'études universitaires de premier cycle ou certificat; expérience avérée dans un environnement professionnel à gérer des activités de gestion de projet; excellente maîtrise des applications Microsoft (Excel, Word et Project).
We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.
Employment Term: Contract
Location: Don Mills
, ON
Our client, one of Canada's leading companies, is hiring a Data Analyst on a 6-month contract engagement in Don Mills, ON! In this role, you will be responsible for collecting, processing, and performing statistical analyses on large sets of data. You will also use your expertise in data modeling and data mining to identify trends and patterns in data, and communicate their findings to stakeholders.
Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities
What You'll Be Doing
- Responsible for collecting, processing, and performing statistical analyses on large sets of data.
- Use your expertise in data modeling and data mining to identify trends and patterns in data, and communicate your findings to stakeholders.
- You will also ensure the accuracy and integrity of data by performing regular quality assurance checks.
Experience & Skills You're Bringing
- Data Query and Analysis
- Experience in relational database analysis
- Solid knowledge of the Microsoft Office suite of products
FRENCH
Responsable de collecter, de traiter et de réaliser des analyses statistiques sur de grands ensembles de données. Ils utilisent leur expertise en modélisation de données et en extraction de données pour identifier les tendances et les modèles dans les données et communiquer leurs résultats aux parties prenantes. Ils s'assurent également de l'exactitude et de l'intégrité des données en effectuant des contrôles réguliers d'assurance qualité.
We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.
Employment Term: Contract
Location: Remote
,
Our client, one of Canada's leading companies, is hiring a remote System Integrator Administrator on a 12-month contract engagement! In this role, you will ensure systems are performing efficiently and define their parameters based on characteristics of applications developed. You will also participate in performance of studies on choice of software or equipment, and monitor products and software.
Note: This role is a remote position, with occasional in office dates (i.e. Team meetings).
Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities
What You'll Be Doing
- Ensure systems are performing efficiently and define their parameters based on characteristics of applications developed.
- Participate in performance of studies on choice of software or equipment.
- Monitor products and software.
- Develop and optimize definition of physical architecture of equipment used in operating the system.
- Participate in assessing performance of current applications and identifying improvements; participate in a study of potential impact on new systems and repercussions on performance of existing systems.
- Plan and coordinate installation of new releases of system, development and application software, and communicate information to user groups.
- Participate in establishing and revising security backup procedures.
- Advise and participate in performance of studies on computer security, as it pertains to physical management of data and emergency recovery plans.
- Assist users and internal teams experiencing technical problems
Experience & Skills You're Bringing
- Solid knowledge of Red Hat (RHEL 6,7,8)
- Knowledge with Scripting (Perl, Shell, Python, Java)
- IP networking
FRENCH
Assurer un rendement efficace des systèmes et définir leurs paramètres en fonction des caractéristiques des applications développées. Participer à la réalisation d'études sur le choix de logiciels ou de matériel. Effectuer une vigie des produits et des logiciels. Élaborer et optimiser la définition de l'architecture physique des équipements utilisés pour l'exploitation du système. Participer à l'évaluation de la performance des applications actuelles et à l'identification des améliorations à apporter. Participer à l'étude des impacts possibles de nouveaux systèmes et des répercussions sur la performance des systèmes déjà existants. Planifier et coordonner les installations des nouvelles versions de logiciels d'exploitation, de développement et d'application et diffuser l'information auprès des groupes d'usagers. Participer à l'établissement et à la révision des procédures de prises de copies de sécurité. Conseiller et participer à la réalisation des études liées à la sécurité informatique, tant du point de la gestion physique des données que de celui des plans de relève en cas de catastrophe. Dépanner adéquatement les utilisateurs et les équipes internes en cas de problème technique.
We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.
Employment Term: Contract
Location: Mississauga / Remote
, ON
Our client, one of Canada's leading companies, is hiring a remote part-time Logistics Coordinator on a 6-month contract engagement! In this role, you will handle escalations and exceptions, fulfill customer orders/returns (manually at times) and correct any errors, and validate confidential information.
Note: This is a remote position with occasional in office dates (i.e. Team meetings).
Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities
What You'll Be Doing
- Handle escalations and exceptions
- Fulfill customer orders/returns (manually at times) and correct any errors
- Validate confidential information
- Process credits/debits where applicable
- Identify fraudulent activities
- Provide customer service and support to the end users
Skills & Experience You're Bringing
- You are Bilingual (English/French), and a strong team player
- Able to multitask, with a customer service background
We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.
Employment Term: Contract
Location: Mississauga / Remote
, ON
Our client, one of Canada's leading companies, is hiring a remote full-time Bilingual Logistics Coordinator on a 6-month contract engagement! In this role, you will handle escalations and exceptions, fulfill customer orders/returns (manually at times) and correct any errors, and validate confidential information.
Note: This is a remote position with occasional in office dates (i.e. Team meetings). Bilingualism (English/French) is required.
Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities
What You'll Be Doing
- Handle escalations and exceptions
- Fulfill customer orders/returns (manually at times) and correct any errors
- Validate confidential information
- Process credits/debits where applicable
- Identify fraudulent activities
- Provide customer service and support to the end users
Skills & Experience You're Bringing
- You are Bilingual (English/French), and a strong team player
- Able to multitask, with a customer service background
We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.
Employment Term: Contract
Location: Mississauga / Remote
, ON
Our client, one of Canada's leading companies, is hiring a remote Bilingual Logistics Coordinator on a 5-month contract engagement! In this role, you will handle escalations and exceptions, fulfill customer orders/returns (manually at times) and correct any errors, and validate confidential information. Note: This role is remote, and bilingualism (English/French) is required.
Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities
What You'll Be Doing
- Handle escalations and exceptions
- Fulfill customer orders/returns (manually at times) and correct any errors
- Validate confidential information
- Process credits/debits where applicable
- Identify fraudulent activities
- Provide customer service and support to the end users
Skills & Experience You're Bringing
- You are Bilingual (English/French), and a strong team player
- Able to multitask, with a customer service background
We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.
Employment Term: Contract
Location: Mississauga
, ON
Our client, one of Canada's leading companies, is hiring a full-time Bilingual Customer Service Representative on a 5-month contract engagement in Mississauga, ON! In this role, you will handle escalations and exceptions, fulfill customer orders/returns (manually at times) and correct any errors, and validate confidential information.
Note: This is a remote position with occasional in office dates (i.e. Team meetings). Bilingualism (English/French) is an asset.
Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities
What You'll Be Doing
- Handle escalations and exceptions
- Fulfill customer orders/returns (manually at times) and correct any errors
- Validate confidential information
- Process credits/debits where applicable
- Identify fraudulent activities
- Provide customer service and support to the end users
Skills & Experience You're Bringing
- You are Bilingual (English/French), and a strong team player
- Able to multitask, with a customer service background
We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.
Employment Term: Contract
Location: Mississauga
, ON
Our client, one of Canada's leading companies, is hiring a part-time Intermediate Bilingual Customer Service Representative on a 6-month contract engagement in Mississauga, ON! In this role, you will handle escalations and exceptions, fulfill customer orders/returns (manually at times) and correct any errors, and validate confidential information. Bilingualism (English/French) is required.
Note: This role is part-time (2 x 12 hour shifts, 24 hours per week) and is a remote position with occasional in office dates (i.e. Team meetings).
Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities
What You'll Be Doing
- Handle escalations and exceptions
- Fulfill customer orders/returns (manually at times) and correct any errors
- Validate confidential information
- Process credits/debits where applicable
- Identify fraudulent activities
- Provide customer service and support to the end users
Skills & Experience You're Bringing
- You are Bilingual (English/French), and a strong team player
- Able to multitask, with a customer service background
We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.
Employment Term: Contract
Location: Mississauga
, ON
Our client, one of Canada's leading companies, is hiring a Data Analyst, Speech Analytics on a 5-month contract engagement in Mississauga, ON! In this role, you will develop automated analytical solutions (BI reports and dashboards), and draw insights and make recommendations to technical and non-technical audiences based on the understanding of business strategy and stakeholder.
Note: This role follows the hybrid work model, and bilingualism (English/French) is an asset.
Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities
What You'll Be Doing
- Develop automated analytical solutions (BI reports and dashboards)
- Draw insights and make recommendations to technical and non-technical audiences based on the understanding of business strategy and stakeholder
- Collaborate with business, operations, data engineering, AI/ML and IT teams to conceive and implement tracking properties for new and existing programs
- Leverage modern BI technology such as Teradata SQL, BigQuery, SAS, and MicroStrategy
Experience & Skills You're Bringing
- Data analysis and programming skills
- Experience with BI technology such as Teradata SQL, BigQuery, and SAS.
We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.
Employment Term: Contract
Location: Montreal
, QC
Notre client, l'une des principales entreprises au Canada, embauche un Operational Support Consultant pour un engagement contractuel de 12 mois à Montréal, QC! Ce rôle suit le modèle de travail hybride (3 jours au bureau par semaine), et le bilinguisme (anglais/français) est requis.
Avantages que vous allez adorer
- Joignez-vous à l'une des principales entreprises canadiennes
- Prendre en charge de nouveaux projets de développement
- Profitez des meilleures opportunités de carrière et de développement
Le gestionnaire, gestion des problèmes et des incidents (centre de service de l'exploitation) est responsable de fournir des solutions proactives ou réactives afin d'empêcher ou de régler tous les différents aspects de problèmes liés aux clients. Notre modèle d'affaires est axé sur le client et prévoit un partage des responsabilités entre les équipes de service, en ce qui a trait à la gestion des problèmes des clients.
Cette approche transparente du service à la clientèle est un facteur clé pour atteindre les niveaux les plus élevés de l'industrie en matière de satisfaction de la clientèle. Dorénavant, notre stratégie d'affaires est de miser sur cette base solide de clientèle fidèle et sur la promotion de notre gamme de nouveaux services IP et services à valeur ajoutée. Le gestionnaire, gestion des problèmes et des incidents joue un rôle très important et il fait partie intégrante de la solution de bout en bout.
Principales responsabilités:
- Disponible 7 / 24 pour escalades.
- Assumer la responsabilité des solutions visant à améliorer l'expérience client.
- Assurer activement le suivi des incidents graves jusqu'à leur résolution afin de respecter les indicateurs attendus (EQS, OQS).
- Fournir du leadership et des conseils techniques dans le cadre de conférences téléphoniques au sujet d'incidents graves.
- Faire preuve d'une approche proactive afin d'éliminer des tendances problématiques.
- Produire et passer en revue des analyses rétrospectives en temps opportun.
- Animer des réunions concernant la gouvernance avec différents partenaires (équipes Centre d'assistance, Réseau et Services extérieurs).
- Coordonner les équipes internes, les partenaires et les fournisseurs afin d'établir la communication et de gérer les attentes.
- Assurer le contrôle de la qualité des activités de gestion des problèmes et des incidents.
- Rencontrer régulièrement les gestionnaires de comptes clients pour présenter les résultats et les plans d'action liés à la gestion des problèmes.
- Informer les groupes d'affaires internes et les hauts dirigeants tout au long du cycle de vie des dossiers de problème.
- Déterminer les possibilités d'amélioration du service et analyser les évaluations des risques.
- Le gestionnaire, gestion des incidents a le mandat d'agir à titre de point de contact unique pour toutes les escalades des clients et les problèmes d'assurance du service.
Qualifications essentielles:
- Au moins trois ans d'expérience dans l'industrie.
- Excellente connaissance du secteur des télécommunications, notamment des domaines suivants :
- Centres de données
- Services gérés (voix et données)
- Technologies de réseau local et de réseau étendu
- Applications (courriel, applications client-serveur, etc.)
- Solutions de sécurité
- Voix sur IP (VoIP)
Qualifications souhaitées
- Diplôme en génie électrique, en informatique ou l'équivalent
- Formation en certification de Cisco, Juniper, F5 et fournisseurs réseau similaires
- Connaissance de l'application MicroStrategy
- Connaissance des produits Microsoft Office
- Connaissance des principes fondamentaux de l'ITIL
Nous sommes un employeur d'égalité des chances
Tous les candidats qualifiés recevront une considération égale pour l'emploi sans distinction de race, de couleur, de religion, de sexe, d'identité ou d'expression de genre, d'orientation sexuelle, d'origine nationale, de génétique, de handicap, d'âge ou de statut d'ancien combattant.
Autorisation de travail canadienne
Tous les candidats DOIVENT être autorisés à travailler au Canada. Les candidats ne répondant pas à ces critères ne seront pas informés et ne seront pas considérés comme éligibles pour le poste.
Employment Term: Contract
Location: Calgary
, AB
Our client, one of Canada's leading companies, is hiring a Junior Project Manager on a 12-month contract engagement in Calgary, AB! In this role, you will be responsible for managing all aspects of the project management life cycle including project scoping, resource assignment, project plan development, project tracking, monitoring and reporting.
Note: This role follows the hybrid work model (3 days in the office per week), and is being offered in Calgary, AB, Toronto, ON and Montreal, QC. Bilingualism (English/French) is an asset for candidates applying from Quebec.
Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities
What You'll Be Doing
- Responsible for managing all aspects of the project management life cycle including project scoping, resource assignment, project plan development, project tracking, monitoring and reporting.
- Develop and maintain all project documentation (Project Plan, Issue and Action Logs, Risk Management, Communication Plan, Status Reports, ...etc.).
- Maintain the Project Management Office Library with lessons learned database, and apply lessons learned to all initiatives.
- Assist in the development and implementation of templates, procedures and processes as part of the continuous improvement process.
Experience & Skills You're Bringing
- Demonstrated experience in project management delivering project solutions
- Experience in managing multiple projects at a time
- Expert in using MS Suite including Microsoft Project
- Knowledge of proven industry best practices and standards
- Project Management designation an asset but not required
FRENCH
Chargé de gérer tous les aspects du cycle de vie du projet, y compris l'évaluation de la portée, l'affectation des ressources, le développement du plan de projet, le suivi du projet, la surveillance et la production de rapports. Développe et met à jour toute la documentation liée au projet (plan de projet, journal des problèmes et des mesures, gestion des risques, plan de communication, rapports d'état, etc.). Tient à jour la bibliothèque du Bureau de gestion des projets avec la base de données des leçons apprises, et applique les leçons apprises à toutes les initiatives. Aide au développement et à la mise en œuvre de modèles, de procédures et de processus dans le cadre du processus d'amélioration continue.
Qualifications : expérience avérée en gestion de projet et en livraison de solutions; expérience en gestion de plusieurs projets simultanément; expertise de la suite Microsoft, y compris de Microsoft Project; connaissance des pratiques exemplaires reconnues et des normes de l'industrie; et certification en gestion de projet souhaitable, mais non obligatoire.
We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.
Employment Term: Contract
Location: Montreal
, QC
Our client, one of Canada's leading companies, is hiring a Spécialiste Communications Marketing on a 12-month contract engagement in Montreal, QC! In this role, you will be responsible for the management of marketing material to include brochures, online media, and campaigns. Note: This role follows the hybrid work model (3 days in the office per week), and bilingualism (English/French) is an asset.
Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities
What You'll Be Doing
- Responsible for the management of marketing material to include brochures, online media, and campaigns.
- Manage all communication plans and assist with marketing portfolios.
- Provide content to update marketing materials.
- Drive new initiatives to meet and increase operational targets.
Skills & Experience You're Bringing
- University degree or Certificate
- Demonstrated marketing experience, developing marketing materials, developing marketing plans, and providing creative input
- Prior experience executing marketing projects
FRENCH
Chargé de la gestion du matériel de marketing, y compris les les brochures, les médias en ligne et les campagnes. Gère tous les plans de communication et contribue aux activités de marketing. Fournit du contenu pour mettre à jour le matériel de marketing. Favorise de nouvelles initiatives visant à atteindre et à dépasser les objectifs opérationnels.
Qualifications : diplôme universitaire ou certificat; expérience éprouvée en marketing, plus particulièrement dans le développement de plans de marketing, la participation au processus créatif et l'exécution de projets marketing.
We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.
Employment Term: Contract
Location: Verdun
, QC
Our client, one of Canada's leading companies, is hiring a Test Lead on a 12-month contract engagement in Verdun, QC! In this role, you will draft test plans and cases. You will also conduct test cases and carry out manual activities according to project requirements.
Note: This role follows the hybrid work model (3 days in the office per week). Bilingualism (English/French) is an asset.
Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities
What You'll Be Doing
- Draft test plans and cases. Conduct test cases and carry out manual activities according to project requirements.
- Document test procedures and help draft test plans and cases based on technical and functional specifications.
- Draft quality assurance reports when various testing stages have been completed Follow up on bugs.
- Recommend and implement changes to improve efficiency of quality assurance processes.
Experience & Skills You're Bringing
- Ability to work independently
- You understand code/workflows, and have the ability to create automated test cases
FRENCH
Effectuer la rédaction des plans et des cas de tests. Exécuter les cas de tests et effectuer l'exécution manuelle selon les exigences du projet. Documenter les procédures des tests et participer à la rédaction des plans et des cas de test à partir des spécifications techniques et fonctionnelles. Rédiger les rapports d'assurance qualité lorsque les différentes phases de test sont effectuées. Assurer le suivi des anomalies. Recommander et mettre en œuvre des changements permettant d'améliorer l'efficacité des processus d'assurance qualité.
We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.
Employment Term: Contract
Location: Scarborough
, ON
Our client, one of Canada's leading companies, is hiring a Scrum Master on a 12-month contract engagement in Scarborough, ON! In this role, you will be responsible for facilitating the Agile development process and ensuring that the Scrum framework is followed.
Note: This role follows the hybrid work model (3 days in the office per week).
Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities
What You'll Be Doing
- Responsible for facilitating the Agile development process and ensuring that the Scrum framework is followed.
- They work closely with the development team and product owner to ensure that user stories are properly defined and that the team has a clear understanding of project goals and priorities.
- They also organize and lead daily Scrum meetings, sprint reviews, and retrospectives, and help to identify and remove any obstacles that may be hindering the team's progress.
Experience & Skills You're Bringing
- Agile methodology knowledge, with prior experience in the space
- Good knowledge and experience with JIRA
- Strong communication skills
FRENCH
Responsable de faciliter le processus de développement Agile et de veiller à ce que le cadre Scrum soit suivi. Ils travaillent en étroite collaboration avec l'équipe de développement et le propriétaire du produit pour s'assurer que les histoires d'utilisateurs sont correctement définies et que l'équipe a une compréhension claire des objectifs et des priorités du projet. Ils organisent et dirigent également les réunions Scrum quotidiennes, les examens de sprint et les rétrospectives, et aident à identifier et à éliminer les obstacles qui pourraient entraver la progression de l'équipe.
We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.
Employment Term: Contract
Location: Montreal
, QC
Our client, one of Canada's leading companies, is hiring a Senior Project Manager on a 12-month contract engagement in Montreal, QC! In this role, you will be responsible for managing all aspects of the project management life cycle including project scoping, resource assignment, project plan development, project tracking, monitoring and reporting.
Note: This role follows the hybrid work model (3 days in the office per week), and bilingualism (English/French) is a benefit.
Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities
What You'll Be Doing
- Responsible for managing all aspects of the project management life cycle including project scoping, resource assignment, project plan development, project tracking, monitoring and reporting.
- Develop and maintain all project documentation (Project Plan, Issue and Action Logs, Risk Management, Communication Plan, Status Reports, ...etc.).
- Maintain the Project Management Office Library with lessons learned database, and apply lessons learned to all initiatives.
- Assist in the development and implementation of templates, procedures and processes as part of the continuous improvement process.
Experience & Skills You're Bringing
- Demonstrated experience in project management delivering project solutions
- Experience in managing multiple projects at a time
- Expert in using MS Suite including Microsoft Project
- Knowledge of proven industry best practices and standards
- Project Management designation an asset but not required.
FRENCH
Chargé de gérer tous les aspects du cycle de vie du projet, y compris l'évaluation de la portée, l'affectation des ressources, le développement du plan de projet, le suivi du projet, la surveillance et la production de rapports. Développe et met à jour toute la documentation liée au projet (plan de projet, journal des problèmes et des mesures, gestion des risques, plan de communication, rapports d'état, etc.). Tient à jour la bibliothèque du Bureau de gestion des projets avec la base de données des leçons apprises, et applique les leçons apprises à toutes les initiatives. Aide au développement et à la mise en œuvre de modèles, de procédures et de processus dans le cadre du processus d'amélioration continue.
Qualifications : expérience avérée en gestion de projet et en livraison de solutions; expérience en gestion de plusieurs projets simultanément; expertise de la suite Microsoft, y compris de Microsoft Project; connaissance des pratiques exemplaires reconnues et des normes de l'industrie; et certification en gestion de projet souhaitable, mais non obligatoire.
We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.
Employment Term: Contract
Location: Montreal
, QC
Our client, one of Canada's leading companies, is hiring a Environmental Management System (EMS) Specialist on a 12-month contract engagement in Montreal, QC! In this role, you will ensure the company's EMS is compliant with ISO 14001, ensure it is compliant with ISO 50001, and oversee the process surrounding the management of environmental aspects, gap analyses, corporate objectives, non-compliance and corrective actions.
Note: This role follows the hybrid work model. Bilingualism (English/French) is preferred.
Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities
What You'll Be Doing
- Ensure the company's EMS is compliant with ISO 14001;
- Ensure the company's EnMS is compliant with ISO 50001;
- Oversee the process surrounding the management of environmental aspects, gap analyses, corporate objectives, non-compliance and corrective actions;
- Coordinate the logistics for the preparedness and monitoring of the Corporate Environmental Action Plan;
- Coordinate and conduct internal audits and produce compliance reports;
- Coordinate the logistics of the annual ISO 14001 and ISO 50001 certification audits and assist external auditors during site visits;
- Plan and coordinate the Environmental Action Committee meetings;
- Oversee the management of the performance evaluation processes and prepare performance reports to the Company's officers:
o Risk and Pensions Fund Committee report;
o Letter of Environmental Assurance and annual environmental dashboard;
o Health & Safety, Security, Environment and Compliance Oversight Committee report;
o Quarterly non-compliance reports;
- Coordinate environmental and energy programs and subprograms' analysis;
- Identify business risks and opportunities to improve management systems;
As part of his/her role, the incumbent will also work closely with team members and various business units' representatives within the company to:
- Manage, coordinate and implement environmental programs;
- Ensure successful completion of the annual environmental action plan related to issues under his/her responsibility;
- Participate in the elaboration of the team's annual Business Plan;
- Review and evolve the PDCA (Plan-Do-Check-Act) Framework by collaborating with primes and relying on industry standards and/or best practices;
Skills & Experience You're Bringing
- University degree in a field relevant to the position together with graduate-level education in a related field or a master's degree in environmental science;
- Spoken and written fluency in English and French;
- Excellent verbal and written communication skills;
- Practical knowledge of the Canadian environmental legal framework (federal, provincial and municipal);
- Good knowledge of ISO 14001:2015 and ISO 50001:2018 standards;
- Experience in coordinating an EMS;
- Ability to manage uncertainty;
- Autonomous and comfortable to deal with tight deadlines;
- High degree of proficiency in Microsoft Office suite;
- Positive and solution-oriented attitude
- Ability to analyze data;
- Well organized and thorough in performing tasks;
- Ability to work autonomously and collaborate with peers;
Assets
- Good understanding of the client's environmental and corporate responsibility issues;
- ISO 14001 internal auditor certificate;
- Experience in telecommunications.
FRENCH
Le spécialiste fera partie d'une équipe multidisciplinaire et effectuera les tâches suivantes :
• S'assurer que le SGE de l'entreprise est conforme à la norme ISO 14001 ;
• S'assurer que le SGEn de l'entreprise est conforme à la norme ISO 50001 ;
• Superviser le processus de gestion des aspects environnementaux, l'analyse des écarts, ainsi que le suivi des objectifs, des non-conformités et des mesures correctives ;
• Coordonner la logistique de préparation et de suivi du Plan d'action environnemental de la compagnie et préparer les rapports de performance ;
• Coordonner et conduire des audits internes et produire les rapports de conformité ;
• Coordonner la logistique des audits annuels de certification ISO 14001 et ISO 50001, et assister les vérificateurs externes lors des visites de sites ;
• Planifier et coordonner les réunions du comité d'action environnementale ;
• Superviser la gestion des processus d'évaluation du rendement et préparer des rapports de rendement à l'intention des dirigeants de l'entreprise :
- Rapport au comité des risques et du fonds de pension ;
- Lettre d'assurance environnementale et tableau de bord environnemental annuel ;
- Rapport au comité de surveillance de la santé et sécurité, de la sûreté, de l'environnement et de la conformité ;
- Rapport trimestriel des non-conformités ;
• Coordonner les analyses des programmes et sous-programmes environnementaux et énergétiques ;
• Identifier les risques et les occasions d'affaires dans le but d'améliorer les systèmes de gestion.
Dans le cadre de ses fonctions, le/la titulaire du poste travaillera également en étroite collaboration avec les membres de l'équipe et les représentants de diverses unités d'affaires de l'entreprise pour :
• Gérer, coordonner et mettre en œuvre les programmes environnementaux ;
• Veiller à l'exécution du plan d'action environnemental annuel lié aux enjeux dont il/elle est responsable ;
• Participer à l'élaboration du Plan d'affaires annuel de l'équipe RE&E ;
• Réviser et faire évoluer le cadre PEVA (Planifier-Exécuter-Vérifier-Agir) en collaborant avec les équipes internes et en s'appuyant sur les normes industrielles et/ou les meilleures pratiques ;
Compétences et habiletés essentielles
• Diplôme d'études universitaires dans un domaine pertinent au poste, ainsi qu'une formation de deuxième cycle dans un domaine connexe ou une maîtrise en sciences de l'environnement ;
• Maîtrise de l'anglais et du français à l'oral et à l'écrit ;
• Excellentes aptitudes pour la communication verbale et écrite ;
• Attitude positive et axée sur les solutions ;
• Autonomie et aisance à composer avec des échéances serrées ;
• Bonne connaissance des normes ISO 14001 : 2015 et ISO 50001 : 2018 ;
• Capacité de gérer l'incertitude ;
• Connaissance pratique du cadre juridique canadien en matière d'environnement (fédéral, provincial et municipal) ;
• Expérience en coordination de systèmes de gestion ;
• Excellente maîtrise de la suite Microsoft Office.
Atouts
• Bonne compréhension des enjeux environnementaux et de responsabilité d'entreprise
• Certificat d'auditeur interne ISO 14001.
• Expérience dans le domaine des télécommunications.
We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.
Employment Term: Contract
Location: Toronto
, ON
Our client, one of Canada's leading companies, is hiring a Data Engineer, Intermediate on a 6-month contract engagement in Toronto, ON! In this role, you will be responsible for designing and implementing the infrastructure necessary to store, process, and analyze large sets of data.
Note: This role is offering the possibility of remote, with 1 day in the office per week (flexible).
Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities
What You'll Be Doing
- Responsible for designing and implementing the infrastructure necessary to store, process, and analyze large sets of data.
- They work with stakeholders to understand their business needs and develop scalable and reliable data architectures.
- They also ensure that the infrastructure is optimized for performance and efficiency.
Skills & Experience You're Bringing
- Data Engineering – ETL, Orchestration, Data Modeling
- Python and SQL experience
- Google Cloud Platform experience
FRENCH
Responsable de la conception et de la mise en œuvre de l'infrastructure nécessaire pour stocker, traiter et analyser de grands ensembles de données. Ils travaillent avec les parties prenantes pour comprendre leurs besoins commerciaux et développer des architectures de données évolutives et fiables. Ils veillent également à ce que l'infrastructure soit optimisée pour la performance et l'efficacité.
We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.