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Our client, one of Canada's leading companies, is hiring a Customer Service Rep Bilingual Senior for a 8-month contract in Ottawa, ON! In this role, you will be responsible for responding to customer requests in a prompt, accurate, and professional manner.

Note: This is a hybrid role. Bilingualism (English/French) is mandatory for this role.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Responsible for responding to customer requests in a prompt, accurate, and professional manner
- Develop and maintain good client relationships while ensuring confidentiality
- Work with both internal and external teams to ensure the customer's needs are met
- Process customer requests through utilization of the CRM tool
- Manage and update the inventory system
- Complete service orders
- Process invoices and complete billing

Skills & Experience You're Bringing
- As required to meet customer's needs, successful candidate must pass company and OPP background checks as well as the one from the Sûreté du Québec to be able to work for this role.
- Have a minimum of 3 years' experience in customer service
- Bilingualism in French/English is mandatory
- Detail oriented
- Able to prioritize and multi-task at a high level
- Able to solve problems analytically
- Ability to adapt to change, in a competitive environment where priorities change frequently
- Self-motivated, self-governing, and accountable
- Advanced skills in Microsoft Office (Word, Excel, PowerPoint, etc.)
- Basic accounting knowledge is an asset


FRENCH:
Rôle et responsabilités:
• Responsable de répondre aux demandes des clients de manière rapide, précise et professionnelle
• Développer et entretenir de bonnes relations avec les clients tout en garantissant la confidentialité
• Travailler avec des équipes internes et externes pour s'assurer que les besoins du client sont satisfaits
• Traiter les demandes des clients grâce à l'utilisation de l'outil CRM
• Gérer et mettre à jour le système d'inventaire
• Créer des commandes de service complètes
• Traiter les factures et compléter la facturation

Compétences et habiletés essentielles:
• Comme requis, pour répondre aux besoins des clients, le candidat retenu devra passer avec succès, la vérification des antécédents effectuée par Bell, par la Police Provinciale de l'Ontario (OPP) ainsi que celle de la Sureté du Québec.
• Avoir au moins trois ans d'expérience en service à la clientèle
• Le bilinguisme français / anglais est obligatoire
• Avoir le souci du détail
• Capable de prioriser et d'effectuer plusieurs tâches à haut niveau
• Capable de résoudre les problèmes de manière analytique
• Capacité d'adaptation au changement, dans un environnement concurrentiel où les priorités changent fréquemment
• Auto-motivé, autonome et responsable
• Compétences avancées dans Microsoft Office (Word, Excel, PowerPoint, etc.)
• Connaissance des notions de base de comptabilité est un atout

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring an AI Product Manager for a 6-month contract in Mississauga, ON!

Note: This is a hybrid role. Applicants from Toronto are also encouraged to apply.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Working on AI application for internal use
- Hybrid between Analyst and PM capabilities
- Key portfolio would be GenAI product backlog/roadmap

Skills & Experience You're Bringing
- E2E project management support throughout SDLC, working with Data Engineering, Data Science, Data Analytics, ML Eng/Ops, business teams
- Performing analysis on benefits and KPIs, to gauge project/program opportunities and performance
- Building concise AI product roadmap, with clear execution plan
- Preparing business requirements documents, other product artifacts
- Communicating and prioritizing with partner teams on ideation, task status, value add, feedback and providing technical updates to a non-technical audience
- Experience leading agile meetings such as backlog refinements, sprint retrospectives, sprint reviews

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Project Manager - Cabling Solutions for a 12-month contract in Mississauga, ON! In this role, you will be responsible for achieving the business strategies and tactical plans for the Cabling Division by managing projects involving the installation of structured cabling systems designed with fiber cables, copper cables, and other physical layer mediums.

Note: This is a hybrid role.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Working with other project managers on the team your strength will bring to our team the ability to
- Read scopes of work, prepare estimations, present final quotations to clients
- Manage resources to complete specific tasks on time and within the client imposed schedule
- Manage material purchasing and arrival in a just-in-time environment
- Maintain control over quality standards and project costs over the duration of projects
- Actively communicate during the installation process with the client
- Reconcile the project financials, recognizing the impact of labor and material choices
- Provide final project documentation to clients
- Will travel to sites to review, monitor and manage work activities
- Identifies all "out of scope" work and obtains proper documentation related to change orders
- Track and provide progress reports and ensure issues are addressed

Skills & Experience You're Bringing
- 3- 5 years in project management, experience in construction or structured cabling is an asset.
- Ability to work under pressure to meet deadlines in a supportive work environment
- Strong leadership skills
- Superior client relationship skills
- Excellent written, oral and typing communication skills
- Strong communication skills, both written and verbal, with the ability to interact effectively with clients, contractors, and internal teams.
- Excellent time-management and organizational skills, with the ability to handle multiple tasks and prioritize effectively with attention to detail
- Ability to adapt to a changing business environment
- Proficient in Microsoft Office products, particularly Excel
- Must be willing to learn proprietary provisioning and estimating software
- RCDD and/or RCDD/OSP/RTPM/NST/PMP designation is an asset with design or installation experience in Structured Cabling
- Bilingualism is a strong asset, but not required.
- PWGSC Reliability or Secret Level II Security Clearance is an asset but can be obtained for the right candidate

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring an Estimator (Cabling) for a 12-month contract in Toronto, ON! In this role, you will be responsible for achieving the business strategies and tactical plans for the Cabling Division by providing design and pricing for projects requiring the installation of structured cabling systems designed with fiber cables, copper cables, and other physical layer mediums.

Note: This is a hybrid role.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Working with estimators and PM's on the team your strength will bring to our team the ability to
- Read or create scopes of work, prepare estimations, present final quotations to clients
- Manage workload to complete specific tasks on time and within the client requested timelines
- Manage front end deliverables pre-delivery to hand-off projects to the delivery PM's
- Assist in change order creation with the project manager for complex cabling bids during the duration of projects
- Actively communicate during the design/estimation process with the client
- Review materials and labour to ensure accuracy and competitiveness
- Provide startup project documentation to the delivery team and client
- Will travel to sites to review buildings to determine design and confirm scope is within the cabling standards

Skills & Experience You're Bringing
- 3 - 5 years in Structured Cabling Estimation, field experience in structured cabling is an asset.
- Ability to work under pressure to meet deadlines in a supportive work environment
- Ability to read/understand Communications CAD drawings for the purpose of estimating LAN cables, fiber optics, conduit and tray installation.
- Superior client relationship skills
- Excellent written, oral and typing communication skills
- Strong communication skills, both written and verbal, with the ability to interact effectively with clients, contractors, and internal teams.
- Excellent time-management and organizational skills, with the ability to handle multiple tasks and prioritize effectively with attention to detail
- Ability to adapt to a changing business environment
- Proficient in Microsoft Office products, particularly Excel
- Must be willing to learn proprietary provisioning and estimating software
- RCDD and/or RCDD/OSP/RTPM/NST/PMP designation is an asset with design/estimation or installation experience in Structured Cabling
- Bilingualism is a strong asset
- PWGSC Reliability or Secret Level II Security is an asset (can be obtained for the right candidate)

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Senior Software Engineer in Toronto, ON! In this role, you will work closely with senior development team members on major architecture projects, design, and implementation.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Work in cross-functional scrum teams to produce and release new applications, features, and enhancements to improve the user experience, applying the full understanding of software engineering discipline and industry best practices
- Design and rapidly prototype proposed solutions
- Ensure the quality of the applications by using various types of automated testing methods in a continuous integration environment
- Resolve defects/bugs during pre-production, production, and post-release patches
- Coordinate technical dependencies with other teams
- Participate in code reviews, analysis, and performance tuning
- Collaborate with other engineers to share best practices and knowledge of emerging technologies
- Work with a sense of urgency; embrace mistakes, learn from them, and drive the team toward success

Skills & Experience You're Bringing
- 5+ years of professional software development experience.
- Post-secondary degree in computer science, software engineering or related discipline, or equivalent working experience.
- Development of distributed applications with Microsoft technologies: C# .NET/Core, SQL Server, Entity Framework.
- Deep expertise with microservices architectures and design patterns.
- Cloud Native AWS experience with services such as Lambda, SQS, RDS/Aurora, S3, Lex, and Polly.
- Mastery of both Windows and Linux environments and their use in the development and management of complex distributed systems architectures.
- Git source code repository and continuous integration tools.
- Proficient with debugging and profiling distributed systems.
- Practiced UT and System Integration Test, with an agile and test-driven development mindset
- Strong English communication (written and verbal) and interpersonal skills.
- Must be legally entitled to work in the country where the role is located. Must be able to travel to the United States, Canada and/or internationally, and have a valid passport.
- Strong programming experience in languages/frameworks outside of .NET, such as Java and Python.
- Experience with additional database engines (MySQL, PostgreSQL) and languages (PL/SQL).
- Exposure to Server-less development/deployment and containerization a definite plus
- Understanding of identity and access management principles (SAML, OAUTH, OPENID/OIDC, SSO, MFA).
- Academic or practical knowledge of corporate financial concepts (i.e., planning, budgeting, forecasting, or consolidation) is a nice to have.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Specialist, Channel Operations on a 12-month contract engagement in Montreal, QC! In this role, you will be responsible for assisting Project Manager(s) in coordinating, planning, communicating and executing the delivery of core project components.

Note: Bilingualism in French and English is required for this role.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Preparation of communications, progress reporting and meeting agendas and minutes.
- Working with complex data in excel tables.
- Responsible for project scheduling, including action item tracking, financial updates and tracking, and filing and document management.

Skills & Experience You're Bringing
- Undergraduate Degree or Certificate
- Demonstrated experience working in a professional environment support project management activities
- Possess excellent Microsoft application skills (Excel, Word, and Project)

FRENCH:
Chargé d'aider le directeur de projet à coordonner, planifier, communiquer et exécuter la livraison de composantes clés des projets. Prépare les communications, les rapports d'avancement, ainsi que l'ordre du jour et les comptes rendus de réunions. Gère les données complexes dans des tableaux Excel. Chargé de l'ordonnancement de projets, y compris le suivi des éléments d'action, les mises à jour et le suivi financiers, le classement et la gestion des documents. Qualifications : diplôme d'études universitaires de premier cycle ou certificat; expérience avérée dans un environnement professionnel à gérer des activités de gestion de projet; excellente maîtrise des applications Microsoft (Excel, Word et Project).

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Bilingual Desktop Support​​ on a 3-month contract engagement in Montreal, QC! In this role, you will be responsible for providing user support and maintenance for agreed upon IT service levels.

Note: Bilingualism in French and English is required for this role.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Identify production issues.
- Respond to support calls from business units.
- Manage production incidents from inception to resolution.
- Continue to monitor applications and systems and escalate issues as required.

Skills & Experience You're Bringing
- Bilingualism in French and English is required.
- Experience supporting client production issues.
- Solid customer service and communication skills.
- Undergraduate degree or technical diploma or equivalent.

FRENCH:
Chargé d'offrir du soutien aux utilisateurs conformément aux ententes établies sur la qualité du service TI. Cerne les problèmes de production, répond aux appels de soutien des unités d'affaires et gère les incidents, de leur apparition à leur résolution. Continue de surveiller les applications et les systèmes et a recours au processus d'escalade pour signaler les problèmes, au besoin. Qualifications : expérience en soutien relatif aux problèmes de production des clients; solides compétences en service à la clientèle et en communication, et diplôme universitaire de premier cycle, diplôme technique ou l'équivalent.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Finance Analyst on a 12-month contract engagement in Toronto, ON! In this role, you will be responsible for the coordination, preparing and delivery of financial reporting and analysis.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Responsible for the preparation of journal entries and maintenance of accounting records.
- Assist with the co-ordination of month end close activity.
- Responsible for the timely completion of complex account analysis and reconciliations.
- Prepare operating expense variance analysis.
- Maintain appropriate controls for financial reporting.

Skills & Experience You're Bringing
- Accounting designation (CGA, CA, CMA).
- 5 years experience in an accounting environment
- Strong computer skills (Excel and Word)
- Expert in Financial Systems
- Strong attention to detail.

FRENCH:
Chargé de la coordination, de la préparation et de la livraison d'analyses et de rapports financiers. Chargé de la préparation des écritures de journal et de la maintenance des relevés comptables. Aide à coordonner les activités de clôture de fin de mois. Chargé de la réalisation en temps opportun d'analyses et de rapprochements comptables complexes. Prépare l'analyse des écarts liés aux dépenses d'exploitation. Maintient les contrôles appropriés pour les rapports financiers. Qualifications : titre comptable (CGA, CA, CMA) et cinq ans d'expérience dans un environnement comptable; solides compétences informatiques (Excel et Word); expertise des systèmes financiers; grand souci du détail.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Service Desk Support on a 6-month contract engagement in Montreal, QC! In this role, you will be responsible for responding to customer requests in a prompt, accurate, and professional manner.

Note: Bilingualism (English/French) is required for this role.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Develop and maintain good client relationships while ensuring confidentiality
- Work with both internal and external teams to ensure the customer's needs are met
- Process customer requests through utilization of the CRM tool
- Manage and update the inventory system
- Complete service orders
- Process invoices and complete billing

Skills & Experience You're Bringing
- As required to meet customer's needs, successful candidate must pass company, OPP background checks as well as the one from the Sûreté du Québec to be able to work for this role.
- Have a minimum of 3 years' experience in customer service
- Bilingualism in French/English is mandatory
- Detail oriented
- Able to prioritize and multi-task at a high level
- Able to solve problems analytically
- Ability to adapt to change, in a competitive environment where priorities change frequently
- Self-motivated, self-governing, and accountable
- Advanced skills in Microsoft Office (Word, Excel, PowerPoint, etc.)
- Basic accounting knowledge is an asset

FRENCH:
Rôle et responsabilités:
• Responsable de répondre aux demandes des clients de manière rapide, précise et professionnelle
• Développer et entretenir de bonnes relations avec les clients tout en garantissant la confidentialité
• Travailler avec des équipes internes et externes pour s'assurer que les besoins du client sont satisfaits
• Traiter les demandes des clients grâce à l'utilisation de l'outil CRM
• Gérer et mettre à jour le système d'inventaire
• Créer des commandes de service complètes
• Traiter les factures et compléter la facturation

Compétences et habiletés essentielles:
• Comme requis, pour répondre aux besoins des clients, le candidat retenu devra passer avec succès, la vérification des antécédents effectuée par Bell, par la Police Provinciale de l'Ontario (OPP) ainsi que celle de la Sureté du Québec.
• Avoir au moins trois ans d'expérience en service à la clientèle
• Le bilinguisme français / anglais est obligatoire
• Avoir le souci du détail
• Capable de prioriser et d'effectuer plusieurs tâches à haut niveau
• Capable de résoudre les problèmes de manière analytique
• Capacité d'adaptation au changement, dans un environnement concurrentiel où les priorités changent fréquemment
• Auto-motivé, autonome et responsable
• Compétences avancées dans Microsoft Office (Word, Excel, PowerPoint, etc.)
• Connaissance des notions de base de comptabilité est un atout

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Marketing Consultant Junior for a 12 month contract engagement in Mississauga, ON! In this role, you will ct as project manager in overseeing and executing digital and direct marketing communication campaigns.

Note: Bilingualism (English/French) is required for this role.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Develop marketing materials including physical mail, email, SMS, flyers, newsletters paid digital media (including programmatic display, paid social and paid search) and across owned digital properties
- Create and present detailed marketing briefs that will reach campaign objectives
- Coordinate cross-functionally with different teams to understand communication requirements, drafting communications of different types, owning the end-to-end process of creating and delivering impactful customer-facing communications.
- Proficient in being able to pull and analyze data trends across digital channels (web traffic, digital spends, etc)
- Manage all communication plans and assist with marketing portfolios
- Provide content to update existing marketing materials
- Drive new initiatives to meet and increase operational targets

Skills & Experience You're Bringing
- University degree or Certificate
- Demonstrated marketing experience, developing marketing materials, developing marketing plans, providing creative input, and executing marketing projects.
- An excellent writer, proof-reader, and editor with exceptional attention to detail.
- Fluent in oral and written English and French.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Customer Advocacy Marketing Coordinator in Bloomington, MN! In this role, you will work closely with the customer advocacy marketing team, sales and customer success to determine/align on top customer accounts/targets to go after and ensure cohesive execution of outreach.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Day to day management of Operation Logo outreach program, including tracking and managing logo approvals, sourcing company logos prior to outreach and updating usage across various tools (Excel, SharePoint)
- Work closely with the customer advocacy marketing team, sales and customer success to determine/align on top customer accounts/targets to go after and ensure cohesive execution of outreach.
- Build excel sheet to effectively manage/track outreach to top accounts (up to 500 across geos) ensuring adherence to nuance/preference of CSMs across geos and segments. Maintain tracking of data in excel sheet and management of corresponding logo in SharePoint.
- Communicate directly with senior and executive-level customer contacts to request logo usage/approval.
- Assist the customer advocacy marketing team with various administrative tasks in the lead up to Dayforce Discover, ensuring smooth operations and efficient workflows.
- Administrative support for the customer advocacy marketing team around the planning and execution of Dayforce Discover – executive program, activations, speaker management, panels content coordination etc.

Skills & Experience You're Bringing
- Bachelor's degree (B.A.) in communications or customer marketing related field and a minimum of five years business experience working directly with senior/executive customers.
- Proven experience in a marketing or customer advocacy role preferred.
- Excellent organizational skills and attention to detail.
- Strong communication skills, both written and verbal, with the ability to interact professionally with senior/executive-level customer.
- Ability to work collaboratively across different teams and departments.
- Proficiency in Microsoft Office Suite and familiarity with CRM systems.
- Self-motivated and able to manage multiple tasks/workstreams simultaneously.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Technical Artist in Toronto, ON! In this role, you will work with the Art team to improve asset creation processes and workflows.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Build amazing consumer experiences, taking responsibility for code quality, scalability, reliability and performance
- Collaborate with a diverse group of people, giving and receiving feedback for growth
- Excel in an environment with cross-functional teams, working fluidly with Product Managers, Software Developers, and other highly skilled specialists

Skills & Experience You're Bringing
- 3 to 5 + years professional experience in backend development using C# / .NET Development
- Entity Framework, minimum 3 years, ideally 5+ years
- ASP.Net Core Web Apis, minimum 3 years
- Azure Platform Experience, minimum 3 years, ideally 5+ years
- Thorough understanding of Web system architecture and design, at scale
- Proven ability to build prototypes and take a data-driven approach to product development, testing and measuring new ideas very quickly
- The ability to bring leading industry techniques and technologies to the table
- Experience with Azure App Services, Azure DevOps Pipelines, Azure SQL Server, GraphQL (HotChocolate, gRPC, and/or Azure Active Directory
- Experience with Automated Integration Testing, Azure Functions, Azure Identity, Azure Service Bus, Clean Architecture, Cloud Services Monitoring, PlayFab, and Terraform (or other Infrastructure-as-Code) is useful.
- A passionate focus on quality, writing testable code that performs well
- A desire to help our team continuously improve

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Technical Artist in Toronto, ON! In this role, you will work with the Art team to improve asset creation processes and workflows.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Work with the Art team to improve asset creation processes and workflows
- Develop and test tools that will be used by the artists to improve and assist their work in production
- Push for top visual quality and performance
- Assist in scoping work for on-time milestone deliveries
- Document best practices in a clear and concise manner
- An interest in level, environment, and character creation

Skills & Experience You're Bringing
- 3+ years professional experience with Maya in a similar role
- In-depth knowledge of UE4 editor workflows
- Technical proficiency in level performance optimization and troubleshooting
- Technical proficiency in shader creation
- Strong knowledge of fundamental art concepts
- Strong communication, self-management, and organizational skills
- Strong knowledge of blueprint and construction script
- A willingness to jump into the unknown and solve new problems and resolve technical challenges and limitations
- Experience with Maya, Unreal Game Engine 4, Character Creator, and/or Adobe Substance 3D
- Experience with rigging, animation, Python or C#, and texture/material creation is useful

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Director of IT and Security in Toronto, ON! In this role, you will be responsible for scaling and developing a customer service focussed IT team that will support the entire enterprise.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Create policies procedures and metrics from scratch to effectively support the organization for all IT related matters
- Roll out new technology deployments to both office and Remote user while understanding the complexities of a hybrid workforce
- Track and analyze trends through new and existing reports to communicate IT needs, challenges and future planning
- Liaise and communicate with Business/IT staff and stakeholders for all on- going issues, queries, and statuses
- Review and continuously improve the departments KPIs and SLAs

Skills & Experience You're Bringing
- Post-Secondary Degree or Diploma in computer science or related field
- A minimum of 10 years of direct work experience in an I.T. management capacity required in a small to medium business enterprise
- At least 5 years of experience managing and coaching a team
- Proven experience in managing I.T. infrastructure and ancillary services in a technology-driven industry
- Strong knowledge of billing systems, I.T. infrastructure, Microsoft IAM, Office 365, Entra ID, Azure and cybersecurity
- Minimum 5 years' experience configuring and supporting an Office 365 tenant
- Minimum 5 years' experience configuring and supporting an Azure tenant as well as experience with PowerShell Scripting, Defender ATP
- Excellent knowledge of Microsoft Windows Operating systems (Windows 10/11, Windows Server)
- Microsoft Certifications around MS 365, Azure, Teams, and Security are preferred or equivalent experience
- Strong Apple Macbook management experience including use of MDM like JAMF
- Good collaboration and relationship-building skills
- Strong knowledge of networking, operating system, cloud services, and server architectures
- Strong understanding of cybersecurity

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring an AI Product Owner on a 4-month contract in Mississauga, ON! In this role, you will be responsible for performing analysis on benefits and KPIs to gauge project/program opportunities and performance.

Note: This is a hybrid role.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Full lifecycle support of Data Engineering, Data Science and ML Eng projects or products
- Leading use case discovery with business partners and coordinating into a concise roadmap and WBS to be executed on with business and technical teams
- Leading agile meetings such as backlog refinements, sprint retrospectives, sprint reviews
- Performing analysis on benefits and KPIs to gauge project/program opportunities and performance
- Communicating and prioritizing with partner teams on ideation, task status, value add, feedback and providing technical updates to a non-technical audience

Skills & Experience You're Bringing
- Experience in AI
- Detail orientation
- Strong communication skills

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Hiring a Pharmacy Manager for a full-time position in Surrey, BC! This role will be responsible for the day-to-day operations in serving our communities and will provide customer service to both clients and health care providers.

Note: This role will work around 40-45 hours per week.

Perks You'll Enjoy
- Excellent compensation package & benefits
- Great culture and working environment

Main Responsibilities
- You will work full-time, 40-45 hours/week
- Ideally on rotation for one weekend per month
- Staff pharmacist will overlap shift, and will join a steady paced pharmacy that is very involved in the community.

Key Skills & Experience
- Bachelor of Science in Pharmacy
- Good communication skills and excellent customer and staff relations
- Ability to work quickly, multi-task and work well under pressure
- A high level of professionalism, energy and enthusiasm
- Strong computer skills and quick with documentation

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Hiring a Staff Pharmacist for a full-time position in Surrey, BC! This role will be responsible for the day-to-day operations in serving our communities and will provide customer service to both clients and health care providers.

Note: This role will work around 40-45 hours per week.

Perks You'll Enjoy
- Excellent compensation package & benefits
- Great culture and working environment

Main Responsibilities
- You will work full-time, 40-45 hours/week
- Ideally on rotation for one weekend per month
- Staff pharmacist will overlap shift, and will join a steady paced pharmacy that is very involved in the community.

Key Skills & Experience
- Bachelor of Science in Pharmacy
- Good communication skills and excellent customer and staff relations
- Ability to work quickly, multi-task and work well under pressure
- A high level of professionalism, energy and enthusiasm
- Strong computer skills and quick with documentation

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Hiring a Staff Pharmacist for a full-time position in Tillsonburg area, ON! This role will be responsible for the day-to-day operations in serving our communities and will provide customer service to both clients and health care providers.

Note: This role will work around 40-45 hours per week.

Perks You'll Enjoy
- Excellent compensation package & benefits
- Great culture and working environment

Main Responsibilities
- You will work full-time, 40-45 hours/week
- Ideally on rotation for one weekend per month
- Staff pharmacist will overlap shift, and will join a steady paced pharmacy that is very involved in the community.

Key Skills & Experience
- Bachelor of Science in Pharmacy
- Good communication skills and excellent customer and staff relations
- Ability to work quickly, multi-task and work well under pressure
- A high level of professionalism, energy and enthusiasm
- Strong computer skills and quick with documentation

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Consultant, Support Opérationnel for a 12-month contract in Montreal, QC! In this role, you will be responsible to implement solutions to improve the customer experience.

Note: This is a hybrid role. Bilingualism (French/English) is required for this role.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Available 7/24 for escalations one week per month on a rotation basis
- Responsible to implement solutions to improve the customer experience
- Active participation on major incidents through their lifecycle in order to meet expected SLA / SLOs up to resolution
- Ability to provide leadership and technical guidance on Major Incident conference calls.
- Proactive approaches to eliminate problematic trends
- Produce and Review Post Mortem Reports in a timely manner
- Facilitate Governance meetings with various partners (Help Desk, Network & Field Services)
- Coordinate with internal teams, customer, partners and suppliers to establish communications and manage expectations
- Ensure quality control on Problem/Incident activities
- Meet with Customer Service Account Managers on a regular basis to present results and action plans related to Problem Management activities
- Provide communications to internal business groups and executives throughout the Problems record life cycle
- Identify service improvement opportunities and analyze Risk Assessments
- Acts as the single point of contact for all customer escalations and service assurance related issues

Skills & Experience You're Bringing
- 3-7 years experience in the field.
- 2-5 years of programming experience.
- Technical skills (Technologies de réseau local et de réseau étendu, VoIP, Security)
- Reliability

FRENCH:
De 3 à 7 ans d'expérience. Exécute des travaux, peut déterminer la priorité des tâches et avoir voix au chapitre dans le processus décisionnel. Peut parfois " diriger " les autres. Nécessite une supervision régulière (hebdomadaire). Développe les spécifications servant à modifier et à maintenir les applications complexes existantes au moyen de documentation technique et d'applications du fabricant. Conçoit des programmes supplémentaires afin d'établir un lien avec les systèmes existants, de charger les données de démarrage et de répondre à toute exigence spéciale en matière de production de rapport. Adapte, intègre, code, teste, documente et met à jour ces programmes, et en effectue le débogage. Compte généralement entre deux et cinq ans d'expérience en programmation. Travaille sous la direction d'un premier intégrateur de systèmes ou d'un directeur de projet.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Channel Marketing Coordinator for a 12-month contract in Mississauga, ON! In this role, you will be responsible for processing and analyzing performance data to provide informed recommendations.

Note: This is a hybrid role.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Drive marketing success across retail channels.
- Support the development of elevation plans for retail stores.
- Execute and manage in-store message placements
- Responsible for processing and analyzing performance data to provide informed recommendations.
- Regular store visits are also required to identify opportunities and ensure competitiveness.

Skills & Experience You're Bringing
- 3+ years experience in marketing, retail or a related role.
- Expertise in Excel, including function setting and formatting.
- Strong understanding of statistics and analytics.
- Experienced in managing complex projects with multiple stakeholders.
- Excellent English communication skills, both verbal and written.
- Excellent time management and organization skills.
- Proficiency in Excel Macros and VBA is preferred.
- Proficiency in visualization tools (MicroStrategy/Tableau/Power BI) is preferred.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.