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Our client, one of Canada's leading companies, is hiring a on a Bilingual Senior Software Developer​​ 12-month contract engagement in Montreal, QC! In this role, you will be responsible for the development of assigned web applications,

Note: This is a hybrid role. Bilingualism in French and English is required for this role.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
• Join an agile development team that delivers various software components which meet the our customer's requirements through development "sprints" ("single page application", RESTful APIs, JSON:API, Scripts)
• Responsible for development of assigned web applications
• Work with other departments (Product, UX, Design, QA) with regards to requirements gathering and analysis, demonstrating technical leadership and exerting influence
• Lead technical solutioning sessions with other developers to ensure that solutions are complete, scalable and are future-proof
• Participate to the different agile ceremonies of the development team (stand-up, kick-off, planning, presentation and retrospective)
• Analyse and communicate change impacts to functional team and business stakeholders
• Unit-test code for robustness and stability
• Analyze code regularly and refactor as required to minimize technical debt
• Engage in outside-the-box thinking to provide innovative solutions
• Create, revise and maintain design/technical documentation
• All other duties as assigned

Skills & Experience You're Bringing
• 2+ year of sustained and recent experience with a JavaScript "framework" (Vue.js, Angular, React ou Ember.js)
• 2+ year of sustained and recent experience of .NET Core / Framework application development (C#)
• 2+ year of experience with Entity Framework
• Strong mastery and sustained experience of HTML5 / CSS and JavaScript
• Sustained and recent experience working with Python
• Sustained and recent experience working with REST APIs
• Sustained and recent experience with SQL databases and MongoDB
• Sustained and recent experience with Gitlab and Kubernetes/OpenShift in a DevOps environment
• Reasonable knowledge of design patterns commonly used in application development
• Be able to create reusable components
• Significant experience working with Git
• Significant work experience with agile methodologies
• Bilingual (French and English)
Strengths
• Experience working with the Atlassian software suite (JIRA, Confluence, Bamboo, Bitbucket)

FRENCH:
Responsabilités
• Joindre une équipe de développement agile afin de livrer divers composants logiciels qui répondent aux exigences de nos clients lors des " sprints " de développement (" single page application ", RESTful APIs, JSON:API, Scripts)
• Être responsable du développement des applications web qui lui sont assignées
• Travailler avec d'autres départements (Produit, UX, Design, QA) en ce qui concerne la collecte et l'analyse des requis, en faisant preuve de leadership technique et en exerçant une influence
• Diriger des sessions de résolution technique avec d'autres développeurs pour s'assurer que les solutions sont complètes, novatrices, adaptables et évolutives
• Participer aux différentes cérémonies agiles de l'équipe de développement (" stand-up ", " kick-off ", planification, présentation et rétrospective)
• Analyser et communiquer les impacts de tout changement à l'équipe interne et aux parties prenantes de l'entreprise
• Effectuer les tests unitaires pour assurer la robustesse et la stabilité du code
• Analyser le code régulièrement et réusiner au besoin pour minimiser la dette technique
• S'engager dans une réflexion hors des sentiers battus pour fournir des solutions innovantes
• Créer, réviser et maintenir la documentation de conception ou toute documentation technique à jour
• Toutes autres tâches connexes assignées
Exigences
• 2+ année d'expérience soutenue et récente avec un " framework " JavaScript (Vue.js, Angular, React ou Ember.js)
• 2+ années d'expérience soutenue et récente en développement d'application .NET Core/Framework (C#)
• 2+ années d'expérience avec Entity Framework
• Maîtrise solide et expérience soutenue de HTML5/CSS et JavaScript
• Expérience de travail soutenue et récente avec Python
• Expérience de travail soutenue et récente avec les API REST
• Expérience de travail soutenue et récente avec les bases de données SQL/MongoDB
• Expérience de travail soutenue et récente avec Gitlab et Kubernetes/OpenShift dans un environnement DevOps
• Connaissance raisonnable des patrons de conception couramment utilisés en développement applicatif
• Être en mesure de créer des composants réutilisables
• Expérience de travail significative avec Git
• Expérience de travail significative avec les méthodologies agiles
• Bilingue (français et anglais)

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Quality Assurance (QA) Lead for a 3-month contract in St. Johns, NL! In this role, you will lead and manage the QA team, providing guidance, support, and mentorship.

Note: This is a remote role.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Lead and manage the QA team, providing guidance, support, and mentorship.
- Develop, implement, and maintain comprehensive test plans, test cases, and test scripts.
- Collaborate with cross-functional teams to understand project requirements and ensure proper test coverage.
- Conduct various types of testing, including functional, regression, performance, and usability testing.
- Analyze and report on testing results, identifying defects and providing actionable feedback to development teams.
- Ensure the QA team follows best practices and maintains proper documentation.
- Continuously improve testing processes and methodologies to enhance efficiency and effectiveness.
- Stay updated with industry trends and advancements in QA and testing tools.
- Preparing or assisting with other project-related documents or tasks as required by the OCIO Project Manager.
- Working closely with the vendor project team as required.

Skills & Experience You're Bringing
- Previous QA experience
- Relevant experience in field.


Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Sr BA/QA for a 3-month contract in St. Johns, NL! In this role, you will analyze business processes and requirements to ensure they align with business goals.

Note: This is a remote role.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Analyze business processes and requirements to ensure they align with business goals.
- Participate in acceptance testing and beta testing to validate software functionality.
- Evaluate the strengths and weaknesses of software products and provide actionable feedback.
- Document detailed test scenarios and scripts derived from business requirements.
- Develop, implement, and maintain comprehensive test plans, test cases, and test scripts.
- Conduct various types of testing, including functional, regression, performance, and usability testing.
- Continuously improve testing processes and methodologies to enhance efficiency and effectiveness.

Skills & Experience You're Bringing
- Experience with conducting tests.
- Relevant experience in similar roles/environments

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Lead Data Engineer for a 10-month contract in Halifax, NS! In this role, you will act as a technical leader for the team setting best practices for other developers to follow.

Note: This is a remote role.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Acts as a technical leader for the team setting best practices for other developers to follow
- Collaborates with senior leadership and other external stakeholders by acting as the senior technical resource for the group
- Monitor and optimize ARC platform data pipelines to ensure efficient data flow and system performance, applying best practices in data engineering for ongoing maintenance.
- Collaborate with stakeholders and data SMEs to identify and implement enhancements to ARC platform capabilities, ensuring it meets evolving needs.
- Conduct advanced data profiling and quality assessments to monitor the health of the data within the platform, using tools and techniques for ongoing quality assurance.
- Implement and manage data access policies in coordination with the Data Governance and Engineering team, ensuring secure and compliant access to data for new features and capabilities.
- Other deliverables as required.

Skills & Experience You're Bringing
- Experience with SQL, NoSQL, and RESTful
- Relevant experience in similar roles/environments

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Project Manager (SAP) for a 5-month contract in Halifax, NS! In this role, you will manage project issues and risks and escalate as necessary.

Note: This is a mostly remote role, with 3 days per month on site.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Develop and manage work plans for one or more assigned Project Pillars.
- Contribute to definition of the overall project management processes, standards, and rules of engagement for all Pillars and ensuring compliance with same.
- Ensure project activities are executed according to the approved plans.
- Ensure that project scope and timeline are within the approved guidelines.
- Ensure all required management deliverables are produced (e.g., program plan, work plan, management reviews, requests for changes and outstanding issues) and seek approval when necessary.
- Manage project issues and risks and escalate as necessary.
- Ensure deliverables are produced, approved, and accepted in accordance with organizational standards.
- Communicate with and support the Pillars in applying defined project management processes and a project delivery framework.
- Support, guide, coach and assist team members as required.
- Ensure user experience (UX) is considered throughout the project phases.

Skills & Experience You're Bringing
- Minimum of five (5) years' experience managing complex projects/programs and with managing projects within a Project/Program Structure including matrix governance, collaboration with multiple PMO project managers in cross project scheduling and critical path management.
- Experience with 3rd party interface and or integrations.
- Minimum of five (5) years' experience with managing large projects (preferably ERP solutions) in complex, multi[1]stakeholder environments.
- Excellent communication skills – verbal and written.
- Strong collaboration skills.
- PMP certification is considered an asset.
- SAP project implementation – experience leading and implementing business solutions utilizing SAP is an asset.
- Experience with projects in the adoption of various cloud-based solutions (e.g., SAAS, PAAS), in managing projects/programs with a public sector organization, and working in finance and/or procurement or managing Finance and/or procurement projects is considered an asset.
- Experience with SAP S/4HANA, with aligning project management with user experience, and with 3rd party interface and or integrations is an asset.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Customer Service Rep Bilingual Senior for a 8-month contract in Ottawa, ON! In this role, you will be responsible for responding to customer requests in a prompt, accurate, and professional manner.

Note: This is a hybrid role. Bilingualism (English/French) is mandatory for this role.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Responsible for responding to customer requests in a prompt, accurate, and professional manner
- Develop and maintain good client relationships while ensuring confidentiality
- Work with both internal and external teams to ensure the customer's needs are met
- Process customer requests through utilization of the CRM tool
- Manage and update the inventory system
- Complete service orders
- Process invoices and complete billing

Skills & Experience You're Bringing
- As required to meet customer's needs, successful candidate must pass company and OPP background checks as well as the one from the Sûreté du Québec to be able to work for this role.
- Have a minimum of 3 years' experience in customer service
- Bilingualism in French/English is mandatory
- Detail oriented
- Able to prioritize and multi-task at a high level
- Able to solve problems analytically
- Ability to adapt to change, in a competitive environment where priorities change frequently
- Self-motivated, self-governing, and accountable
- Advanced skills in Microsoft Office (Word, Excel, PowerPoint, etc.)
- Basic accounting knowledge is an asset


FRENCH:
Rôle et responsabilités:
• Responsable de répondre aux demandes des clients de manière rapide, précise et professionnelle
• Développer et entretenir de bonnes relations avec les clients tout en garantissant la confidentialité
• Travailler avec des équipes internes et externes pour s'assurer que les besoins du client sont satisfaits
• Traiter les demandes des clients grâce à l'utilisation de l'outil CRM
• Gérer et mettre à jour le système d'inventaire
• Créer des commandes de service complètes
• Traiter les factures et compléter la facturation

Compétences et habiletés essentielles:
• Comme requis, pour répondre aux besoins des clients, le candidat retenu devra passer avec succès, la vérification des antécédents effectuée par Bell, par la Police Provinciale de l'Ontario (OPP) ainsi que celle de la Sureté du Québec.
• Avoir au moins trois ans d'expérience en service à la clientèle
• Le bilinguisme français / anglais est obligatoire
• Avoir le souci du détail
• Capable de prioriser et d'effectuer plusieurs tâches à haut niveau
• Capable de résoudre les problèmes de manière analytique
• Capacité d'adaptation au changement, dans un environnement concurrentiel où les priorités changent fréquemment
• Auto-motivé, autonome et responsable
• Compétences avancées dans Microsoft Office (Word, Excel, PowerPoint, etc.)
• Connaissance des notions de base de comptabilité est un atout

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring an AI Product Manager for a 6-month contract in Mississauga, ON!

Note: This is a hybrid role. Applicants from Toronto are also encouraged to apply.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Working on AI application for internal use
- Hybrid between Analyst and PM capabilities
- Key portfolio would be GenAI product backlog/roadmap

Skills & Experience You're Bringing
- E2E project management support throughout SDLC, working with Data Engineering, Data Science, Data Analytics, ML Eng/Ops, business teams
- Performing analysis on benefits and KPIs, to gauge project/program opportunities and performance
- Building concise AI product roadmap, with clear execution plan
- Preparing business requirements documents, other product artifacts
- Communicating and prioritizing with partner teams on ideation, task status, value add, feedback and providing technical updates to a non-technical audience
- Experience leading agile meetings such as backlog refinements, sprint retrospectives, sprint reviews

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Project Manager - Cabling Solutions for a 12-month contract in Mississauga, ON! In this role, you will be responsible for achieving the business strategies and tactical plans for the Cabling Division by managing projects involving the installation of structured cabling systems designed with fiber cables, copper cables, and other physical layer mediums.

Note: This is a hybrid role.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Working with other project managers on the team your strength will bring to our team the ability to
- Read scopes of work, prepare estimations, present final quotations to clients
- Manage resources to complete specific tasks on time and within the client imposed schedule
- Manage material purchasing and arrival in a just-in-time environment
- Maintain control over quality standards and project costs over the duration of projects
- Actively communicate during the installation process with the client
- Reconcile the project financials, recognizing the impact of labor and material choices
- Provide final project documentation to clients
- Will travel to sites to review, monitor and manage work activities
- Identifies all "out of scope" work and obtains proper documentation related to change orders
- Track and provide progress reports and ensure issues are addressed

Skills & Experience You're Bringing
- 3- 5 years in project management, experience in construction or structured cabling is an asset.
- Ability to work under pressure to meet deadlines in a supportive work environment
- Strong leadership skills
- Superior client relationship skills
- Excellent written, oral and typing communication skills
- Strong communication skills, both written and verbal, with the ability to interact effectively with clients, contractors, and internal teams.
- Excellent time-management and organizational skills, with the ability to handle multiple tasks and prioritize effectively with attention to detail
- Ability to adapt to a changing business environment
- Proficient in Microsoft Office products, particularly Excel
- Must be willing to learn proprietary provisioning and estimating software
- RCDD and/or RCDD/OSP/RTPM/NST/PMP designation is an asset with design or installation experience in Structured Cabling
- Bilingualism is a strong asset, but not required.
- PWGSC Reliability or Secret Level II Security Clearance is an asset but can be obtained for the right candidate

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring an Estimator (Cabling) for a 12-month contract in Toronto, ON! In this role, you will be responsible for achieving the business strategies and tactical plans for the Cabling Division by providing design and pricing for projects requiring the installation of structured cabling systems designed with fiber cables, copper cables, and other physical layer mediums.

Note: This is a hybrid role.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Working with estimators and PM's on the team your strength will bring to our team the ability to
- Read or create scopes of work, prepare estimations, present final quotations to clients
- Manage workload to complete specific tasks on time and within the client requested timelines
- Manage front end deliverables pre-delivery to hand-off projects to the delivery PM's
- Assist in change order creation with the project manager for complex cabling bids during the duration of projects
- Actively communicate during the design/estimation process with the client
- Review materials and labour to ensure accuracy and competitiveness
- Provide startup project documentation to the delivery team and client
- Will travel to sites to review buildings to determine design and confirm scope is within the cabling standards

Skills & Experience You're Bringing
- 3 - 5 years in Structured Cabling Estimation, field experience in structured cabling is an asset.
- Ability to work under pressure to meet deadlines in a supportive work environment
- Ability to read/understand Communications CAD drawings for the purpose of estimating LAN cables, fiber optics, conduit and tray installation.
- Superior client relationship skills
- Excellent written, oral and typing communication skills
- Strong communication skills, both written and verbal, with the ability to interact effectively with clients, contractors, and internal teams.
- Excellent time-management and organizational skills, with the ability to handle multiple tasks and prioritize effectively with attention to detail
- Ability to adapt to a changing business environment
- Proficient in Microsoft Office products, particularly Excel
- Must be willing to learn proprietary provisioning and estimating software
- RCDD and/or RCDD/OSP/RTPM/NST/PMP designation is an asset with design/estimation or installation experience in Structured Cabling
- Bilingualism is a strong asset
- PWGSC Reliability or Secret Level II Security is an asset (can be obtained for the right candidate)

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Senior Software Engineer in Toronto, ON! In this role, you will work closely with senior development team members on major architecture projects, design, and implementation.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Work in cross-functional scrum teams to produce and release new applications, features, and enhancements to improve the user experience, applying the full understanding of software engineering discipline and industry best practices
- Design and rapidly prototype proposed solutions
- Ensure the quality of the applications by using various types of automated testing methods in a continuous integration environment
- Resolve defects/bugs during pre-production, production, and post-release patches
- Coordinate technical dependencies with other teams
- Participate in code reviews, analysis, and performance tuning
- Collaborate with other engineers to share best practices and knowledge of emerging technologies
- Work with a sense of urgency; embrace mistakes, learn from them, and drive the team toward success

Skills & Experience You're Bringing
- 5+ years of professional software development experience.
- Post-secondary degree in computer science, software engineering or related discipline, or equivalent working experience.
- Development of distributed applications with Microsoft technologies: C# .NET/Core, SQL Server, Entity Framework.
- Deep expertise with microservices architectures and design patterns.
- Cloud Native AWS experience with services such as Lambda, SQS, RDS/Aurora, S3, Lex, and Polly.
- Mastery of both Windows and Linux environments and their use in the development and management of complex distributed systems architectures.
- Git source code repository and continuous integration tools.
- Proficient with debugging and profiling distributed systems.
- Practiced UT and System Integration Test, with an agile and test-driven development mindset
- Strong English communication (written and verbal) and interpersonal skills.
- Must be legally entitled to work in the country where the role is located. Must be able to travel to the United States, Canada and/or internationally, and have a valid passport.
- Strong programming experience in languages/frameworks outside of .NET, such as Java and Python.
- Experience with additional database engines (MySQL, PostgreSQL) and languages (PL/SQL).
- Exposure to Server-less development/deployment and containerization a definite plus
- Understanding of identity and access management principles (SAML, OAUTH, OPENID/OIDC, SSO, MFA).
- Academic or practical knowledge of corporate financial concepts (i.e., planning, budgeting, forecasting, or consolidation) is a nice to have.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Specialist, Channel Operations on a 12-month contract engagement in Montreal, QC! In this role, you will be responsible for assisting Project Manager(s) in coordinating, planning, communicating and executing the delivery of core project components.

Note: Bilingualism in French and English is required for this role.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Preparation of communications, progress reporting and meeting agendas and minutes.
- Working with complex data in excel tables.
- Responsible for project scheduling, including action item tracking, financial updates and tracking, and filing and document management.

Skills & Experience You're Bringing
- Undergraduate Degree or Certificate
- Demonstrated experience working in a professional environment support project management activities
- Possess excellent Microsoft application skills (Excel, Word, and Project)

FRENCH:
Chargé d'aider le directeur de projet à coordonner, planifier, communiquer et exécuter la livraison de composantes clés des projets. Prépare les communications, les rapports d'avancement, ainsi que l'ordre du jour et les comptes rendus de réunions. Gère les données complexes dans des tableaux Excel. Chargé de l'ordonnancement de projets, y compris le suivi des éléments d'action, les mises à jour et le suivi financiers, le classement et la gestion des documents. Qualifications : diplôme d'études universitaires de premier cycle ou certificat; expérience avérée dans un environnement professionnel à gérer des activités de gestion de projet; excellente maîtrise des applications Microsoft (Excel, Word et Project).

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Bilingual Desktop Support​​ on a 3-month contract engagement in Montreal, QC! In this role, you will be responsible for providing user support and maintenance for agreed upon IT service levels.

Note: Bilingualism in French and English is required for this role.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Identify production issues.
- Respond to support calls from business units.
- Manage production incidents from inception to resolution.
- Continue to monitor applications and systems and escalate issues as required.

Skills & Experience You're Bringing
- Bilingualism in French and English is required.
- Experience supporting client production issues.
- Solid customer service and communication skills.
- Undergraduate degree or technical diploma or equivalent.

FRENCH:
Chargé d'offrir du soutien aux utilisateurs conformément aux ententes établies sur la qualité du service TI. Cerne les problèmes de production, répond aux appels de soutien des unités d'affaires et gère les incidents, de leur apparition à leur résolution. Continue de surveiller les applications et les systèmes et a recours au processus d'escalade pour signaler les problèmes, au besoin. Qualifications : expérience en soutien relatif aux problèmes de production des clients; solides compétences en service à la clientèle et en communication, et diplôme universitaire de premier cycle, diplôme technique ou l'équivalent.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Finance Analyst on a 12-month contract engagement in Toronto, ON! In this role, you will be responsible for the coordination, preparing and delivery of financial reporting and analysis.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Responsible for the preparation of journal entries and maintenance of accounting records.
- Assist with the co-ordination of month end close activity.
- Responsible for the timely completion of complex account analysis and reconciliations.
- Prepare operating expense variance analysis.
- Maintain appropriate controls for financial reporting.

Skills & Experience You're Bringing
- Accounting designation (CGA, CA, CMA).
- 5 years experience in an accounting environment
- Strong computer skills (Excel and Word)
- Expert in Financial Systems
- Strong attention to detail.

FRENCH:
Chargé de la coordination, de la préparation et de la livraison d'analyses et de rapports financiers. Chargé de la préparation des écritures de journal et de la maintenance des relevés comptables. Aide à coordonner les activités de clôture de fin de mois. Chargé de la réalisation en temps opportun d'analyses et de rapprochements comptables complexes. Prépare l'analyse des écarts liés aux dépenses d'exploitation. Maintient les contrôles appropriés pour les rapports financiers. Qualifications : titre comptable (CGA, CA, CMA) et cinq ans d'expérience dans un environnement comptable; solides compétences informatiques (Excel et Word); expertise des systèmes financiers; grand souci du détail.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Service Desk Support on a 6-month contract engagement in Montreal, QC! In this role, you will be responsible for responding to customer requests in a prompt, accurate, and professional manner.

Note: Bilingualism (English/French) is required for this role.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Develop and maintain good client relationships while ensuring confidentiality
- Work with both internal and external teams to ensure the customer's needs are met
- Process customer requests through utilization of the CRM tool
- Manage and update the inventory system
- Complete service orders
- Process invoices and complete billing

Skills & Experience You're Bringing
- As required to meet customer's needs, successful candidate must pass company, OPP background checks as well as the one from the Sûreté du Québec to be able to work for this role.
- Have a minimum of 3 years' experience in customer service
- Bilingualism in French/English is mandatory
- Detail oriented
- Able to prioritize and multi-task at a high level
- Able to solve problems analytically
- Ability to adapt to change, in a competitive environment where priorities change frequently
- Self-motivated, self-governing, and accountable
- Advanced skills in Microsoft Office (Word, Excel, PowerPoint, etc.)
- Basic accounting knowledge is an asset

FRENCH:
Rôle et responsabilités:
• Responsable de répondre aux demandes des clients de manière rapide, précise et professionnelle
• Développer et entretenir de bonnes relations avec les clients tout en garantissant la confidentialité
• Travailler avec des équipes internes et externes pour s'assurer que les besoins du client sont satisfaits
• Traiter les demandes des clients grâce à l'utilisation de l'outil CRM
• Gérer et mettre à jour le système d'inventaire
• Créer des commandes de service complètes
• Traiter les factures et compléter la facturation

Compétences et habiletés essentielles:
• Comme requis, pour répondre aux besoins des clients, le candidat retenu devra passer avec succès, la vérification des antécédents effectuée par Bell, par la Police Provinciale de l'Ontario (OPP) ainsi que celle de la Sureté du Québec.
• Avoir au moins trois ans d'expérience en service à la clientèle
• Le bilinguisme français / anglais est obligatoire
• Avoir le souci du détail
• Capable de prioriser et d'effectuer plusieurs tâches à haut niveau
• Capable de résoudre les problèmes de manière analytique
• Capacité d'adaptation au changement, dans un environnement concurrentiel où les priorités changent fréquemment
• Auto-motivé, autonome et responsable
• Compétences avancées dans Microsoft Office (Word, Excel, PowerPoint, etc.)
• Connaissance des notions de base de comptabilité est un atout

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Marketing Consultant Junior for a 12 month contract engagement in Mississauga, ON! In this role, you will ct as project manager in overseeing and executing digital and direct marketing communication campaigns.

Note: Bilingualism (English/French) is required for this role.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Develop marketing materials including physical mail, email, SMS, flyers, newsletters paid digital media (including programmatic display, paid social and paid search) and across owned digital properties
- Create and present detailed marketing briefs that will reach campaign objectives
- Coordinate cross-functionally with different teams to understand communication requirements, drafting communications of different types, owning the end-to-end process of creating and delivering impactful customer-facing communications.
- Proficient in being able to pull and analyze data trends across digital channels (web traffic, digital spends, etc)
- Manage all communication plans and assist with marketing portfolios
- Provide content to update existing marketing materials
- Drive new initiatives to meet and increase operational targets

Skills & Experience You're Bringing
- University degree or Certificate
- Demonstrated marketing experience, developing marketing materials, developing marketing plans, providing creative input, and executing marketing projects.
- An excellent writer, proof-reader, and editor with exceptional attention to detail.
- Fluent in oral and written English and French.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Customer Advocacy Marketing Coordinator in Bloomington, MN! In this role, you will work closely with the customer advocacy marketing team, sales and customer success to determine/align on top customer accounts/targets to go after and ensure cohesive execution of outreach.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Day to day management of Operation Logo outreach program, including tracking and managing logo approvals, sourcing company logos prior to outreach and updating usage across various tools (Excel, SharePoint)
- Work closely with the customer advocacy marketing team, sales and customer success to determine/align on top customer accounts/targets to go after and ensure cohesive execution of outreach.
- Build excel sheet to effectively manage/track outreach to top accounts (up to 500 across geos) ensuring adherence to nuance/preference of CSMs across geos and segments. Maintain tracking of data in excel sheet and management of corresponding logo in SharePoint.
- Communicate directly with senior and executive-level customer contacts to request logo usage/approval.
- Assist the customer advocacy marketing team with various administrative tasks in the lead up to Dayforce Discover, ensuring smooth operations and efficient workflows.
- Administrative support for the customer advocacy marketing team around the planning and execution of Dayforce Discover – executive program, activations, speaker management, panels content coordination etc.

Skills & Experience You're Bringing
- Bachelor's degree (B.A.) in communications or customer marketing related field and a minimum of five years business experience working directly with senior/executive customers.
- Proven experience in a marketing or customer advocacy role preferred.
- Excellent organizational skills and attention to detail.
- Strong communication skills, both written and verbal, with the ability to interact professionally with senior/executive-level customer.
- Ability to work collaboratively across different teams and departments.
- Proficiency in Microsoft Office Suite and familiarity with CRM systems.
- Self-motivated and able to manage multiple tasks/workstreams simultaneously.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Technical Artist in Toronto, ON! In this role, you will work with the Art team to improve asset creation processes and workflows.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Build amazing consumer experiences, taking responsibility for code quality, scalability, reliability and performance
- Collaborate with a diverse group of people, giving and receiving feedback for growth
- Excel in an environment with cross-functional teams, working fluidly with Product Managers, Software Developers, and other highly skilled specialists

Skills & Experience You're Bringing
- 3 to 5 + years professional experience in backend development using C# / .NET Development
- Entity Framework, minimum 3 years, ideally 5+ years
- ASP.Net Core Web Apis, minimum 3 years
- Azure Platform Experience, minimum 3 years, ideally 5+ years
- Thorough understanding of Web system architecture and design, at scale
- Proven ability to build prototypes and take a data-driven approach to product development, testing and measuring new ideas very quickly
- The ability to bring leading industry techniques and technologies to the table
- Experience with Azure App Services, Azure DevOps Pipelines, Azure SQL Server, GraphQL (HotChocolate, gRPC, and/or Azure Active Directory
- Experience with Automated Integration Testing, Azure Functions, Azure Identity, Azure Service Bus, Clean Architecture, Cloud Services Monitoring, PlayFab, and Terraform (or other Infrastructure-as-Code) is useful.
- A passionate focus on quality, writing testable code that performs well
- A desire to help our team continuously improve

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Technical Artist in Toronto, ON! In this role, you will work with the Art team to improve asset creation processes and workflows.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Work with the Art team to improve asset creation processes and workflows
- Develop and test tools that will be used by the artists to improve and assist their work in production
- Push for top visual quality and performance
- Assist in scoping work for on-time milestone deliveries
- Document best practices in a clear and concise manner
- An interest in level, environment, and character creation

Skills & Experience You're Bringing
- 3+ years professional experience with Maya in a similar role
- In-depth knowledge of UE4 editor workflows
- Technical proficiency in level performance optimization and troubleshooting
- Technical proficiency in shader creation
- Strong knowledge of fundamental art concepts
- Strong communication, self-management, and organizational skills
- Strong knowledge of blueprint and construction script
- A willingness to jump into the unknown and solve new problems and resolve technical challenges and limitations
- Experience with Maya, Unreal Game Engine 4, Character Creator, and/or Adobe Substance 3D
- Experience with rigging, animation, Python or C#, and texture/material creation is useful

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Director of IT and Security in Toronto, ON! In this role, you will be responsible for scaling and developing a customer service focussed IT team that will support the entire enterprise.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Create policies procedures and metrics from scratch to effectively support the organization for all IT related matters
- Roll out new technology deployments to both office and Remote user while understanding the complexities of a hybrid workforce
- Track and analyze trends through new and existing reports to communicate IT needs, challenges and future planning
- Liaise and communicate with Business/IT staff and stakeholders for all on- going issues, queries, and statuses
- Review and continuously improve the departments KPIs and SLAs

Skills & Experience You're Bringing
- Post-Secondary Degree or Diploma in computer science or related field
- A minimum of 10 years of direct work experience in an I.T. management capacity required in a small to medium business enterprise
- At least 5 years of experience managing and coaching a team
- Proven experience in managing I.T. infrastructure and ancillary services in a technology-driven industry
- Strong knowledge of billing systems, I.T. infrastructure, Microsoft IAM, Office 365, Entra ID, Azure and cybersecurity
- Minimum 5 years' experience configuring and supporting an Office 365 tenant
- Minimum 5 years' experience configuring and supporting an Azure tenant as well as experience with PowerShell Scripting, Defender ATP
- Excellent knowledge of Microsoft Windows Operating systems (Windows 10/11, Windows Server)
- Microsoft Certifications around MS 365, Azure, Teams, and Security are preferred or equivalent experience
- Strong Apple Macbook management experience including use of MDM like JAMF
- Good collaboration and relationship-building skills
- Strong knowledge of networking, operating system, cloud services, and server architectures
- Strong understanding of cybersecurity

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring an AI Product Owner on a 4-month contract in Mississauga, ON! In this role, you will be responsible for performing analysis on benefits and KPIs to gauge project/program opportunities and performance.

Note: This is a hybrid role.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Full lifecycle support of Data Engineering, Data Science and ML Eng projects or products
- Leading use case discovery with business partners and coordinating into a concise roadmap and WBS to be executed on with business and technical teams
- Leading agile meetings such as backlog refinements, sprint retrospectives, sprint reviews
- Performing analysis on benefits and KPIs to gauge project/program opportunities and performance
- Communicating and prioritizing with partner teams on ideation, task status, value add, feedback and providing technical updates to a non-technical audience

Skills & Experience You're Bringing
- Experience in AI
- Detail orientation
- Strong communication skills

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.