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Our client, one of Canada's leading companies, is hiring a Consultant, Support Opérationnel​​ on a 12-month contract engagement in Montreal, QC! In this role, you will be responsible for implementing solutions to improve the customer experience.

Note: This is a hybrid role, requiring 2-3 days in office. Bilingualism (English/French) is required for this role.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Take responsibility for solutions aimed at improving the customer experience.
- Actively follow up on severe incidents until resolution to meet expected indicators (EQS, OQS).
- Provide leadership and technical guidance during conference calls about severe incidents.
- Demonstrate a proactive approach to eliminate problematic trends.
- Host governance meetings with various partners (Help Center, Network, and Field Services teams).
- Coordinate internal teams, partners, and suppliers to establish communication and manage expectations.
- Ensure quality control of problem and incident management activities.
- Regularly meet with account managers to present results and action plans related to problem management.

Skills & Experience You're Bringing
- At least three years of industry experience.
- Excellent knowledge of the telecommunications sector, including data centers, managed services, and other areas.
- Knowedlge of security sectors.

FRENCH:
Le gestionnaire, gestion des problèmes et des incidents (centre de service de l'exploitation) est responsable de fournir des solutions proactives ou réactives afin d'empêcher ou de régler tous les différents aspects de problèmes " liés aux clients ". Notre modèle d'affaires est axé sur le client et prévoit un partage des responsabilités entre les équipes de service, en ce qui a trait à la gestion des problèmes des clients. Cette approche transparente du service à la clientèle est un facteur clé pour atteindre les niveaux les plus élevés de l'industrie en matière de satisfaction de la clientèle. Dorénavant, notre stratégie d'affaires est de miser sur cette base solide de clientèle fidèle et sur la promotion de notre gamme de nouveaux services IP et services à valeur ajoutée. Le gestionnaire, gestion des problèmes et des incidents joue un rôle très important et il fait partie intégrante de la solution de bout en bout.


Principales responsabilités:

Disponible 7 / 24 pour escalades.
Assumer la responsabilité des solutions visant à améliorer l'expérience client.
Assurer activement le suivi des incidents graves jusqu'à leur résolution afin de respecter les indicateurs attendus (EQS, OQS).
Fournir du leadership et des conseils techniques dans le cadre de conférences téléphoniques au sujet d'incidents graves.
Faire preuve d'une approche proactive afin d'éliminer des tendances problématiques.
Produire et passer en revue des analyses rétrospectives en temps opportun.
Animer des réunions concernant la gouvernance avec différents partenaires (équipes Centre d'assistance, Réseau et Services extérieurs).
Coordonner les équipes internes, les partenaires et les fournisseurs afin d'établir la communication et de gérer les attentes.
Assurer le contrôle de la qualité des activités de gestion des problèmes et des incidents.
Rencontrer régulièrement les gestionnaires de comptes clients pour présenter les résultats et les plans d'action liés à la gestion des problèmes.
Informer les groupes d'affaires internes et les hauts dirigeants tout au long du cycle de vie des dossiers de problème.
Déterminer les possibilités d'amélioration du service et analyser les évaluations des risques.
Le gestionnaire, gestion des incidents a le mandat d'agir à titre de point de contact unique pour toutes les escalades des clients et les problèmes d'assurance du service.


Qualifications essentielles:
- Au moins trois ans d'expérience dans l'industrie.
- Excellente connaissance du secteur des télécommunications, notamment des domaines suivants :
- Centres de données
- Services gérés (voix et données)
- Technologies de réseau local et de réseau étendu
- Applications (courriel, applications client-serveur, etc.)
- Solutions de sécurité
- Voix sur IP (VoIP)

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Network Specialist on a 12-month contract engagement in Montreal, QC! In this role, you will be responsible for ensuring network availability is operating at its highest potential.

Note: This is a hybrid role, requiring 3 days in office. Bilingualism (English/French) is required for this role.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Ensure performance indicators are strictly adhered to.
- Complete all Back-ups required for network platforms.
- Conduct testing for network functionality on all nodes network wide including Switching.

Skills & Experience You're Bringing
- Demonstrated experience working in the telecom industry supporting network platforms.
- Strong analytical and troubleshooting skills essential.
- Undergraduate Degree or Certificate.
- Cisco CCNA, CCNP knowledge.
- Certification on Cisco Firewall (ASA).

FRENCH:
Chargé de s'assurer que la disponibilité du réseau est à son niveau maximum. Veille à ce que les indicateurs de performance soient respectés en tout temps. Effectue toutes les sauvegardes nécessaires des plateformes réseau. Réalise des essais de fonctionnalité relativement à tous les nœuds dans l'ensemble du réseau, y compris les nœuds de commutation. Qualifications : expérience avérée dans l'industrie des télécommunications, en particulier dans le soutien aux plateformes réseau; solides compétences en analyse et en dépannage essentielles; diplôme universitaire de premier cycle ou certificat.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a remote Project Manager in Bloomington, Minnesota! In this role, you will be responsible for identifying key requirements for cross-functional teams and external agencies.

Note: This is a remote role.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Prepare and maintain project plans, charters, activities and tasks necessary for executing name change/DBA.
- Assigns project tasks to the appropriate team members to ensure completion of the project within commitment.
- Identifies, documents, and gives recommendations to improve process for increased efficiency and productivity, while increasing quality and customer satisfaction.
- Facilitate cross-functional team meetings with key stakeholders to drive communication and organizational readiness deliverables, supporting the cross-functional project teams.
- Owns project metric reporting, while working with leadership to establish content and format.

Skills & Experience You're Bringing
- Bachelor's degree or higher, or equivalent 3-5 years of related business experience, or an equivalent combination of education and experience.
- 3+ years of PM experience.
- Must have experience in legal name change or DBA initiatives.
- Proven experience in project management.
- Experience in managing stakeholders.
- Skills in leadership, time management, facilitation, and organization.
- Excellent verbal and written communication skills.
- Proficiency in working within Windows environment, business applications, and proprietary desktop tool sets.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Conseiller, Santé mentale et bien-être au travail on a 12-month contract engagement in Verdun, QC! In this role, you will be responsible for all employee relations including performance management and discipline.

Note: This is a hybrid role, requiring 3 days in office. Bilingualism (English/French) is required for this role.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Management of HR system including reporting, attendance and time reporting.
- Provision of on boarding training and facilitation.
- Involved with labour planning and management.

Skills & Experience You're Bringing
- University degree and CHRP.
- Demonstrated experience as a HR Generalist.
- Experience handling complex employee relationship issues.
- Experience managing HR systems and technology.
- Ability to handle highly confidential and sensitive information.

FRENCH:
Chargé de toutes des relations avec les employés, y compris en ce qui concerne la gestion du rendement et la discipline. Gère le système RH, y compris la production de rapports, l'assiduité et le relevé des heures. Offre de la formation et de l'aide aux nouveaux employés. Participe à la planification et à la gestion de la main-d'œuvre. Qualifications : diplôme universitaire et titre de conseiller en ressources humaines agréé; expérience avérée en tant que généraliste en RH; expérience dans la gestion de problèmes de relations complexes avec les employés; expérience en gestion des systèmes RH et de la technologie; et capacité de gérer des renseignements de nature délicate hautement confidentiels.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Support Agent - Service Desk on a 6-month contract engagement in Mississauga, ON! In this role, you will be responsible for responding to customer requests in a prompt, accurate and professional manner.

Note: This is a remote role.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Handle any inquiries which require investigation or follow-up.
- Ensure requests and inquiries are transferred to the appropriate area.
- Develop and maintain good client relationships while ensuring confidentiality.
- Use call tracking systems to log all inquiries for documentation purposes.

Skills & Experience You're Bringing
- Previous customer service experience.
- Excellent communication skills.
- Ability to handle tasks in a professional manner.

FRENCH:
Chargé de répondre aux requêtes des clients de manière rapide, précise et professionnelle. Gère toute requête qui nécessite une recherche ou un suivi. S'assure que les demandes et les requêtes sont confiées au service approprié. Établit et entretient de solides relations avec la clientèle tout en assurant la confidentialité des renseignements. Utilise des systèmes de suivi des appels pour consigner toutes les demandes. Qualifications : expérience en service à la clientèle; excellentes aptitudes à la communication; capacité de gérer les tâches de manière professionnelle.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Hiring a full-time Pharmacy Manager in Kelowna, BC! This role will be responsible for the day-to-day operations in serving our communities and will provide customer service to both clients and health care providers.

Note: This role will work around 40-45 hours per week.

Perks You'll Enjoy
- Excellent compensation package & benefits
- Great culture and working environment

Main Responsibilities
- You will work full-time, 40-45 hours/week
- Ideally on rotation for one weekend per month
- Staff pharmacist will overlap shift, and will join a steady paced pharmacy that is very involved in the community.

Key Skills & Experience
- Bachelor of Science in Pharmacy
- Good communication skills and excellent customer and staff relations
- Ability to work quickly, multi-task and work well under pressure
- A high level of professionalism, energy and enthusiasm
- Strong computer skills and quick with documentation

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Hiring a full-time Staff Pharmacist in Lloydminster, AB! This role will be responsible for the day-to-day operations in serving our communities and will provide customer service to both clients and health care providers.

Note: This role will work around 40-45 hours per week.

Perks You'll Enjoy
- Excellent compensation package & benefits
- Great culture and working environment

Main Responsibilities
- You will work full-time, 40-45 hours/week
- Ideally on rotation for one weekend per month
- Staff pharmacist will overlap shift, and will join a steady paced pharmacy that is very involved in the community.

Key Skills & Experience
- Bachelor of Science in Pharmacy
- Good communication skills and excellent customer and staff relations
- Ability to work quickly, multi-task and work well under pressure
- A high level of professionalism, energy and enthusiasm
- Strong computer skills and quick with documentation

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Hiring a full-time Pharmacy Manager in Thunder Bay, ON! This role will be responsible for the day-to-day operations in serving our communities and will provide customer service to both clients and health care providers.

Note: This role will work around 40-45 hours per week.

Perks You'll Enjoy
- Excellent compensation package & benefits
- Great culture and working environment

Main Responsibilities
- You will work full-time, 40-45 hours/week
- Ideally on rotation for one weekend per month
- Staff pharmacist will overlap shift, and will join a steady paced pharmacy that is very involved in the community.

Key Skills & Experience
- Bachelor of Science in Pharmacy
- Good communication skills and excellent customer and staff relations
- Ability to work quickly, multi-task and work well under pressure
- A high level of professionalism, energy and enthusiasm
- Strong computer skills and quick with documentation

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring an Embedded Engineer on a 8-month contract engagement in Thornhill, ON! In this role, you will be responsible for the design, development, debugging, integration and testing of software applications with focus on the embedded programming of IoT modules and Wireless LAN applications.

Note: This is a hybrid role, requiring 1 day in office.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Design software and create software design documents.
- Code, integrate and validate software for real-time embedded systems.
- Maintain the existing products and provide engineering support to the customer.
- Develop simulation and interfacing methodology for the testing of embedded software.
- Strong debugging and troubleshooting skill of the embedded Linux platform.
- Participate in the design, implementation, testing, maintenance, enhancement, and support of complex software modules.
- Actively participate to the specifications and other technical documentation reviews to determine software engineering requirements.
- Take ownership of software modules, provide work estimates, write all the necessary design documents, and implement or enhance them.
- Write and execute the component, module, subsystem, and system test procedures.
- Participate to design and code reviews and provide feedback to your peers, mentor junior developers.
- Work with cross functional teams in a collaborative work environment; interacting with peers, management, sales, customers.

Skills & Experience You're Bringing
- BS/MS in Electrical Engineering, Computer Science, or related discipline
- 4+ years' (BS) / 2+ years' (MS) experience in real-time embedded application software
- 3+ years' experience in C/C++, Linux Shell and Python
- 3+ years' experience in Bluetooth Low Energy product development
- 2+ years' experience in Thread protocol, MQTT
- 2+ years' experience MCU development experience, NXP/TI chipsets are preferred
- Must have strong technical background in software development, with a focus on real time embedded system and data communication.
- Familiar with software lifecycle development (e.g. Agile/Scrum)
- Excellent verbal and written communications skills
- Positive attitude, team player
- Strong knowledge of wireless protocols, i.e. WiFi 802.11, Bluetooth Low Engery (BLE), Zigbee and Thread Stacks
- Extensive experience developing real time embedded application under Linux
- Good working experience developing multi-threaded applications for Linux
- Strong hands-on experience with Linux and container technologies
- Knowledge of networking technologies and concepts, LAN switching, routing, Ethernet and IP
- Experience with different IoT chipsets, initial bring-up, common peripherals (UART, SPI, I2C, wireless connectivity stacks) and wireless coexistence are plus
- Hands-on experience with GIT and GitHub
- Experience in serial communications is preferred.
- Multi-Thread, IPC programming experience
- Hands on experience with Flash Tools and JTAG Debugger
- Familiar with IAR, CCS, MCUXpresso IDE or SeggerEmbedded IDE.
- Linux embedded software programming
- Bluetooth protocols (BLE 4.0/5.0)

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Financial Analyst on a 12-month contract engagement in Mississauga, ON! In this role, you will be responsible for the coordination, preparing and delivery of financial reporting and analysis.

Note: This is a hybrid role, requiring up to 3 days in office.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Responsible for the preparation of journal entries and maintenance of accounting records.
- Assist with the co-ordination of month end close activity.
- Responsible for the timely completion of complex account analysis and reconciliations.
- Prepare operating expense variance analysis.
- Maintain appropriate controls for financial reporting.

Skills & Experience You're Bringing
- Accounting designation (CGA, CA, CMA) with 5 years experience in an accounting environment.
- Strong computer skills (Excel and Word.
- Expert in Financial Systems.
- Strong attention to detail.

FRENCH:
Chargé de la coordination, de la préparation et de la livraison d'analyses et de rapports financiers. Chargé de la préparation des écritures de journal et de la maintenance des relevés comptables. Aide à coordonner les activités de clôture de fin de mois. Chargé de la réalisation en temps opportun d'analyses et de rapprochements comptables complexes. Prépare l'analyse des écarts liés aux dépenses d'exploitation. Maintient les contrôles appropriés pour les rapports financiers. Qualifications : titre comptable (CGA, CA, CMA) et cinq ans d'expérience dans un environnement comptable; solides compétences informatiques (Excel et Word); expertise des systèmes financiers; grand souci du détail.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Specialist, Marketing communications SMB on a 12-month contract engagement in Montreal, QC! In this role, you will be responsible for the management of marketing communication projects for the small Business website.

Note: This is a hybrid role, requiring 3 days in office. Candidates in Mississauga and North York will also be considered.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Develop and manage marketing content.
- Deliver campaigns and provide creative input.
- Lead and execute marketing projects to meet business unit targets.

Skills & Experience You're Bringing
- University degree or Certificate in a relevant field.
- Working knowledge of English and French is required.
- Experience collaborating cross functionally in a fast-paced environment is important.

FRENCH:
Responsable de la gestion des projets de communication marketing pour le site web Petites entreprises. Ce poste exige une expérience en marketing, notamment en matière de développement et de gestion de contenu marketing, de réalisation de campagnes, de contribution au dévelopment créatif, et en exécution de projets marketing afin d'atteindre les objectifs de l'unité d'affaires. Une expérience de collaboration interdisciplinaire dans un environnement dynamique est importante.

Qualifications: Diplôme universitaire ou attestation d'études collégiales; une connaissance pratique de l'anglais et du français est requise.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Scrum Master on a 2-month contract engagement in Mississauga, ON! In this role, you will be responsible for facilitating the Agile development process and ensuring that the Scrum framework is followed.

Note: This is a hybrid role, requiring 3 days in office.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Work closely with the development team and product owner to ensure that user stories are properly defined and that the team has a clear understanding of project goals and priorities.
- Organize and lead daily Scrum meetings, sprint reviews, and retrospectives, and help to identify and remove any obstacles that may be hindering the team's progress.

Skills & Experience You're Bringing
- Technical knowledge of EOM and BCOM.
- Detailed scope and dependencies knowledge of 2024 deployments to date and of change request 38 and 39 for peats 60838.
- Gigahub BBM: CR39 Stop sell BTC over BIS and CR 38 STC orders on customer profile with Voice lines + BIS on Dry loop.

FRENCH:
Responsable de faciliter le processus de développement Agile et de veiller à ce que le cadre Scrum soit suivi. Ils travaillent en étroite collaboration avec l'équipe de développement et le propriétaire du produit pour s'assurer que les histoires d'utilisateurs sont correctement définies et que l'équipe a une compréhension claire des objectifs et des priorités du projet. Ils organisent et dirigent également les réunions Scrum quotidiennes, les examens de sprint et les rétrospectives, et aident à identifier et à éliminer les obstacles qui pourraient entraver la progression de l'équipe.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Hiring a full-time Pharmacy Manager in Calgary, AB! This role will be responsible for the day-to-day operations in serving our communities and will provide customer service to both clients and health care providers.

Note: This role will work around 40-45 hours per week.

Perks You'll Enjoy
- Excellent compensation package & benefits
- Great culture and working environment

Main Responsibilities
- You will work full-time, 40-45 hours/week
- Ideally on rotation for one weekend per month
- Staff pharmacist will overlap shift, and will join a steady paced pharmacy that is very involved in the community.

Key Skills & Experience
- Bachelor of Science in Pharmacy
- Good communication skills and excellent customer and staff relations
- Ability to work quickly, multi-task and work well under pressure
- A high level of professionalism, energy and enthusiasm
- Strong computer skills and quick with documentation

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Conseiller, Santé mentale et bien-être au travail​​ on an 6-month contract engagement in Montreal, QC! In this role, you will be responsible for all employee relations including performance management and discipline.

Note: This is a hybrid role, requiring 3 days in office. Bilingualism (English/French) is required.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Provide support, guidance and resources to HR partners and Business Units, in addressing workplace mental health as well as complex cases.
- Develop training programs and support material to educate leaders and team members in addressing mental health in the workplace.
- Collaborate with key stakeholders, such as Benefits, Workplace Practices and Communication's teams, to operationalize, communicate and promote our programs and initiatives.
- Create awareness and engage team members through our three annual Mental Health campaigns.
- Management of HR system including reporting, attendance and time reporting.
- Provide on boarding training and facilitation.
- Involved with labour planning and management

Skills & Experience You're Bringing
- University Degree in Human Resources or other relevant discipline.
- 3+ years experience in Human Resources or other relevant function.
- Genuine interest in mental health.
- Strong ability to understand business priorities and people impacts.
- Excellent project management capabilities.
- Excellent oral and written communication skills.
- Advanced knowledge of PowerPoint and Excel to create impactful presentations.
- Experience in organizational or mental health strategies in the workplace is an asset.
- Bilingualism is mandatory - this person will be required to interact with French & English speaking stakeholders across Canada.
- Knowledge/education in Psychology (or equivalent) is preferred.
- Ability to handle highly confidential and sensitive information.

FRENCH:
Chargé de toutes des relations avec les employés, y compris en ce qui concerne la gestion du rendement et la discipline. Gère le système RH, y compris la production de rapports, l'assiduité et le relevé des heures. Offre de la formation et de l'aide aux nouveaux employés. Participe à la planification et à la gestion de la main-d'œuvre. Qualifications : diplôme universitaire et titre de conseiller en ressources humaines agréé; expérience avérée en tant que généraliste en RH; expérience dans la gestion de problèmes de relations complexes avec les employés; expérience en gestion des systèmes RH et de la technologie; et capacité de gérer des renseignements de nature délicate hautement confidentiels.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Development Team Leader (Data Storage Automation) on an 7-month contract engagement in Montreal, QC! In this role, you will work with technical staff to understand problems with software and develop specifications to resolve them.

Note: This is a hybrid role, with 3 days in-office preferred. Bilingualism (English/French) is preferred, but not mandatory.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Lead and mentor development teams responsible for creating storage-related applications, tools, or scripts.
- Collaborate with developers to ensure alignment between storage architecture and software development efforts.
- Foster a collaborative and innovative development environment.
- Maintain an develop the storage API Gateway ( in house product for Data Storage Automation )
- Utilize Python scripting for automation of storage-related tasks, configuration management, and system monitoring ( must have )
- Develop and maintain Python scripts for efficient data manipulation, migration, and integration with storage systems.
- Implement and manage CI/CD pipelines for storage-related applications and infrastructure.
- Collaborate with DevOps teams to automate the testing, deployment, and monitoring of storage solutions.
- Ensure the integration Participate as a high-level technical expert in design development, coding, testing, and debugging new software or significant enhancements to existing software.
- Assist in training less experienced technical staff.
- Work under the general direction of a senior system integrator, project manager or functional IT manager.

Skills & Experience You're Bringing
- BS Degree in Computer Science or Information Science.
- Strong experience in ONTAP API, Storage Grid API, Hitachi API for storage management.
- 10+ years in lead dev teams developing application for large enterprise, and in supporting in 50+PB storage footprint.
- 15+ years designing, coding, testing and delivering services and functions with production quality.
- 10+ years implementing good software development practices: continuous integration (CI), continuous deployment (CD), static code analysis, test automation (TDD), etc.
- Fundamental knowledge in Data storage technologies (block, file, object).
- Expert Knowledge of Python and in deployment as code.
- 10+ years of technical or operation experience in network or IT, and 10+ years of expert level experience in Storage Mainly Ontap, Storagegrid, Hitachi .
- Knowledge of Networking, VMWare, Openstack, K8S.
- Strong interpersonal, oral and written communication skills, with a good sense of humor.
- Team player who always put the interest of the team above all other priorities.
- Strong aptitude to recognize opportunities for improvement in day-to-day work and take appropriate actions.
- Excellent analytical, problem solving and decision making skills with a strong attention to detail.
- Strong time management skills and work ethic (highly motivated) to manage multiple projects/accountabilities.
- Capable of being almost entirely self-directed (i.e., requires very little management).
- Able to act as a lead or supervisor to others.
- Either makes decisions or acts to help management make decisions.
- Bilingualism (English/French) is preferred, but not mandatory.

FRENCH:
Au moins 8 ans d'expérience. Exécute des travaux de manière presque autonome (c.-à-d. nécessite très peu de supervision). Peut agir en tant que chef ou superviseur. Prend des décisions ou aide la direction à prendre des décisions. Sous une supervision générale, participe en tant qu'expert technique de haut niveau à la conception, au codage, aux essais et au débogage de nouveaux logiciels, ou à l'amélioration considérable de logiciels existants. Travaille avec le personnel technique pour comprendre les problèmes touchant les logiciels et développer les spécifications visant à les résoudre. Peut agir à titre de chef d'équipe dans le cadre de projets moins complexes. Aide à former le personnel technique moins expérimenté. Travaille sous la direction générale d'un premier intégrateur de systèmes, un directeur de projet ou d'un gestionnaire de TI.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring 6 Remote Customer Service Representatives on an 5-month contract engagement in Mississauga, ON! In this role, you will be responsible for responding to radio customer requests by phone or email in a prompt, accurate and professional manner.

Note: This is a remote role. Bilingualism (English/French) is an asset.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Handle any inquiries which require investigation or follow-up.
- Ensure requests and inquiries are transferred to the appropriate area.
- Develop and maintain good client relationships while ensuring information confidentiality.
- Use call-tracking systems to log all inquiries for documentation purposes.
- Perform data cleanup.
- Execute outbound calling initiatives.

Skills & Experience You're Bringing
- Previous customer service experience.
- Excellent communication skills.
- Self-governing and accountable, self-motivated.
- Detail oriented.
- Ability to adapt to change, in a competitive environment where priorities change frequently.
- Advanced skills in Microsoft Office (Word, Excel, PowerPoint, etc.).
- Fluent in English, both in written and verbal.
- Fluent in French, both in written and verbal would be an asset.
- As required to meet customer's needs, successful candidate must pass both company and OPP background checks.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Network Cloud Engineer IWR Support on an 12-month contract engagement in Mississauga, ON! In this role, you will be responsible for providing leadership and design initiatives for building network technology solutions.

Note: This is a hybrid role, requiring 3 days in office. Toronto and Montreal-based applicants will also be considered for this role.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Responsible for providing leadership and design initiatives for building network technology solutions.
- Develops architecture and integration to support medium to large-scale initiatives.
- Defines project scope, plans and deliverables including cost and timelines.

Skills & Experience You're Bringing
- Demonstrated experience providing network related architecture and planning.
- Ability to produce network solutions, both independently and collaboratively.
- Experience and/or training related to one or more Architecture & Service Delivery Frameworks (TOGAF, eTOM, ITIL, CoBiT, etc.).

FRENCH:
Chargé d'offrir du leadership et des initiatives de conception pour la création de solutions de technologie réseau. Développe l'architecture et l'intégration pour appuyer des initiatives à moyen et à grand déploiement. Définit la portée, les plans et les livrables des projets, y compris les coûts et les échéanciers. Qualifications : expérience avérée dans la livraison d'architecture et la planification réseau; capacité de produire des solutions réseau à titre indépendant et collaboratif; expérience ou formation liées à un ou plusieurs cadres d'architecture et de livraison (TOGAF, eTOM, ITIL, CoBiT, etc.)

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Project Manager on an 12-month contract engagement in Toronto, ON! In this role, you will be responsible for managing all aspects of the project management life cycle including project scoping, resource assignment, project plan development, project tracking, monitoring and reporting.

Note: This is a hybrid role, requiring 2-3 days in office.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Develop and maintain all project documentation (Project Plan, Issue and Action Logs, Risk Management, Communication Plan, Status Reports, ...etc.).
- Maintain the Project Management Office Library with lessons learned database, and apply lessons learned to all initiatives.
- Assist in the development and implementation of templates, procedures and processes as part of the continuous improvement process.

Skills & Experience You're Bringing
- Demonstrated experience in project management delivering project solutions.
- Experience in managing multiple projects at a time.
- Expert in using MS Suite including Microsoft Project.
- Knowledge of proven industry best practices and standards.
- Project Management designation an asset but not required.

FRENCH:
Chargé de gérer tous les aspects du cycle de vie du projet, y compris l'évaluation de la portée, l'affectation des ressources, le développement du plan de projet, le suivi du projet, la surveillance et la production de rapports. Développe et met à jour toute la documentation liée au projet (plan de projet, journal des problèmes et des mesures, gestion des risques, plan de communication, rapports d'état, etc.). Tient à jour la bibliothèque du Bureau de gestion des projets avec la base de données des leçons apprises, et applique les leçons apprises à toutes les initiatives. Aide au développement et à la mise en œuvre de modèles, de procédures et de processus dans le cadre du processus d'amélioration continue. Qualifications : expérience avérée en gestion de projet et en livraison de solutions; expérience en gestion de plusieurs projets simultanément; expertise de la suite Microsoft, y compris de Microsoft Project; connaissance des pratiques exemplaires reconnues et des normes de l'industrie; et certification en gestion de projet souhaitable, mais non obligatoire.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring 3 Bilingual Customer Service Reps on an 12-month contract engagement in Montreal, QC! In this role, you will be responsible for responding to customer requests in a prompt, accurate, and professional manner.

Note: Bilingualism (English/French) is mandatory for this role. This role is mainly remote, requiring 2 days in office per month.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Develop and maintain good client relationships while ensuring confidentiality.
- Work with both internal and external teams to ensure the customer's needs are met.
- Process customer requests through utilization of the CRM tool.
- Manage and update the inventory system.
- Complete service orders.
- Process invoices and complete billing.

Skills & Experience You're Bringing
- As required to meet customer's needs, successful candidate must pass company and OPP background checks as well as the one from the Sûreté du Québec to be able to work for this role.
- Have a minimum of 3 years' experience in customer service.
- Bilingualism in French/English is mandatory.
- Detail oriented.
- Able to prioritize and multi-task at a high level.
- Able to solve problems analytically.
- Ability to adapt to change, in a competitive environment where priorities change frequently.
- Self-motivated, self-governing, and accountable.
- Advanced skills in Microsoft Office (Word, Excel, PowerPoint, etc.).
- Basic accounting knowledge is an asset.

FRENCH:
Rôle et responsabilités:
• Responsable de répondre aux demandes des clients de manière rapide, précise et professionnelle
• Développer et entretenir de bonnes relations avec les clients tout en garantissant la confidentialité
• Travailler avec des équipes internes et externes pour s'assurer que les besoins du client sont satisfaits
• Traiter les demandes des clients grâce à l'utilisation de l'outil CRM
• Gérer et mettre à jour le système d'inventaire
• Créer des commandes de service complètes
• Traiter les factures et compléter la facturation

Compétences et habiletés essentielles:
• Comme requis, pour répondre aux besoins des clients, le candidat retenu devra passer avec succès, la vérification des antécédents effectuée par Bell, par la Police Provinciale de l'Ontario (OPP) ainsi que celle de la Sureté du Québec.
• Avoir au moins trois ans d'expérience en service à la clientèle
• Le bilinguisme français / anglais est obligatoire
• Avoir le souci du détail
• Capable de prioriser et d'effectuer plusieurs tâches à haut niveau
• Capable de résoudre les problèmes de manière analytique
• Capacité d'adaptation au changement, dans un environnement concurrentiel où les priorités changent fréquemment
• Auto-motivé, autonome et responsable
• Compétences avancées dans Microsoft Office (Word, Excel, PowerPoint, etc.)
• Connaissance des notions de base de comptabilité est un atout

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Spécialite Billetterie et Marketing experientiel​​ on an 12-month contract engagement in Montreal, QC! In this role, you will be responsible for assisting Project Manager(s) in coordinating, planning, communicating and executing the delivery of Experiential Marketing and Corporate ticketing project components.

Note: This is a hybrid role, requiring 3 days in office.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Preparation of communications, progress reporting and meeting agendas and minutes.
- Working with complex data in excel tables.
- Responsible for project scheduling, including action item tracking, financial updates and tracking, and filing and document management.

Skills & Experience You're Bringing
- Undergraduate Degree or Certificate.
- Demonstrated experience working in a professional environment support project management activities and event planning.
- Possess excellent Microsoft application skills (Excel, Word, and Project).

FRENCH:
Chargé d'aider le directeur de projet à coordonner, planifier, communiquer et exécuter la livraison de composantes clés des projets de marketing expérientiel et billetterie corporative. Prépare les communications, les rapports d'avancement, ainsi que l'ordre du jour et les comptes rendus de réunions. Gère les données complexes dans des tableaux Excel. Chargé de l'ordonnancement de projets, y compris le suivi des éléments d'action, les mises à jour et le suivi financiers, le classement et la gestion des documents. Qualifications : diplôme d'études universitaires de premier cycle ou certificat; expérience avérée dans un environnement professionnel à gérer des activités de gestion de projet et planification événementielle; excellente maîtrise des applications Microsoft (Excel, Word et Project).

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.