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Our client, one of Canada's leading companies, is hiring a Data Engineer, Intermediate on a 6-month contract engagement in Toronto, ON! In this role, you will be responsible for designing and implementing the infrastructure necessary to store, process, and analyze large sets of data.

Note: This role is offering the possibility of remote, with 1 day in the office per week (flexible).

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Responsible for designing and implementing the infrastructure necessary to store, process, and analyze large sets of data.
- They work with stakeholders to understand their business needs and develop scalable and reliable data architectures.
- They also ensure that the infrastructure is optimized for performance and efficiency.

Skills & Experience You're Bringing
- Data Engineering – ETL, Orchestration, Data Modeling
- Python and SQL experience
- Google Cloud Platform experience

FRENCH
Responsable de la conception et de la mise en œuvre de l'infrastructure nécessaire pour stocker, traiter et analyser de grands ensembles de données. Ils travaillent avec les parties prenantes pour comprendre leurs besoins commerciaux et développer des architectures de données évolutives et fiables. Ils veillent également à ce que l'infrastructure soit optimisée pour la performance et l'efficacité.

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Junior Web Developer on a 5-month contract engagement in Mississauga, ON! In this role, you will design, develop and maintain web applications hosted on the cloud. You will also triage and debug defects and issues with production-grade applications on the cloud, and implement UI/UX requirements using the necessary web development frameworks.

Note: This role is offering the possibility of remote, with 1 day in the office per week (usually Wednesdays).

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Design, Develop and maintain Web Applications hosted on the cloud
- Triage and debug defects and issues with production-grade applications on the cloud
- Implement UI/UX requirements using the necessary web development frameworks
- Implement appropriate authentication, front end and backend layers as required
- Work with product requirements team to evaluate and implement web application requirements
- Develop and maintain CI/CD pipelines for web applications
- Effectively document all the work performed
- Balance multiple initiatives and deliver rapidly with satisfactory quality

Experience & Skills You're Bringing
- Proven experience building production-grade systems on the cloud (Google Cloud Platform preferred)
- Experience building programs with Python
- Experience with application development frameworks such as NodeJS, Django etc.
- Experience with SQL and NoSQL based databases and data warehouses with experience in building applications that connect to and from these databases
- Thorough understanding of SDLC and software development best practices
- Strong programming skills with emphasis on Object oriented programming, modular programming, code organization and software engineering best practices
- Proven experience with Docker, Kubernetes and containerized applications
- Familiarity with git for version control
- Familiarity with LLM application development frameworks such as Langchain a big plus
- Strong teamwork skills
- Ability to ramp up fast and deliver quick results
- Good listening and communication skills

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a ML Cloud Data Engineer on a 5-month contract engagement in Mississauga, ON! In this role, you will develop batch and streaming pipelines for generating scores from ML models on the cloud, deploy ML models on the cloud, and adhere to standards and best practices for developing and deploying ML pipelines on the cloud.

Note: This role is offering the possibility of remote, with 1 day in the office per week (usually Wednesdays).

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Develop batch and streaming pipelines for generating scores from ML models on the cloud
- Deploy ML models on the cloud
- Adhere to standards and best practices for developing and deploying ML pipelines on the cloud
- Contribute to pipeline and architecture standardization initiatives
- Participate in development of ML Applications on the Cloud
- Review code provided by data scientists and refactor it for production systems
- Collaborate with data scientists during model development, testing, deployment
- Participate where needed in the ML lifecycle
- Participate in ad-hoc tasks as needed by the ML Engineering or Operations teams
- Effectively document all the work performed
- Balance multiple initiatives and deliver rapidly with satisfactory quality

Experience & Skills You're Bringing
- 2+ years of proven experience building production-grade systems on the cloud (Google Cloud Platform preferred)
- 3+ years of proven experience building pipelines and applications using Python
- Strong SQL skills (experience with Google Cloud BigQuery strongly preferred)
- Thorough understanding of the ML lifecycle, SDLC and software development best practices
- Experience developing and/or deploying models in various frameworks (scikit-learn, xgboost, tensorflow, pytorch etc.)
- Strong programming skills with emphasis on Object oriented programming, modular programming, code organization and software engineering best practices
- 1+ years of proven experience with Docker and containerized applications
- Familiarity with git for version control
- Experience with Apache Airflow/Google Cloud Composer
- Experience with Apache Beam/Google Cloud Dataflow
- Familiarity with NLP models a strong plus
- Familiarity with LLMs a strong plus
- Experience with Java a strong plus
- Strong teamwork skills
- Ability to ramp up fast and deliver quick results
- Good listening and communication skills

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a ML DevOps Automation Engineer on a 5-month contract engagement in Mississauga, ON! In this role, you will develop and maintain CI/CD pipelines for Machine Learning and Data Engineering applications and monitor and production workloads on-premises and on the cloud.

Note: This role is offering the possibility of remote, with 1 day in the office per week (usually Wednesdays).

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Develop and maintain CI/CD pipelines for Machine Learning and Data Engineering applications
- Monitor and production workloads on-premises and on the cloud
- Triage and debug application and pipeline failures
- Provision and maintain infrastructure for the entire ML lifecycle including notebooks for development, infrastructure for containerized applications, databases and other necessary infrastructure
- Provide and manage accesses for various technical team members on cloud infrastructure, while following security and governance best practices
- Fulfil ad-hoc infrastructure and maintenance requests as needed
- Effectively document all the work performed
- Balance multiple initiatives and deliver rapidly with satisfactory quality

Skills & Experience You're Bringing
- Proven experience provisioning and maintaining production-grade systems on the cloud (Google Cloud Platform preferred)
- Proven experience with admin-related activities such as IAM, security and governance implementation
- Strong CI/CD skills
- Experience with CI/CD and Infrastructure as code tools such as Git, Jenkins and Terraform. Experience with Google Cloud Build a plus
- Thorough understanding of SDLC and software development best practices
- Proven experience with Docker, Kubernetes and containerized applications
- Familiarity with git for version control
- Interest and familiarity in Machine Learning systems and applications
- Strong teamwork skills
- Ability to ramp up fast and deliver quick results
- Good listening and communication skills

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Product Owner, Speech Analytics on a 5-month contract engagement in Mississauga, ON! This role will deliver full lifecycle support of Data Engineering, Data Science and ML Eng projects or products. You will also lead use case discovery with business partners and coordinating into a concise roadmap and WBS to be executed on with business and technical teams. Note: This role follows the hybrid work model (3 days in the office per week).

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Full lifecycle support of Data Engineering, Data Science and ML Eng projects or products
- Leading use case discovery with business partners and coordinating into a concise roadmap and WBS to be executed on with business and technical teams
- Leading agile meetings such as backlog refinements, sprint retrospectives, sprint reviews
- Performing analysis on benefits and KPIs to gauge project/program opportunities and performance
- Communicating and prioritizing with partner teams on ideation, task status, value add, feedback and providing technical updates to a non-technical audience

Experience & Skills You're Bringing
- Fantastic communication & organization skills
- Technical experience

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Project Manager, Cloud Security Controls on a 12-month contract engagement in Montreal, QC! In this role, you will be responsible for managing all aspects of the project management life cycle including project scoping, resource assignment, project plan development, project tracking, monitoring and reporting.

Note: This role follows the hybrid work model (3 days in the office per week). Bilingualism (English/French) is an asset.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Responsible for managing all aspects of the project management life cycle including project scoping, resource assignment, project plan development, project tracking, monitoring and reporting.
- Support and track the delivery of a variety of cyber security initiatives: Integrate, update, refine information on processes from multiple sources, gather critical information from meetings with various stakeholders and produce reports to drive completion of work.
- Track various projects and controls implementation by regrouping architects and technical resources, document clear definition of done, enhance processes/RACI.
- Document, review, update and standardize use cases, processes, process flow diagrams and RACI charts for security controls implementation.
- Work with stakeholders to ensure all security policies and procedures are implemented.
- Effectively communicate, document, manage and track status, and update project teams.
- Manage the day to day operational aspects of the projects and scope including project logs, issues and action items.

Skills & Experience You're Bringing
- Strong project coordination skills, driven by results and outcomes.
- Overall understanding of cyber security and methodologies, including standards, risk and compliance.
- Understanding and experience with networking / IT terminology and products.
- 5+ years of experience as a project manager/coordinator
- Exceptional analytical and conceptual thinking skills.
- Strong time management skills with a sense of urgency to ensure deadlines are met; you know how to prioritize and reprioritize quickly.
- Good team player, self-confident, motivated, and independent.

Other Assets
- Bilingual (French / English)
- Technical knowledge of security different technologies such as public/private/hybrid cloud, Container, Virtualization, mobile and wireless network.

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Junior Marketing Consultant on a 12-month contract engagement in Mississauga, ON! In this role, you will be responsible for the management of marketing material to include products, brochures, newsletters, online media, and campaigns. You will also manage all communication plans and assist with marketing portfolios.

Note: This role follows the hybrid work model (3 days in the office per week). Bilingualism (English/French) is a requirement.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Responsible for the management of marketing material to include products, brochures, newsletters, online media, and campaigns.
- Manage all communication plans and assist with marketing portfolios.
- Provide content to update marketing materials.
- Drive new initiatives to meet and increase operational targets.

Experience & Skills You're Bringing
- University degree or Certificate
- Demonstrated marketing experience, developing marketing materials, developing marketing plans, providing creative input, and executing marketing projects.
- An excellent writer, proof-reader, and editor with exceptional attention to detail.
- Fluent in oral and written English and French.

FRENCH

Chargé de la gestion du matériel de marketing, y compris les produits, les brochures, les bulletins, les médias en ligne et les campagnes. Gère tous les plans de communication et contribue aux activités de marketing. Fournit du contenu pour mettre à jour le matériel de marketing. Favorise de nouvelles initiatives visant à atteindre et à dépasser les objectifs opérationnels.

Qualifications : diplôme universitaire ou certificat; expérience éprouvée en marketing, plus particulièrement dans le développement de plans de marketing, la participation au processus créatif et l'exécution de projets marketing. Rédaction, écriture et lecture d'épreuves avec un souci exceptionnel du détail. Maîtrise du français et de l'anglais à l'oral et à l'écrit.

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Jira Administrator on a 12-month contract engagement in Verdun, QC! This role will be responsible for designing and developing software solutions to meet specific business needs. You will also work closely with stakeholders to identify requirements and develop specifications, and use your expertise to create high-quality software that meets those requirements.

Note: This role follows the hybrid work model (3 days in the office per week).

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Responsible for designing and developing software solutions to meet specific business needs.
- They work closely with stakeholders to identify requirements and develop specifications, and they use their expertise to create high-quality software that meets those requirements.
-They also work with developers to ensure that the software is properly implemented and that any bugs or issues are resolved.

Experience & Skills You're Bringing
- Proven proficiency in JQL/JIRA
- Strong organizational and communication skills

FRENCH
Responsable de concevoir et de développer des solutions logicielles répondant à des besoins commerciaux spécifiques. Ils travaillent en étroite collaboration avec les parties prenantes pour identifier les exigences et développer des spécifications, et ils utilisent leur expertise pour créer des logiciels de haute qualité qui répondent à ces exigences. Ils travaillent également avec les développeurs pour s'assurer que le logiciel est correctement implémenté et que les bogues ou les problèmes sont résolus.

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Intermediate Test Analyst on a 5-month contract engagement in Verdun, QC! This role will draft test plans and cases for ServiceNow projects, and conduct test cases and carry out manual activities according to project requirements. Bilingualism (English/French) is considered a bonus/nice to have for this role.

Note: This role follows the hybrid work model (3 days in the office per week).

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Draft test plans and cases for ServiceNow projects.
- Conduct test cases and carry out manual activities according to project requirements.
- Document test procedures and help draft test plans and cases based on technical and functional specifications.
- Draft quality assurance reports when various testing stages have been completed Follow up on bugs.
- Recommend and implement changes to improve efficiency of quality assurance processes.

Skills & Experience We'd Love To See
- Proven ServiceNow Knowledge
- Analytical skills/critical thinking
- Adaptability & problem solving skills

FRENCH

Effectuer la rédaction des plans et des cas de tests pour des projets ServiceNow. Exécuter les cas de tests et effectuer l'exécution manuelle selon les exigences du projet. Documenter les procédures des tests et participer à la rédaction des plans et des cas de test à partir des spécifications techniques et fonctionnelles. Rédiger les rapports d'assurance qualité lorsque les différentes phases de test sont effectuées. Assurer le suivi des anomalies. Recommander et mettre en œuvre des changements permettant d'améliorer l'efficacité des processus d'assurance qualité.

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Senior Full Stack .NET Developer on a 12-month contract engagement in Montreal, QC! This role will gather and review business specification, and translate into functional design for front-end application solution. You will also work closely with stakeholders to design and develop Web application (forms) interface, scorecards, dashboards and interface in between (API).

Note: This role follows the hybrid work model (3 days in the office per week), and bilingualism (English/French) is required.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Gather and review business specification and translate into functional design for front-end application solution
- Work closely with stakeholders to design and develop Web application (forms) interface, scorecards, dashboards and interface in between (API)
- Leverage application team common libraries, coding standards and apply industry best practice
- Deploy application in IIS environment/Container, understand and follow corporate implementation processes and security rules
- Analyze and optimize code for optimal resources usage
- Provide estimate, work breakdown structure (WBS) and progress status
- Create and conduct scenarios for functional and integration unit testing in different environment
- User guides creation, post deployment application support, fix and enhancement
- Participate to application support duty tour
- Identify application issues, solutions and fixes

Skills & Experience You're Bringing
- At least 5 years strong experience in ASP.NET and/or .NET Core
- Strong experience with C#, VB.NET, Ajax, Javascript, CSS, Bootstrap and JQuery
- Experience with SQL queries
- Experience with version control repository (Team Foundation or Git)
- Communication skills, team collaboration, documented and well organized
- College/Bachelor degree in computer science, engineering, or equivalent related project experience.
- Bilingual (French and English)

Bonus Skills
- Experience with Python programming
- Knowledge of BI (Business Intelligence) OLAP environment and application OLTP
- Experience with MDX / OLAP Cube queries
- Experience with DevOps practice

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Product Owner, Cloud Marketplace on a 12-month contract engagement in Montreal, QC! The mandate of our client's team is to build a self-service platform to provide on-demand cloud infrastructure to all our internal customers, leveraging available microservices and various API products.

Note: This role follows the hybrid work model (3 days in the office per week), and bilingualism (English/French) is required.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Understand, support and drive the vision of the product
- Assess business value, prioritize features and build and present product roadmap (3 years) to the team and to stakeholders
- Break down the high-level features and marketing requirements into more detailed features, epics and user stories
- Be accountable to deliver the yearly plan on time, keeping the working team on the loop and working at a sustainable place
- Create and manage the product backlog, representing the voice of the customer throughout the software development lifecycle.
- Drive best in class solution and ensure cost efficiency
- Drive the NYP/LRP budget planning and ensure CAPEX/OPEX budgets on target (for HW & SW)
- Connect with stakeholders at the right time and regularly to gather requirements
- Influence architecture (keeping in mind best practices, cloud native principles, snowflake avoidance, available products, using/updating standards)
- Translate work into our processes, according to network 3.0/agile values (customer first, deliver smaller increment of value)
- Ensure alignment with the other POs within NTS Cloud

Critical Competencies:
- Two years or more of experience as a Product Owner or a Business Analyst
- Ability to prioritise competing items and deliverables from various stakeholders
- Ability to translate organizational vision into a platform vision
- Experience with cloud native products
- Team player who can define, establish and communicate their long term vision, who is adaptable to uncertainty and changing needs
- Thorough understanding of cloud industry trends, regulations, market trends and competition.
- Working knowledge of the development flow and technologies involved in the delivery of products and features
- Someone enthusiastic who can quickly learn and adapt to new technologies, with a strong aptitude for innovation
- Leader with strong interpersonal, oral and written communication skills – able to translate technical wording into business language
- Someone who can slice and dice a business/system problem into an easy modular and maintainable solution with your team
- Organizational and analytical skills

Additional Competencies:
- Experience in working with a decentralized and/or non-collocated team
- Experience working in web development (Python, Vue.JS, Java)
- Experience working with a Cloud Management platform (ServiceNow, Vwmare, SNOW, etc.)
- Experience working with virtualization and container platforms (Vmware, Openstack, Openshift)
- Experience with AWS and GCP
- Product owner certification
- Experience with Jira & Confluence
- French/English bilingual

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a ServiceNow HR Business Analyst (BA) on a 5-month contract engagement in Verdun, QC! In this role, you will serve as a bridge between our client's business users and ServiceNow HRSD technology teams to define and manage requirements. Note: This role follows the hybrid work model (3 days in the office per week), and bilingualism (English/French) is an asset.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Serve as a bridge between business users and ServiceNow HRSD technology teams to define and manage requirements.
- Translate business requirements to functional ServiceNow design.
- Prepare and document Functional and Technical Design specifications according to client standards and methodologies.
- Eliciting, analyzing, documenting and validating business requirements, process flows, identifying system and process solution components, and producing functional specifications.

Skills & Experience You're Bringing
- Demonstrated business systems analysis experience
- ServiceNow Technology background
- Undergraduate degree and CBAP designation

FRENCH

Assure le lien entre les utilisateurs d'affaires et les équipes technologiques ServiceNow HRSDpour déterminer et gérer les exigences. Traduit les exigences d'affaires en conception fonctionnelle ServiceNow. Prépare et documente les spécifications fonctionnelles et techniques conformément aux normes et aux méthodologies du client. Principales responsabilités : extraction, analyse, documentation et validation des exigences d'affaires et des processus, identification des composantes des solutions et des processus, et production des spécifications fonctionnelles. Qualifications : expérience avérée en analyse de systèmes d'affaires; connaissance des technologies ServiceNow; diplôme universitaire de premier cycle; et titre de CBAP.

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a HRIS Support Systems Analyst on a 12-month contract engagement in Mississauga, ON! Reporting to the Senior Manager – Digital HR, you will be responsible for managing the team product backlog, gather business requirements from stakeholders, drive improvement, address root cause of recurring problems through our HRIS. You will be hands on collaborating, supporting the systems and processes that are critical to our people.

Note: This role follows the hybrid work model (3 days in the office per week), and bilingualism (English/French) is an asset.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Take part in journey mapping with stakeholders
- Translate business requirements into technical requirements
- Create POC designs in staging environments
- Manage vendors related to our HRIS
- Support the team by removing roadblocks and maintain flow
- Be an active change agent to increase velocity of the team
- Submit and manage the vendor ticket queue
- Monitor and manage system events
- Perform standard changes on HRIS using standard change management practices

Skills & Experience You're Bringing
- Manage roadmap and product backlog
- User journey mapping
- Understand the employee journey and events within a complex enterprise environment
- Troubleshooting user and system issues to uphold service level agreements
- Someone who knows how to problem solve with little guidance on SaaS tools within secure and segmented environments
- Ability to work under pressure, manage incoming requests, prioritize and resolve problems simultaneously

Preferred Competencies
- Bachelor's degree in HRIS, IT or related field of study
- Working knowledge of SuccessFactors HCM modules (BizX, Recruitment, JAM)
- Working knowledge in data analysis and data manipulation with large datasets
- Working knowledge of network, integration and cloud systems
- Bilingualism is an asset (English and French)

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a HRIS Support Analyst on a 12-month contract engagement in Mississauga, ON! Reporting to the Senior Manager – Digital HR, you will be responsible for ensuring the highest user satisfaction for our client, and understanding their ecosystem, driving improvement to existing processes, and addressing root cause of recurring problems. You will be hands on collaborating, supporting the systems and processes that are critical to our client's people.

Note: This role follows the hybrid work model (3 days in the office per week), and bilingualism (English/French) is preferred.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Day-to-day user support and triaging of tickets
- Manage user life-cycle management for our HRIS
- Provide service management related reports
- Submit and manage the vendor ticket queue
- Monitor and manage system events
- Perform standard changes on HRIS using standard change management practices

Experience & Skills You're Bringing
- Understand the employee journey and events within a complex enterprise environment
- Troubleshooting user and system issues to uphold service level agreements
- Someone who knows how to problem solve with little guidance on SaaS tools within secure and segmented environments
- Ability to work under pressure, manage incoming requests, prioritize and resolve problems simultaneously

Preferred Competencies
- Bachelor's degree in HRIS, IT or related field of study
- Working knowledge of SuccessFactors HCM modules (BizX, Recruitment, JAM)
- Working knowledge in data analysis and data manipulation with large datasets
- Working knowledge of network, integration and cloud systems
- Bilingualism is an asset (English and French)

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring multiple Mobile Device Testers on a 12-month contract engagement in Mississauga, ON! In this role, you will evaluate, test and qualify our client's vendor's NG PTT features and downloadable clients to meet aggressive timelines. You will also troubleshoot, log, document, track and assist the vendor to resolve technical issues encountered during the NG-PTT Server platform qualification/validation process.

Note: This role follows the hybrid work model (3 days in the office per week), and bilingualism (English/French) is preferred.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Evaluate, test and qualify our client's vendor's NG PTT features and downloadable clients to meet aggressive timelines.
- Troubleshoot, log, document, track and assist the vendor to resolve technical issues encountered during the NG-PTT Server platform qualification/validation process.
- Provide support to other members of our client's NG-PTT team (network, products, IT, marketing etc.) on ongoing PTT service issues and project activity.
- Collaborate and proactively provide support to the platform, client and OEM vendors on various project and issue investigations.
- Support night maintenance windows from the Mississauga office and/or Scarborough Data Center.
- Perform Device certification MCPTT device testing.
- Think out of the box and beyond the traditional test cases to anticipate end-user experiences/situations.

Experience & Skills You're Bringing
- B. Eng. /B. A. Sc. or Eng. Technology diploma or equivalent B.Sc. (Math, Comp Sci. etc.)
- Knowledge of Wireless Telecom and a basic understanding of access technologies.
- Experience with network capture and analysis tools (e.g. Wireshark).
- Knowledge of the OSI model and networking concepts
- Knowledge of IP Networking and Troubleshooting (Wireshark, routing / IPv4 & IPv6, load balancers, DNS, etc.)
- Ability to focus on multiple tasks concurrently and a strong commitment to execution.
- Strong command of the English language – both written and oral.
- Aptitude for quickly learning different vendor technologies and tools.
- Valid driver's license.
- Bilingualism (English/French) would be an asset

Bonus Skills & Qualifications
- Familiar with these technologies: Push to Talk (OMA-PoC standard or equivalent), LTE/HSPA+, SIP signaling, IMS, SMS, Wi-Fi, OMA-DM/CP, FOTA, etc.
- TIP Networking (routing / IPv4 & IPv6 etc.)
- Linux OS
- Familiar with mobile operating systems (Android, iOS)

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Support Agent, Service Desk on a 6-month contract engagement in Montreal, QC! In this role, you will be responsible for responding to customer requests in a prompt, accurate, and professional manner and developing and maintaining good client relationships while ensuring confidentiality.

Note: This role follows the hybrid work model (3 days in the office per week), and bilingualism (English/French) is preferred.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Responsible for responding to customer requests in a prompt, accurate, and professional manner
- Develop and maintain good client relationships while ensuring confidentiality
- Work with both internal and external teams to ensure the customer's needs are met
- Process customer requests through utilization of the CRM tool
- Manage and update the inventory system
- Complete service orders
- Process invoices and complete billing

Experience & Skills You're Bringing
- As required to meet customer's needs, successful candidate must pass the client's, OPP background checks as well as the one from the Sûreté du Québec.
- Have a minimum of 3 years' experience in customer service
- Bilingualism in French/English is mandatory
- Detail oriented
- Able to prioritize and multi-task at a high level
- Able to solve problems analytically
- Ability to adapt to change, in a competitive environment where priorities change frequently
- Self-motivated, self-governing, and accountable
- Advanced skills in Microsoft Office (Word, Excel, PowerPoint, etc.)
- Basic accounting knowledge is an asset

FRENCH

Rôle et responsabilités:
- Responsable de répondre aux demandes des clients de manière rapide, précise et professionnelle
- Développer et entretenir de bonnes relations avec les clients tout en garantissant la confidentialité
- Travailler avec des équipes internes et externes pour s'assurer que les besoins du client sont satisfaits
- Traiter les demandes des clients grâce à l'utilisation de l'outil CRM
- Gérer et mettre à jour le système d'inventaire
- Créer des commandes de service complètes
- Traiter les factures et compléter la facturation

Compétences et habiletés essentielles:
- Comme requis, pour répondre aux besoins des clients, le candidat retenu devra passer avec succès, la vérification des antécédents effectuée par la Police Provinciale de l'Ontario (OPP) ainsi que celle de la Sureté du Québec.
- Avoir au moins trois ans d'expérience en service à la clientèle
- Le bilinguisme français / anglais est obligatoire
- Avoir le souci du détail
- Capable de prioriser et d'effectuer plusieurs tâches à haut niveau
- Capable de résoudre les problèmes de manière analytique
- Capacité d'adaptation au changement, dans un environnement concurrentiel où les priorités changent fréquemment
- Auto-motivé, autonome et responsable
- Compétences avancées dans Microsoft Office (Word, Excel, PowerPoint, etc.)
- Connaissance des notions de base de comptabilité est un atout

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Project Coordinator on a 12-month contract engagement in Mississauga, ON! In this role, you will be responsible for assisting Project Manager(s) in coordinating, planning, communicating and executing the delivery of core project components. Note: This role follows the hybrid work model (3 days in the office per week).

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Responsible for assisting Project Manager(s) in coordinating, planning, communicating and executing the delivery of core project components.
-Preparation of communications, progress reporting and meeting agendas and minutes.
- Working with complex data in excel tables.
- Responsible for project scheduling, including action item tracking, financial updates and tracking, and filing and document management.

Skills & Experience You're Bringing
- Undergraduate Degree or Certificate
- Demonstrated experience working in a professional environment support project management activities
- Possess excellent Microsoft application skills (Excel, Word, and Project)

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Customer Service Representative on a 6-month contract engagement in Mississauga, ON! In this role, you will be responsible for responding to customer requests in a prompt, accurate and professional manner. You will also handle any inquiries which require investigation or follow-up. Note: This role is remote, with occasional office days required.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Responsible for responding to customer requests in a prompt, accurate and professional manner.
- Handle any inquiries which require investigation or follow-up.
- Ensure requests and inquiries are transferred to the appropriate area.
- Develop and maintain good client relationships while ensuring confidentiality.
- Use call tracking systems to log all inquiries for documentation purposes.

Skills & Experience You're Bringing
- Previous customer service experience
- Excellent communication skills
- Ability to handle tasks in a professional manner.

FRENCH
Chargé de répondre aux requêtes des clients de manière rapide, précise et professionnelle. Gère toute requête qui nécessite une recherche ou un suivi. S'assure que les demandes et les requêtes sont confiées au service approprié. Établit et entretient de solides relations avec la clientèle tout en assurant la confidentialité des renseignements. Utilise des systèmes de suivi des appels pour consigner toutes les demandes. Qualifications : expérience en service à la clientèle; excellentes aptitudes à la communication; capacité de gérer les tâches de manière professionnelle.

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Bilingual Customer Service Representative on a 6-month contract engagement in Mississauga, ON! In this role, you will be responsible for responding to customer requests in a prompt, accurate and professional manner. You will also handle any inquiries which require investigation or follow-up.

Note: This role is remote, with occasional office days required, and bilingualism (English/French) is required.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Responsible for responding to customer requests in a prompt, accurate and professional manner.
- Handle any inquiries which require investigation or follow-up.
- Ensure requests and inquiries are transferred to the appropriate area.
- Develop and maintain good client relationships while ensuring confidentiality.
- Use call tracking systems to log all inquiries for documentation purposes.

Skills & Experience You're Bringing
- Previous customer service experience
- Excellent communication skills
- Ability to handle tasks in a professional manner
- Bilingual - Fluent in English and French.

FRENCH

Chargé de répondre aux requêtes des clients de manière rapide, précise et professionnelle. Gère toute requête qui nécessite une recherche ou un suivi. S'assure que les demandes et les requêtes sont confiées au service approprié. Établit et entretient de solides relations avec la clientèle tout en assurant la confidentialité des renseignements. Utilise des systèmes de suivi des appels pour consigner toutes les demandes. Qualifications : expérience en service à la clientèle; excellentes aptitudes à la communication; capacité de gérer les tâches de manière professionnelle; bilinguisme (français et anglais).

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Channel Marketing Analyst on a 12-month contract engagement in Mississauga, ON! In this role, you will build, monitor, analyze past marketing and sales results/reports/team dashboard, making recommendations to maximize ROI. You will also provide visibility into marketing results, measuring tactical effectiveness. Note: This role follows the hybrid work model (3 days in the office per week).

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
Data & Market Analytics
- Build, monitor, analyze past marketing and sales results/reports/team dashboard, making recommendations to maximize ROI
- Provide visibility into marketing results, measuring tactical effectiveness
- Ensure KPIs are tracked and trending according to plan and where required, recommend corrective actions to achieve targets
- Knowledgeable on all offers, pricing, competitive landscape, programs & campaigns Stay current with industry and marketing trends
- Post mortem development and analysis
- Project/Program Execution & Cross-Functional Leadership
- Comfortable with developing strategy decks
- Provide support on projects and execution of marketing initiatives into sales channel
- Partner with business units and sales channels to build marketing plans that drive traffic, brand awareness, operational efficiency
- Partner with XF teams to track, monitor, execute marketing initiatives/projects, ensuring consistency to messaging across all marketing tactics
- Take an active role in finding process improvements to drive increased efficiency in the marketing and channel business units

Skills & Experience You're Bringing
- 2~3 years experiences in progressive marketing & sales positions, channel experience is an asset
- Proficient in Microsoft tools specifically MicroStrategy, Excel, PowerPoint, Tableau preferred.
- Strong business and marketing acumen and can analyze information and create reports/presentations to solve problems and convey solid recommendations
- Detail oriented collaborator that can work cross-functionally with market insight teams, product, pricing, and channel
- Meet aggressive due dates on project implementation

Other Requirements
- University degree or College diploma in Marketing or related field
- Bilingualism is an asset (English and French)
- 1-2 years of experience in a marketing role (Telco is a huge plus)

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.