Search Our Jobs

Our client, one of Canada's leading pharmacy brands, is hiring a Staff Pharmacist in Gander, NF on a 12-month contract engagement! This role will be responsible for the day-to-day operations in serving our communities and provide customer service to both clients and health care providers. Note: This position will work 40-45 hours per week, from 9am-6pm Monday to Friday.

Perks You'll Enjoy
- Great culture & supportive team environment
- Competitive package and benefits

Main Responsibilities
- Supporting the Pharmacy Manager in serving the community
- Compounding and dispensing prescribed pharmaceuticals
- Regularly providing excellent customer service to both clients and healthcare providers
- Ideally on rotation for one weekend per month
- Staff pharmacist will overlap shift, working in a steady paced pharmacy that is very involved in the community

Required Qualifications
- Bachelor of Science in Pharmacy
- Good communication skills and excellent customer and staff relations
- Ability to work quickly, multi-task and work well under pressure
- A high level of professionalism, energy and enthusiasm
- Strong computer skills and quick with documentation
- Proficient knowledge of Kroll software

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Hiring a full-time Pharmacy Manager in Hythe, AB! This role will be responsible for the day-to-day operations in serving our communities and provide customer service to both clients and health care providers. Note: This role will work 40-45 hours per week.

Perks You'll Enjoy
- Excellent compensation package & benefits
- Great culture and working environment

Main Responsibilities
- You will work full-time, 40-45 hours/week
- Ideally on rotation for one weekend per month
- Staff pharmacist will overlap shift, and join a steady paced pharmacy that is very involved in the community.

Key Skills & Experience
- Bachelor of Science in Pharmacy
- Good communication skills and excellent customer and staff relations
- Ability to work quickly, multi-task and work well under pressure
- A high level of professionalism, energy and enthusiasm
- Strong computer skills and quick with documentation

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading pharmacy brands, is hiring a full-time Staff Pharmacist in the Timmins area, ON! This role will be responsible for the day-to-day operations in serving our communities and provide customer service to both clients and health care providers. Note: This position will work 40-45 hours per week, ideally on rotation for one weekend per month.

Perks You'll Enjoy
- Great culture & supportive team environment
- Competitive package and benefits

Main Responsibilities
- Supporting the Pharmacy Manager in serving the community
- Compounding and dispensing prescribed pharmaceuticals
- Regularly providing excellent customer service to both clients and healthcare providers
- Ideally on rotation for one weekend per month
- Staff pharmacist will overlap shift, working in a steady paced pharmacy that is very involved in the community

Required Qualifications
- Bachelor of Science in Pharmacy
- Good communication skills and excellent customer and staff relations
- Ability to work quickly, multi-task and work well under pressure
- A high level of professionalism, energy and enthusiasm
- Strong computer skills and quick with documentation

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Senior IT Change & Configuration Manager on a 12-month contract engagement in Toronto, ON! In this role, you will support our client with the overall objective and authority to ensure daily end-to-end delivery of services in adherence with the change & configuration management plan. This role will be dedicated to a large customer account.

You will also be leading projects & initiatives cross-functionally with business, technical, and operational teams to ensure continuous alignment and champion B2B customer experiences.

Note: This role is hybrid with the potential for remote work, and being offered in Toronto, ON, and Montreal, QC. Bilingualism (English/French) is an asset for any roles in Quebec.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Support the change & configuration management team in the establishment, governance and continuous improvement of the change & configuration management system (CMS). This includes the following E2E responsibilities: Identification, Control, status accounting, verification, audits, training & reporting.
- Identification – This involves identifying and documenting all the components of a product or system as well as all of their correlations
- Configuration Control Board (CCB) – This involves establishing and maintaining change management processes over configuration changes made to the configuration of a product or system.This includes Reviewing and approving significant IT infrastructure changes to ensure impacts to configuration management data are properly addressed.
- Status Accounting – This involves tracking and reporting the status of the configuration of a product or system; including version control, approval status and status of implementation.
- Verification – Lead and collaborate with IT & Process owners, and process stakeholders to gather and analyze needs, translating these needs into requirements; maintain up to date knowledge of industry best practice standard..
- Compliancy / Adherence Audits – Facilitate and perform CMDB audits to ensure data completeness, correctness and quality; enable process adherence through reporting and dashboards.
- Planning – Managing the day-to-day activities of the process, including establishing priorities and work assignments; Tracking compliance to policies and procedures and resolving or escalating any compliance issues.
- Training – Coaching of change & configuration management processes, tools, and procedures to ensure that they are equipped to effectively participate in the practice.
- Reporting – Develop reports for management on KPIs to improve the process effectiveness, efficiency, and data accuracy.

Experience & Skills You're Bringing
- Bachelor's Degree or Diploma in Computer Science, Information Systems, data analytics, Business Management or related field along with 3+ years of relevant experience.
- Experience working in large IT environments, understanding key computer components such as devices, switches, routers etc.
- Understanding of ITIL CMDB and change management framework and implementation
- Excel and SQL knowledge for scripting and reporting
- Ability to lead and collaborate effectively towards cross-functional teams

Great to have
- Experience in implementing Change & Configuration Management Framework
- ITIL v4 Foundations Certified
- Strong Confluence / Jira knowledge
- Experience in automation projects
- Knowledge in API
- Experience in a coding environment
- Tableau and Microstrategy knowledge
- Bilingualism is an asset (English and French); adequate knowledge of French

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Store Network Support on a 12-month contract engagement in Mississauga, ON! In this role, you will be responsible for supporting our client's store. You will work with different service providers to ensure service availability, and act as a front line support will be involved in the management of store support.

Note: In this role, you will be on rotation on call and work hours are Monday to Friday, 37.5 hours per week. Bilingualism (English/French) is an asset for this role.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Be on call and support retails stores in all time zones across Canada
- Support Internet connectivity on behalf of retail stores
o Remotely support the store by troubleshooting with the store employees who are non-technical
o Work with ISPs to resolve internet connectivity issues with remote locations
o Book and manage service calls with the ISP and communicate with the store
- Maintain the retail network by proactively monitoring network health and responding to issues and outages
- Manage security of the network by monitoring ports and devices. Removing and granting access to devices as required.
- Monitor interface bandwidth usage and apply traffic shaping as needed, and if required, call the ISP to troubleshoot bandwidth issues
- Respond to user generated trouble tickets for issues such as "unable to connect to network", "page cannot be displayed" and "the network is slow"

Experience & Skills You're Bringing
- Must have excellent communication skills
- Blingual French English preferred
- Must be comfortable cold calling ISPs and Stores, with a friendly attitude
- Understand and troubleshoot Wan connections, PPPoE, DHCP and static IP services
- Must have good understanding of IPv4
- Must have experience with Internet facing firewalls, Fortigate firewalls is a plus
- Understand various VPN technologies
- Be familiar with Layer 2 switching, understand vlans
- Have an understanding of network security, 802.1x and MAC control
- Basic understanding of BGP and other routing protocols
- Basic understanding of traffic shaping and bandwidth management
- Understand Wifi and how devices connect to wifi.

Other Qualifications
- Minimum 3 year working knowledge IP (WAN/LAN) infrastructures
- Basic knowledge of the OSI model, TCP/IP protocol stack, network protocols such as DNS, DHCP, FTP, HTTP, HTTPS, VOIP, etc
- Minimum of 3 years working as a Front line network support

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Bilingual Talent Management Consultant on a 12-month contract engagement in Montreal, QC! In this role, you will be responsible for developing and implementing corporate-wide Human Resources processes and initiatives that drive effectiveness and business impact.

The Consultant, Talent Management is passionate about talent development and employee experience (onboarding). To be successful in this role you will need to have strong collaboration skills and be comfortable in a fast pace environment.

Note: This role is hybrid, and being offered in Toronto, ON, and Montreal, QC. Bilingualism (English/French) is an asset.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Provide recommendation to the onboarding project team to achieve a personalized, user-friendly, consistent and technology-enabled positive employee experience
- Update or create new written content and/or design to implement onboarding activities in a new digital tool
- Define and develop new processes for seamless execution
- Perform data analysis, reporting and formulate recommendations for program and/or process enhancements
- Support ongoing operations within the talent team such as managing outlook inbox, creating invites in career zone, leading focus groups, etc
- Conducting interviews, focus groups and surveys, then analyzing and synthesizing information into presentations and action plans
- Work collaboratively and cross-functionally with teams and vendors including Digital HR, HR Analytics and others.
- Lead relevant ad-hoc Talent Management projects and initiatives

Experience & Skills You're Bringing
- Bachelor's degree in HR, Business or any other relevant experiences
- Experience in employee experience programs, training or program delivery
- MS Excel skills, including manipulating and presenting results using graphs/charts
- MS PowerPoint skills, including embedding graphs/charts, use of graphics suitable for a Senior Executive audience
- Meticulous attention to detail and ability to design processes and methods to minimize errors
- Strong, proven critical thinking and analytical skills
- Ability to work under pressure, manage a number of concurrent projects with tight deadlines
- Interest in staying relevant and knowledgeable of external talent management/employee experience trends and leading practices and how it relates to the business
- Ability to develop strong trusting relationships and credibility across HR and the business
- Bilingual (French and English oral and written) is an asset

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Notre client, l'une des principales entreprises au Canada, embauche un support bilingue sur un engagement contractuel de 12 mois à Montréal, QC! Les responsabilités pour ce rôle incluent: disponible 7 / 24 pour escalades, assumer la responsabilité des solutions visant à améliorer l'expérience client, et assurer activement le suivi des incidents graves jusqu'à leur résolution afin de respecter les indicateurs attendus (EQS, OQS).

Remarque : Ce rôle suit le modèle de travail hybride (2-3 jours au bureau par semaine). Le bilinguisme (anglais/français) est une exigence pour ce poste.

Avantages que vous allez adorer
- Joignez-vous à l'une des principales entreprises canadiennes
- Prendre en charge de nouveaux projets de développement
- Profitez des meilleures opportunités de carrière et de développement


Principales responsabilités:
- Disponible 7 / 24 pour escalades.
- Assumer la responsabilité des solutions visant à améliorer l'expérience client.
- Assurer activement le suivi des incidents graves jusqu'à leur résolution afin de respecter les indicateurs attendus (EQS, OQS).
- Fournir du leadership et des conseils techniques dans le cadre de conférences téléphoniques au sujet d'incidents graves.
- Faire preuve d'une approche proactive afin d'éliminer des tendances problématiques.
- Produire et passer en revue des analyses rétrospectives en temps opportun.
- Animer des réunions concernant la gouvernance avec différents partenaires (équipes Centre d'assistance, Réseau et Services extérieurs).
- Coordonner les équipes internes, les partenaires et les fournisseurs afin d'établir la communication et de gérer les attentes.
- Assurer le contrôle de la qualité des activités de gestion des problèmes et des incidents.
- Rencontrer régulièrement les gestionnaires de comptes clients pour présenter les résultats et les plans d'action liés à la gestion des problèmes.
- Informer les groupes d'affaires internes et les hauts dirigeants tout au long du cycle de vie des dossiers de problème.
- Déterminer les possibilités d'amélioration du service et analyser les évaluations des risques.
- Le gestionnaire, gestion des incidents a le mandat d'agir à titre de point de contact unique pour toutes les escalades des clients et les problèmes d'assurance du service.

Qualifications essentielles:
- Au moins trois ans d'expérience dans l'industrie.
- Excellente connaissance du secteur des télécommunications, notamment des domaines suivants :
Centres de données
Services gérés (voix et données)
Technologies de réseau local et de réseau étendu
Applications (courriel, applications client-serveur, etc.)
Solutions de sécurité
Voix sur IP (VoIP)

Qualifications souhaitées:
- Diplôme en génie électrique, en informatique ou l'équivalent
- Formation en certification de Cisco, Juniper, F5 et fournisseurs réseau similaires
- Connaissance de l'application MicroStrategy
- Connaissance des produits Microsoft Office
- Connaissance des principes fondamentaux de l'ITIL

Nous sommes un employeur d'égalité des chances
Tous les candidats qualifiés recevront une considération égale pour l'emploi sans distinction de race, de couleur, de religion, de sexe, d'identité ou d'expression de genre, d'orientation sexuelle, d'origine nationale, de génétique, de handicap, d'âge ou de statut d'ancien combattant.

Autorisation de travail canadienne
Tous les candidats DOIVENT être autorisés à travailler au Canada. Les candidats ne répondant pas à ces critères ne seront pas informés et ne seront pas considérés comme éligibles pour le poste.

Our client, one of Canada's leading companies, is hiring a Project Manager on a 12-month contract engagement in Montreal, QC! In this role, you will be responsible for assisting Project Manager(s) in coordinating, planning, communicating and executing the delivery of core project components. You will also prepare communications, progress reporting and meeting agendas and minutes.

Note: This role is hybrid, and being offered in Toronto, ON, Montreal, QC and Ottawa, ON.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Responsible for assisting Project Manager(s) in coordinating, planning, communicating and executing the delivery of core project components.
- Preparation of communications, progress reporting and meeting agendas and minutes.
- Working with complex data in excel tables.
- Responsible for project scheduling, including action item tracking, financial updates and tracking, and filing and document management.

Experience & Skills You're Bringing
- Undergraduate Degree or Certificate
- Demonstrated experience working in a professional environment support project management activities
- Possess excellent Microsoft application skills (Excel, Word, and Project)

FRENCH
Chargé d'aider le directeur de projet à coordonner, planifier, communiquer et exécuter la livraison de composantes clés des projets. Prépare les communications, les rapports d'avancement, ainsi que l'ordre du jour et les comptes rendus de réunions. Gère les données complexes dans des tableaux Excel. Chargé de l'ordonnancement de projets, y compris le suivi des éléments d'action, les mises à jour et le suivi financiers, le classement et la gestion des documents. Qualifications : diplôme d'études universitaires de premier cycle ou certificat; expérience avérée dans un environnement professionnel à gérer des activités de gestion de projet; excellente maîtrise des applications Microsoft (Excel, Word et Project).

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Project Coordinator on a 12-month contract engagement in Mississauga, ON! In this role, you will be responsible for assisting Project Manager(s) in coordinating, planning, communicating and executing the delivery of core project components. You will also prepare communications, progress reporting and meeting agendas and minutes.

Note: This role is hybrid, and being offered in Toronto, ON, Montreal, QC and Ottawa, ON.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Responsible for assisting Project Manager(s) in coordinating, planning, communicating and executing the delivery of core project components.
- Preparation of communications, progress reporting and meeting agendas and minutes. Working with complex data in excel tables.
- Responsible for project scheduling, including action item tracking, financial updates and tracking, and filing and document management.

Experience & Skills You're Bringing
- Undergraduate Degree or Certificate
- Demonstrated experience working in a professional environment support project management activities
- Possess excellent Microsoft application skills (Excel, Word, and Project).

FRENCH
Chargé d'aider le directeur de projet à coordonner, planifier, communiquer et exécuter la livraison de composantes clés des projets. Prépare les communications, les rapports d'avancement, ainsi que l'ordre du jour et les comptes rendus de réunions. Gère les données complexes dans des tableaux Excel. Chargé de l'ordonnancement de projets, y compris le suivi des éléments d'action, les mises à jour et le suivi financiers, le classement et la gestion des documents. Qualifications : diplôme d'études universitaires de premier cycle ou certificat; expérience avérée dans un environnement professionnel à gérer des activités de gestion de projet; excellente maîtrise des applications Microsoft (Excel, Word et Project).

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Data Analyst on a 6-month contract engagement in Don Mills, ON! In this role, you will be responsible for collecting, processing, and performing statistical analyses on large sets of data. You will also use your expertise in data modeling and data mining to identify trends and patterns in data, and communicate their findings to stakeholders.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Responsible for collecting, processing, and performing statistical analyses on large sets of data.
- Use your expertise in data modeling and data mining to identify trends and patterns in data, and communicate your findings to stakeholders.
- You will also ensure the accuracy and integrity of data by performing regular quality assurance checks.

Experience & Skills You're Bringing
- Data Query and Analysis
- Experience in relational database analysis
- Solid knowledge of the Microsoft Office suite of products

FRENCH

Responsable de collecter, de traiter et de réaliser des analyses statistiques sur de grands ensembles de données. Ils utilisent leur expertise en modélisation de données et en extraction de données pour identifier les tendances et les modèles dans les données et communiquer leurs résultats aux parties prenantes. Ils s'assurent également de l'exactitude et de l'intégrité des données en effectuant des contrôles réguliers d'assurance qualité.

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a remote System Integrator Administrator on a 12-month contract engagement! In this role, you will ensure systems are performing efficiently and define their parameters based on characteristics of applications developed. You will also participate in performance of studies on choice of software or equipment, and monitor products and software.

Note: This role is a remote position, with occasional in office dates (i.e. Team meetings).

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Ensure systems are performing efficiently and define their parameters based on characteristics of applications developed.
- Participate in performance of studies on choice of software or equipment.
- Monitor products and software.
- Develop and optimize definition of physical architecture of equipment used in operating the system.
- Participate in assessing performance of current applications and identifying improvements; participate in a study of potential impact on new systems and repercussions on performance of existing systems.
- Plan and coordinate installation of new releases of system, development and application software, and communicate information to user groups.
- Participate in establishing and revising security backup procedures.
- Advise and participate in performance of studies on computer security, as it pertains to physical management of data and emergency recovery plans.
- Assist users and internal teams experiencing technical problems

Experience & Skills You're Bringing
- Solid knowledge of Red Hat (RHEL 6,7,8)
- Knowledge with Scripting (Perl, Shell, Python, Java)
- IP networking

FRENCH

Assurer un rendement efficace des systèmes et définir leurs paramètres en fonction des caractéristiques des applications développées. Participer à la réalisation d'études sur le choix de logiciels ou de matériel. Effectuer une vigie des produits et des logiciels. Élaborer et optimiser la définition de l'architecture physique des équipements utilisés pour l'exploitation du système. Participer à l'évaluation de la performance des applications actuelles et à l'identification des améliorations à apporter. Participer à l'étude des impacts possibles de nouveaux systèmes et des répercussions sur la performance des systèmes déjà existants. Planifier et coordonner les installations des nouvelles versions de logiciels d'exploitation, de développement et d'application et diffuser l'information auprès des groupes d'usagers. Participer à l'établissement et à la révision des procédures de prises de copies de sécurité. Conseiller et participer à la réalisation des études liées à la sécurité informatique, tant du point de la gestion physique des données que de celui des plans de relève en cas de catastrophe. Dépanner adéquatement les utilisateurs et les équipes internes en cas de problème technique.

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a remote part-time Logistics Coordinator on a 6-month contract engagement! In this role, you will handle escalations and exceptions, fulfill customer orders/returns (manually at times) and correct any errors, and validate confidential information.

Note: This is a remote position with occasional in office dates (i.e. Team meetings).

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Handle escalations and exceptions
- Fulfill customer orders/returns (manually at times) and correct any errors
- Validate confidential information
- Process credits/debits where applicable
- Identify fraudulent activities
- Provide customer service and support to the end users

Skills & Experience You're Bringing
- You are Bilingual (English/French), and a strong team player
- Able to multitask, with a customer service background

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a remote full-time Bilingual Logistics Coordinator on a 6-month contract engagement! In this role, you will handle escalations and exceptions, fulfill customer orders/returns (manually at times) and correct any errors, and validate confidential information.

Note: This is a remote position with occasional in office dates (i.e. Team meetings). Bilingualism (English/French) is required.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Handle escalations and exceptions
- Fulfill customer orders/returns (manually at times) and correct any errors
- Validate confidential information
- Process credits/debits where applicable
- Identify fraudulent activities
- Provide customer service and support to the end users

Skills & Experience You're Bringing
- You are Bilingual (English/French), and a strong team player
- Able to multitask, with a customer service background

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a remote Bilingual Logistics Coordinator on a 5-month contract engagement! In this role, you will handle escalations and exceptions, fulfill customer orders/returns (manually at times) and correct any errors, and validate confidential information. Note: This role is remote, and bilingualism (English/French) is required.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Handle escalations and exceptions
- Fulfill customer orders/returns (manually at times) and correct any errors
- Validate confidential information
- Process credits/debits where applicable
- Identify fraudulent activities
- Provide customer service and support to the end users

Skills & Experience You're Bringing
- You are Bilingual (English/French), and a strong team player
- Able to multitask, with a customer service background

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a full-time Bilingual Customer Service Representative on a 5-month contract engagement in Mississauga, ON! In this role, you will handle escalations and exceptions, fulfill customer orders/returns (manually at times) and correct any errors, and validate confidential information.

Note: This is a remote position with occasional in office dates (i.e. Team meetings). Bilingualism (English/French) is an asset.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Handle escalations and exceptions
- Fulfill customer orders/returns (manually at times) and correct any errors
- Validate confidential information
- Process credits/debits where applicable
- Identify fraudulent activities
- Provide customer service and support to the end users

Skills & Experience You're Bringing
- You are Bilingual (English/French), and a strong team player
- Able to multitask, with a customer service background

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a part-time Intermediate Bilingual Customer Service Representative on a 6-month contract engagement in Mississauga, ON! In this role, you will handle escalations and exceptions, fulfill customer orders/returns (manually at times) and correct any errors, and validate confidential information. Bilingualism (English/French) is required.

Note: This role is part-time (2 x 12 hour shifts, 24 hours per week) and is a remote position with occasional in office dates (i.e. Team meetings).

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Handle escalations and exceptions
- Fulfill customer orders/returns (manually at times) and correct any errors
- Validate confidential information
- Process credits/debits where applicable
- Identify fraudulent activities
- Provide customer service and support to the end users

Skills & Experience You're Bringing
- You are Bilingual (English/French), and a strong team player
- Able to multitask, with a customer service background

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Data Analyst, Speech Analytics on a 5-month contract engagement in Mississauga, ON! In this role, you will develop automated analytical solutions (BI reports and dashboards), and draw insights and make recommendations to technical and non-technical audiences based on the understanding of business strategy and stakeholder.

Note: This role follows the hybrid work model, and bilingualism (English/French) is an asset.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Develop automated analytical solutions (BI reports and dashboards)
- Draw insights and make recommendations to technical and non-technical audiences based on the understanding of business strategy and stakeholder
- Collaborate with business, operations, data engineering, AI/ML and IT teams to conceive and implement tracking properties for new and existing programs
- Leverage modern BI technology such as Teradata SQL, BigQuery, SAS, and MicroStrategy

Experience & Skills You're Bringing
- Data analysis and programming skills
- Experience with BI technology such as Teradata SQL, BigQuery, and SAS.

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Notre client, l'une des principales entreprises au Canada, embauche un Operational Support Consultant pour un engagement contractuel de 12 mois à Montréal, QC! Ce rôle suit le modèle de travail hybride (3 jours au bureau par semaine), et le bilinguisme (anglais/français) est requis.

Avantages que vous allez adorer
- Joignez-vous à l'une des principales entreprises canadiennes
- Prendre en charge de nouveaux projets de développement
- Profitez des meilleures opportunités de carrière et de développement

Le gestionnaire, gestion des problèmes et des incidents (centre de service de l'exploitation) est responsable de fournir des solutions proactives ou réactives afin d'empêcher ou de régler tous les différents aspects de problèmes liés aux clients. Notre modèle d'affaires est axé sur le client et prévoit un partage des responsabilités entre les équipes de service, en ce qui a trait à la gestion des problèmes des clients.

Cette approche transparente du service à la clientèle est un facteur clé pour atteindre les niveaux les plus élevés de l'industrie en matière de satisfaction de la clientèle. Dorénavant, notre stratégie d'affaires est de miser sur cette base solide de clientèle fidèle et sur la promotion de notre gamme de nouveaux services IP et services à valeur ajoutée. Le gestionnaire, gestion des problèmes et des incidents joue un rôle très important et il fait partie intégrante de la solution de bout en bout.

Principales responsabilités:
- Disponible 7 / 24 pour escalades.
- Assumer la responsabilité des solutions visant à améliorer l'expérience client.
- Assurer activement le suivi des incidents graves jusqu'à leur résolution afin de respecter les indicateurs attendus (EQS, OQS).
- Fournir du leadership et des conseils techniques dans le cadre de conférences téléphoniques au sujet d'incidents graves.
- Faire preuve d'une approche proactive afin d'éliminer des tendances problématiques.
- Produire et passer en revue des analyses rétrospectives en temps opportun.
- Animer des réunions concernant la gouvernance avec différents partenaires (équipes Centre d'assistance, Réseau et Services extérieurs).
- Coordonner les équipes internes, les partenaires et les fournisseurs afin d'établir la communication et de gérer les attentes.
- Assurer le contrôle de la qualité des activités de gestion des problèmes et des incidents.
- Rencontrer régulièrement les gestionnaires de comptes clients pour présenter les résultats et les plans d'action liés à la gestion des problèmes.
- Informer les groupes d'affaires internes et les hauts dirigeants tout au long du cycle de vie des dossiers de problème.
- Déterminer les possibilités d'amélioration du service et analyser les évaluations des risques.
- Le gestionnaire, gestion des incidents a le mandat d'agir à titre de point de contact unique pour toutes les escalades des clients et les problèmes d'assurance du service.

Qualifications essentielles:
- Au moins trois ans d'expérience dans l'industrie.
- Excellente connaissance du secteur des télécommunications, notamment des domaines suivants :
- Centres de données
- Services gérés (voix et données)
- Technologies de réseau local et de réseau étendu
- Applications (courriel, applications client-serveur, etc.)
- Solutions de sécurité
- Voix sur IP (VoIP)

Qualifications souhaitées
- Diplôme en génie électrique, en informatique ou l'équivalent
- Formation en certification de Cisco, Juniper, F5 et fournisseurs réseau similaires
- Connaissance de l'application MicroStrategy
- Connaissance des produits Microsoft Office
- Connaissance des principes fondamentaux de l'ITIL

Nous sommes un employeur d'égalité des chances
Tous les candidats qualifiés recevront une considération égale pour l'emploi sans distinction de race, de couleur, de religion, de sexe, d'identité ou d'expression de genre, d'orientation sexuelle, d'origine nationale, de génétique, de handicap, d'âge ou de statut d'ancien combattant.

Autorisation de travail canadienne
Tous les candidats DOIVENT être autorisés à travailler au Canada. Les candidats ne répondant pas à ces critères ne seront pas informés et ne seront pas considérés comme éligibles pour le poste.

Our client, one of Canada's leading companies, is hiring a Junior Project Manager on a 12-month contract engagement in Calgary, AB! In this role, you will be responsible for managing all aspects of the project management life cycle including project scoping, resource assignment, project plan development, project tracking, monitoring and reporting.

Note: This role follows the hybrid work model (3 days in the office per week), and is being offered in Calgary, AB, Toronto, ON and Montreal, QC. Bilingualism (English/French) is an asset for candidates applying from Quebec.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Responsible for managing all aspects of the project management life cycle including project scoping, resource assignment, project plan development, project tracking, monitoring and reporting.
- Develop and maintain all project documentation (Project Plan, Issue and Action Logs, Risk Management, Communication Plan, Status Reports, ...etc.).
- Maintain the Project Management Office Library with lessons learned database, and apply lessons learned to all initiatives.
- Assist in the development and implementation of templates, procedures and processes as part of the continuous improvement process.

Experience & Skills You're Bringing
- Demonstrated experience in project management delivering project solutions
- Experience in managing multiple projects at a time
- Expert in using MS Suite including Microsoft Project
- Knowledge of proven industry best practices and standards
- Project Management designation an asset but not required

FRENCH

Chargé de gérer tous les aspects du cycle de vie du projet, y compris l'évaluation de la portée, l'affectation des ressources, le développement du plan de projet, le suivi du projet, la surveillance et la production de rapports. Développe et met à jour toute la documentation liée au projet (plan de projet, journal des problèmes et des mesures, gestion des risques, plan de communication, rapports d'état, etc.). Tient à jour la bibliothèque du Bureau de gestion des projets avec la base de données des leçons apprises, et applique les leçons apprises à toutes les initiatives. Aide au développement et à la mise en œuvre de modèles, de procédures et de processus dans le cadre du processus d'amélioration continue.

Qualifications : expérience avérée en gestion de projet et en livraison de solutions; expérience en gestion de plusieurs projets simultanément; expertise de la suite Microsoft, y compris de Microsoft Project; connaissance des pratiques exemplaires reconnues et des normes de l'industrie; et certification en gestion de projet souhaitable, mais non obligatoire.

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

Our client, one of Canada's leading companies, is hiring a Spécialiste Communications Marketing on a 12-month contract engagement in Montreal, QC! In this role, you will be responsible for the management of marketing material to include brochures, online media, and campaigns. Note: This role follows the hybrid work model (3 days in the office per week), and bilingualism (English/French) is an asset.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Responsible for the management of marketing material to include brochures, online media, and campaigns.
- Manage all communication plans and assist with marketing portfolios.
- Provide content to update marketing materials.
- Drive new initiatives to meet and increase operational targets.

Skills & Experience You're Bringing
- University degree or Certificate
- Demonstrated marketing experience, developing marketing materials, developing marketing plans, and providing creative input
- Prior experience executing marketing projects

FRENCH
Chargé de la gestion du matériel de marketing, y compris les les brochures, les médias en ligne et les campagnes. Gère tous les plans de communication et contribue aux activités de marketing. Fournit du contenu pour mettre à jour le matériel de marketing. Favorise de nouvelles initiatives visant à atteindre et à dépasser les objectifs opérationnels.

Qualifications : diplôme universitaire ou certificat; expérience éprouvée en marketing, plus particulièrement dans le développement de plans de marketing, la participation au processus créatif et l'exécution de projets marketing.

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.