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#4261 Project Manager, Cloud Security ControlsMontreal , QC

Employment Term: Contract
Location: Montreal , QC

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Our client, one of Canada's leading companies, is hiring a Project Manager, Cloud Security Controls on a 12-month contract engagement in Montreal, QC! In this role, you will be responsible for managing all aspects of the project management life cycle including project scoping, resource assignment, project plan development, project tracking, monitoring and reporting.

Note: This role follows the hybrid work model (3 days in the office per week). Bilingualism (English/French) is an asset.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Responsible for managing all aspects of the project management life cycle including project scoping, resource assignment, project plan development, project tracking, monitoring and reporting.
- Support and track the delivery of a variety of cyber security initiatives: Integrate, update, refine information on processes from multiple sources, gather critical information from meetings with various stakeholders and produce reports to drive completion of work.
- Track various projects and controls implementation by regrouping architects and technical resources, document clear definition of done, enhance processes/RACI.
- Document, review, update and standardize use cases, processes, process flow diagrams and RACI charts for security controls implementation.
- Work with stakeholders to ensure all security policies and procedures are implemented.
- Effectively communicate, document, manage and track status, and update project teams.
- Manage the day to day operational aspects of the projects and scope including project logs, issues and action items.

Skills & Experience You're Bringing
- Strong project coordination skills, driven by results and outcomes.
- Overall understanding of cyber security and methodologies, including standards, risk and compliance.
- Understanding and experience with networking / IT terminology and products.
- 5+ years of experience as a project manager/coordinator
- Exceptional analytical and conceptual thinking skills.
- Strong time management skills with a sense of urgency to ensure deadlines are met; you know how to prioritize and reprioritize quickly.
- Good team player, self-confident, motivated, and independent.

Other Assets
- Bilingual (French / English)
- Technical knowledge of security different technologies such as public/private/hybrid cloud, Container, Virtualization, mobile and wireless network.

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

#4260 Junior Marketing ConsultantMississauga , ON

Employment Term: Contract
Location: Mississauga , ON

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Our client, one of Canada's leading companies, is hiring a Junior Marketing Consultant on a 12-month contract engagement in Mississauga, ON! In this role, you will be responsible for the management of marketing material to include products, brochures, newsletters, online media, and campaigns. You will also manage all communication plans and assist with marketing portfolios.

Note: This role follows the hybrid work model (3 days in the office per week). Bilingualism (English/French) is a requirement.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Responsible for the management of marketing material to include products, brochures, newsletters, online media, and campaigns.
- Manage all communication plans and assist with marketing portfolios.
- Provide content to update marketing materials.
- Drive new initiatives to meet and increase operational targets.

Experience & Skills You're Bringing
- University degree or Certificate
- Demonstrated marketing experience, developing marketing materials, developing marketing plans, providing creative input, and executing marketing projects.
- An excellent writer, proof-reader, and editor with exceptional attention to detail.
- Fluent in oral and written English and French.

FRENCH

Chargé de la gestion du matériel de marketing, y compris les produits, les brochures, les bulletins, les médias en ligne et les campagnes. Gère tous les plans de communication et contribue aux activités de marketing. Fournit du contenu pour mettre à jour le matériel de marketing. Favorise de nouvelles initiatives visant à atteindre et à dépasser les objectifs opérationnels.

Qualifications : diplôme universitaire ou certificat; expérience éprouvée en marketing, plus particulièrement dans le développement de plans de marketing, la participation au processus créatif et l'exécution de projets marketing. Rédaction, écriture et lecture d'épreuves avec un souci exceptionnel du détail. Maîtrise du français et de l'anglais à l'oral et à l'écrit.

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

#4258 Jira AdministratorVerdun , QC

Employment Term: Contract
Location: Verdun , QC

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Our client, one of Canada's leading companies, is hiring a Jira Administrator on a 12-month contract engagement in Verdun, QC! This role will be responsible for designing and developing software solutions to meet specific business needs. You will also work closely with stakeholders to identify requirements and develop specifications, and use your expertise to create high-quality software that meets those requirements.

Note: This role follows the hybrid work model (3 days in the office per week).

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Responsible for designing and developing software solutions to meet specific business needs.
- They work closely with stakeholders to identify requirements and develop specifications, and they use their expertise to create high-quality software that meets those requirements.
-They also work with developers to ensure that the software is properly implemented and that any bugs or issues are resolved.

Experience & Skills You're Bringing
- Proven proficiency in JQL/JIRA
- Strong organizational and communication skills

FRENCH
Responsable de concevoir et de développer des solutions logicielles répondant à des besoins commerciaux spécifiques. Ils travaillent en étroite collaboration avec les parties prenantes pour identifier les exigences et développer des spécifications, et ils utilisent leur expertise pour créer des logiciels de haute qualité qui répondent à ces exigences. Ils travaillent également avec les développeurs pour s'assurer que le logiciel est correctement implémenté et que les bogues ou les problèmes sont résolus.

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

#4241 Intermediate Test AnalystVerdun , QC

Employment Term: Contract
Location: Verdun , QC

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Our client, one of Canada's leading companies, is hiring a Intermediate Test Analyst on a 5-month contract engagement in Verdun, QC! This role will draft test plans and cases for ServiceNow projects, and conduct test cases and carry out manual activities according to project requirements. Bilingualism (English/French) is considered a bonus/nice to have for this role.

Note: This role follows the hybrid work model (3 days in the office per week).

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Draft test plans and cases for ServiceNow projects.
- Conduct test cases and carry out manual activities according to project requirements.
- Document test procedures and help draft test plans and cases based on technical and functional specifications.
- Draft quality assurance reports when various testing stages have been completed Follow up on bugs.
- Recommend and implement changes to improve efficiency of quality assurance processes.

Skills & Experience We'd Love To See
- Proven ServiceNow Knowledge
- Analytical skills/critical thinking
- Adaptability & problem solving skills

FRENCH

Effectuer la rédaction des plans et des cas de tests pour des projets ServiceNow. Exécuter les cas de tests et effectuer l'exécution manuelle selon les exigences du projet. Documenter les procédures des tests et participer à la rédaction des plans et des cas de test à partir des spécifications techniques et fonctionnelles. Rédiger les rapports d'assurance qualité lorsque les différentes phases de test sont effectuées. Assurer le suivi des anomalies. Recommander et mettre en œuvre des changements permettant d'améliorer l'efficacité des processus d'assurance qualité.

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

#4243 Senior Full Stack .NET DeveloperMontreal , QC

Employment Term: Contract
Location: Montreal , QC

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Our client, one of Canada's leading companies, is hiring a Senior Full Stack .NET Developer on a 12-month contract engagement in Montreal, QC! This role will gather and review business specification, and translate into functional design for front-end application solution. You will also work closely with stakeholders to design and develop Web application (forms) interface, scorecards, dashboards and interface in between (API).

Note: This role follows the hybrid work model (3 days in the office per week), and bilingualism (English/French) is required.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Gather and review business specification and translate into functional design for front-end application solution
- Work closely with stakeholders to design and develop Web application (forms) interface, scorecards, dashboards and interface in between (API)
- Leverage application team common libraries, coding standards and apply industry best practice
- Deploy application in IIS environment/Container, understand and follow corporate implementation processes and security rules
- Analyze and optimize code for optimal resources usage
- Provide estimate, work breakdown structure (WBS) and progress status
- Create and conduct scenarios for functional and integration unit testing in different environment
- User guides creation, post deployment application support, fix and enhancement
- Participate to application support duty tour
- Identify application issues, solutions and fixes

Skills & Experience You're Bringing
- At least 5 years strong experience in ASP.NET and/or .NET Core
- Strong experience with C#, VB.NET, Ajax, Javascript, CSS, Bootstrap and JQuery
- Experience with SQL queries
- Experience with version control repository (Team Foundation or Git)
- Communication skills, team collaboration, documented and well organized
- College/Bachelor degree in computer science, engineering, or equivalent related project experience.
- Bilingual (French and English)

Bonus Skills
- Experience with Python programming
- Knowledge of BI (Business Intelligence) OLAP environment and application OLTP
- Experience with MDX / OLAP Cube queries
- Experience with DevOps practice

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

#4244 Product Owner, Cloud MarketplaceMontreal , QC

Employment Term: Contract
Location: Montreal , QC

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Our client, one of Canada's leading companies, is hiring a Product Owner, Cloud Marketplace on a 12-month contract engagement in Montreal, QC! The mandate of our client's team is to build a self-service platform to provide on-demand cloud infrastructure to all our internal customers, leveraging available microservices and various API products.

Note: This role follows the hybrid work model (3 days in the office per week), and bilingualism (English/French) is required.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Understand, support and drive the vision of the product
- Assess business value, prioritize features and build and present product roadmap (3 years) to the team and to stakeholders
- Break down the high-level features and marketing requirements into more detailed features, epics and user stories
- Be accountable to deliver the yearly plan on time, keeping the working team on the loop and working at a sustainable place
- Create and manage the product backlog, representing the voice of the customer throughout the software development lifecycle.
- Drive best in class solution and ensure cost efficiency
- Drive the NYP/LRP budget planning and ensure CAPEX/OPEX budgets on target (for HW & SW)
- Connect with stakeholders at the right time and regularly to gather requirements
- Influence architecture (keeping in mind best practices, cloud native principles, snowflake avoidance, available products, using/updating standards)
- Translate work into our processes, according to network 3.0/agile values (customer first, deliver smaller increment of value)
- Ensure alignment with the other POs within NTS Cloud

Critical Competencies:
- Two years or more of experience as a Product Owner or a Business Analyst
- Ability to prioritise competing items and deliverables from various stakeholders
- Ability to translate organizational vision into a platform vision
- Experience with cloud native products
- Team player who can define, establish and communicate their long term vision, who is adaptable to uncertainty and changing needs
- Thorough understanding of cloud industry trends, regulations, market trends and competition.
- Working knowledge of the development flow and technologies involved in the delivery of products and features
- Someone enthusiastic who can quickly learn and adapt to new technologies, with a strong aptitude for innovation
- Leader with strong interpersonal, oral and written communication skills – able to translate technical wording into business language
- Someone who can slice and dice a business/system problem into an easy modular and maintainable solution with your team
- Organizational and analytical skills

Additional Competencies:
- Experience in working with a decentralized and/or non-collocated team
- Experience working in web development (Python, Vue.JS, Java)
- Experience working with a Cloud Management platform (ServiceNow, Vwmare, SNOW, etc.)
- Experience working with virtualization and container platforms (Vmware, Openstack, Openshift)
- Experience with AWS and GCP
- Product owner certification
- Experience with Jira & Confluence
- French/English bilingual

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

#4246 ServiceNow HR Business Analyst (BA)Verdun , QC

Employment Term: Contract
Location: Verdun , QC

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Our client, one of Canada's leading companies, is hiring a ServiceNow HR Business Analyst (BA) on a 5-month contract engagement in Verdun, QC! In this role, you will serve as a bridge between our client's business users and ServiceNow HRSD technology teams to define and manage requirements. Note: This role follows the hybrid work model (3 days in the office per week), and bilingualism (English/French) is an asset.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Serve as a bridge between business users and ServiceNow HRSD technology teams to define and manage requirements.
- Translate business requirements to functional ServiceNow design.
- Prepare and document Functional and Technical Design specifications according to client standards and methodologies.
- Eliciting, analyzing, documenting and validating business requirements, process flows, identifying system and process solution components, and producing functional specifications.

Skills & Experience You're Bringing
- Demonstrated business systems analysis experience
- ServiceNow Technology background
- Undergraduate degree and CBAP designation

FRENCH

Assure le lien entre les utilisateurs d'affaires et les équipes technologiques ServiceNow HRSDpour déterminer et gérer les exigences. Traduit les exigences d'affaires en conception fonctionnelle ServiceNow. Prépare et documente les spécifications fonctionnelles et techniques conformément aux normes et aux méthodologies du client. Principales responsabilités : extraction, analyse, documentation et validation des exigences d'affaires et des processus, identification des composantes des solutions et des processus, et production des spécifications fonctionnelles. Qualifications : expérience avérée en analyse de systèmes d'affaires; connaissance des technologies ServiceNow; diplôme universitaire de premier cycle; et titre de CBAP.

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

#4245 HRIS Support Systems AnalystMississauga , ON

Employment Term: Contract
Location: Mississauga , ON

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Our client, one of Canada's leading companies, is hiring a HRIS Support Systems Analyst on a 12-month contract engagement in Mississauga, ON! Reporting to the Senior Manager – Digital HR, you will be responsible for managing the team product backlog, gather business requirements from stakeholders, drive improvement, address root cause of recurring problems through our HRIS. You will be hands on collaborating, supporting the systems and processes that are critical to our people.

Note: This role follows the hybrid work model (3 days in the office per week), and bilingualism (English/French) is an asset.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Take part in journey mapping with stakeholders
- Translate business requirements into technical requirements
- Create POC designs in staging environments
- Manage vendors related to our HRIS
- Support the team by removing roadblocks and maintain flow
- Be an active change agent to increase velocity of the team
- Submit and manage the vendor ticket queue
- Monitor and manage system events
- Perform standard changes on HRIS using standard change management practices

Skills & Experience You're Bringing
- Manage roadmap and product backlog
- User journey mapping
- Understand the employee journey and events within a complex enterprise environment
- Troubleshooting user and system issues to uphold service level agreements
- Someone who knows how to problem solve with little guidance on SaaS tools within secure and segmented environments
- Ability to work under pressure, manage incoming requests, prioritize and resolve problems simultaneously

Preferred Competencies
- Bachelor's degree in HRIS, IT or related field of study
- Working knowledge of SuccessFactors HCM modules (BizX, Recruitment, JAM)
- Working knowledge in data analysis and data manipulation with large datasets
- Working knowledge of network, integration and cloud systems
- Bilingualism is an asset (English and French)

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

#4247 HRIS Support AnalystMississauga , ON

Employment Term: Contract
Location: Mississauga , ON

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Our client, one of Canada's leading companies, is hiring a HRIS Support Analyst on a 12-month contract engagement in Mississauga, ON! Reporting to the Senior Manager – Digital HR, you will be responsible for ensuring the highest user satisfaction for our client, and understanding their ecosystem, driving improvement to existing processes, and addressing root cause of recurring problems. You will be hands on collaborating, supporting the systems and processes that are critical to our client's people.

Note: This role follows the hybrid work model (3 days in the office per week), and bilingualism (English/French) is preferred.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Day-to-day user support and triaging of tickets
- Manage user life-cycle management for our HRIS
- Provide service management related reports
- Submit and manage the vendor ticket queue
- Monitor and manage system events
- Perform standard changes on HRIS using standard change management practices

Experience & Skills You're Bringing
- Understand the employee journey and events within a complex enterprise environment
- Troubleshooting user and system issues to uphold service level agreements
- Someone who knows how to problem solve with little guidance on SaaS tools within secure and segmented environments
- Ability to work under pressure, manage incoming requests, prioritize and resolve problems simultaneously

Preferred Competencies
- Bachelor's degree in HRIS, IT or related field of study
- Working knowledge of SuccessFactors HCM modules (BizX, Recruitment, JAM)
- Working knowledge in data analysis and data manipulation with large datasets
- Working knowledge of network, integration and cloud systems
- Bilingualism is an asset (English and French)

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

#4248 Mobile Device TesterMississauga , ON

Employment Term: Contract
Location: Mississauga , ON

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Our client, one of Canada's leading companies, is hiring multiple Mobile Device Testers on a 12-month contract engagement in Mississauga, ON! In this role, you will evaluate, test and qualify our client's vendor's NG PTT features and downloadable clients to meet aggressive timelines. You will also troubleshoot, log, document, track and assist the vendor to resolve technical issues encountered during the NG-PTT Server platform qualification/validation process.

Note: This role follows the hybrid work model (3 days in the office per week), and bilingualism (English/French) is preferred.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Evaluate, test and qualify our client's vendor's NG PTT features and downloadable clients to meet aggressive timelines.
- Troubleshoot, log, document, track and assist the vendor to resolve technical issues encountered during the NG-PTT Server platform qualification/validation process.
- Provide support to other members of our client's NG-PTT team (network, products, IT, marketing etc.) on ongoing PTT service issues and project activity.
- Collaborate and proactively provide support to the platform, client and OEM vendors on various project and issue investigations.
- Support night maintenance windows from the Mississauga office and/or Scarborough Data Center.
- Perform Device certification MCPTT device testing.
- Think out of the box and beyond the traditional test cases to anticipate end-user experiences/situations.

Experience & Skills You're Bringing
- B. Eng. /B. A. Sc. or Eng. Technology diploma or equivalent B.Sc. (Math, Comp Sci. etc.)
- Knowledge of Wireless Telecom and a basic understanding of access technologies.
- Experience with network capture and analysis tools (e.g. Wireshark).
- Knowledge of the OSI model and networking concepts
- Knowledge of IP Networking and Troubleshooting (Wireshark, routing / IPv4 & IPv6, load balancers, DNS, etc.)
- Ability to focus on multiple tasks concurrently and a strong commitment to execution.
- Strong command of the English language – both written and oral.
- Aptitude for quickly learning different vendor technologies and tools.
- Valid driver's license.
- Bilingualism (English/French) would be an asset

Bonus Skills & Qualifications
- Familiar with these technologies: Push to Talk (OMA-PoC standard or equivalent), LTE/HSPA+, SIP signaling, IMS, SMS, Wi-Fi, OMA-DM/CP, FOTA, etc.
- TIP Networking (routing / IPv4 & IPv6 etc.)
- Linux OS
- Familiar with mobile operating systems (Android, iOS)

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

#4249 Support Agent, Service DeskMontreal , QC

Employment Term: Contract
Location: Montreal , QC

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Our client, one of Canada's leading companies, is hiring a Support Agent, Service Desk on a 6-month contract engagement in Montreal, QC! In this role, you will be responsible for responding to customer requests in a prompt, accurate, and professional manner and developing and maintaining good client relationships while ensuring confidentiality.

Note: This role follows the hybrid work model (3 days in the office per week), and bilingualism (English/French) is preferred.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Responsible for responding to customer requests in a prompt, accurate, and professional manner
- Develop and maintain good client relationships while ensuring confidentiality
- Work with both internal and external teams to ensure the customer's needs are met
- Process customer requests through utilization of the CRM tool
- Manage and update the inventory system
- Complete service orders
- Process invoices and complete billing

Experience & Skills You're Bringing
- As required to meet customer's needs, successful candidate must pass the client's, OPP background checks as well as the one from the Sûreté du Québec.
- Have a minimum of 3 years' experience in customer service
- Bilingualism in French/English is mandatory
- Detail oriented
- Able to prioritize and multi-task at a high level
- Able to solve problems analytically
- Ability to adapt to change, in a competitive environment where priorities change frequently
- Self-motivated, self-governing, and accountable
- Advanced skills in Microsoft Office (Word, Excel, PowerPoint, etc.)
- Basic accounting knowledge is an asset

FRENCH

Rôle et responsabilités:
- Responsable de répondre aux demandes des clients de manière rapide, précise et professionnelle
- Développer et entretenir de bonnes relations avec les clients tout en garantissant la confidentialité
- Travailler avec des équipes internes et externes pour s'assurer que les besoins du client sont satisfaits
- Traiter les demandes des clients grâce à l'utilisation de l'outil CRM
- Gérer et mettre à jour le système d'inventaire
- Créer des commandes de service complètes
- Traiter les factures et compléter la facturation

Compétences et habiletés essentielles:
- Comme requis, pour répondre aux besoins des clients, le candidat retenu devra passer avec succès, la vérification des antécédents effectuée par la Police Provinciale de l'Ontario (OPP) ainsi que celle de la Sureté du Québec.
- Avoir au moins trois ans d'expérience en service à la clientèle
- Le bilinguisme français / anglais est obligatoire
- Avoir le souci du détail
- Capable de prioriser et d'effectuer plusieurs tâches à haut niveau
- Capable de résoudre les problèmes de manière analytique
- Capacité d'adaptation au changement, dans un environnement concurrentiel où les priorités changent fréquemment
- Auto-motivé, autonome et responsable
- Compétences avancées dans Microsoft Office (Word, Excel, PowerPoint, etc.)
- Connaissance des notions de base de comptabilité est un atout

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

#4250 Project Coordinator Mississauga , ON

Employment Term: Contract
Location: Mississauga , ON

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Our client, one of Canada's leading companies, is hiring a Project Coordinator on a 12-month contract engagement in Mississauga, ON! In this role, you will be responsible for assisting Project Manager(s) in coordinating, planning, communicating and executing the delivery of core project components. Note: This role follows the hybrid work model (3 days in the office per week).

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Responsible for assisting Project Manager(s) in coordinating, planning, communicating and executing the delivery of core project components.
-Preparation of communications, progress reporting and meeting agendas and minutes.
- Working with complex data in excel tables.
- Responsible for project scheduling, including action item tracking, financial updates and tracking, and filing and document management.

Skills & Experience You're Bringing
- Undergraduate Degree or Certificate
- Demonstrated experience working in a professional environment support project management activities
- Possess excellent Microsoft application skills (Excel, Word, and Project)

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

#4251 Customer Service RepresentativeMississauga , ON

Employment Term: Contract
Location: Mississauga , ON

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Our client, one of Canada's leading companies, is hiring a Customer Service Representative on a 6-month contract engagement in Mississauga, ON! In this role, you will be responsible for responding to customer requests in a prompt, accurate and professional manner. You will also handle any inquiries which require investigation or follow-up. Note: This role is remote, with occasional office days required.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Responsible for responding to customer requests in a prompt, accurate and professional manner.
- Handle any inquiries which require investigation or follow-up.
- Ensure requests and inquiries are transferred to the appropriate area.
- Develop and maintain good client relationships while ensuring confidentiality.
- Use call tracking systems to log all inquiries for documentation purposes.

Skills & Experience You're Bringing
- Previous customer service experience
- Excellent communication skills
- Ability to handle tasks in a professional manner.

FRENCH
Chargé de répondre aux requêtes des clients de manière rapide, précise et professionnelle. Gère toute requête qui nécessite une recherche ou un suivi. S'assure que les demandes et les requêtes sont confiées au service approprié. Établit et entretient de solides relations avec la clientèle tout en assurant la confidentialité des renseignements. Utilise des systèmes de suivi des appels pour consigner toutes les demandes. Qualifications : expérience en service à la clientèle; excellentes aptitudes à la communication; capacité de gérer les tâches de manière professionnelle.

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

#4252 Bilingual Customer Service RepresentativeMississauga , ON

Employment Term: Contract
Location: Mississauga , ON

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Our client, one of Canada's leading companies, is hiring a Bilingual Customer Service Representative on a 6-month contract engagement in Mississauga, ON! In this role, you will be responsible for responding to customer requests in a prompt, accurate and professional manner. You will also handle any inquiries which require investigation or follow-up.

Note: This role is remote, with occasional office days required, and bilingualism (English/French) is required.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Responsible for responding to customer requests in a prompt, accurate and professional manner.
- Handle any inquiries which require investigation or follow-up.
- Ensure requests and inquiries are transferred to the appropriate area.
- Develop and maintain good client relationships while ensuring confidentiality.
- Use call tracking systems to log all inquiries for documentation purposes.

Skills & Experience You're Bringing
- Previous customer service experience
- Excellent communication skills
- Ability to handle tasks in a professional manner
- Bilingual - Fluent in English and French.

FRENCH

Chargé de répondre aux requêtes des clients de manière rapide, précise et professionnelle. Gère toute requête qui nécessite une recherche ou un suivi. S'assure que les demandes et les requêtes sont confiées au service approprié. Établit et entretient de solides relations avec la clientèle tout en assurant la confidentialité des renseignements. Utilise des systèmes de suivi des appels pour consigner toutes les demandes. Qualifications : expérience en service à la clientèle; excellentes aptitudes à la communication; capacité de gérer les tâches de manière professionnelle; bilinguisme (français et anglais).

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

#4253 Channel Marketing AnalystMississauga , ON

Employment Term: Contract
Location: Mississauga , ON

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Our client, one of Canada's leading companies, is hiring a Channel Marketing Analyst on a 12-month contract engagement in Mississauga, ON! In this role, you will build, monitor, analyze past marketing and sales results/reports/team dashboard, making recommendations to maximize ROI. You will also provide visibility into marketing results, measuring tactical effectiveness. Note: This role follows the hybrid work model (3 days in the office per week).

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
Data & Market Analytics
- Build, monitor, analyze past marketing and sales results/reports/team dashboard, making recommendations to maximize ROI
- Provide visibility into marketing results, measuring tactical effectiveness
- Ensure KPIs are tracked and trending according to plan and where required, recommend corrective actions to achieve targets
- Knowledgeable on all offers, pricing, competitive landscape, programs & campaigns Stay current with industry and marketing trends
- Post mortem development and analysis
- Project/Program Execution & Cross-Functional Leadership
- Comfortable with developing strategy decks
- Provide support on projects and execution of marketing initiatives into sales channel
- Partner with business units and sales channels to build marketing plans that drive traffic, brand awareness, operational efficiency
- Partner with XF teams to track, monitor, execute marketing initiatives/projects, ensuring consistency to messaging across all marketing tactics
- Take an active role in finding process improvements to drive increased efficiency in the marketing and channel business units

Skills & Experience You're Bringing
- 2~3 years experiences in progressive marketing & sales positions, channel experience is an asset
- Proficient in Microsoft tools specifically MicroStrategy, Excel, PowerPoint, Tableau preferred.
- Strong business and marketing acumen and can analyze information and create reports/presentations to solve problems and convey solid recommendations
- Detail oriented collaborator that can work cross-functionally with market insight teams, product, pricing, and channel
- Meet aggressive due dates on project implementation

Other Requirements
- University degree or College diploma in Marketing or related field
- Bilingualism is an asset (English and French)
- 1-2 years of experience in a marketing role (Telco is a huge plus)

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

#4254 Senior Systems EngineerMontreal , ON

Employment Term: Contract
Location: Montreal , ON

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Our client, one of Canada's leading companies, is hiring a Senior Systems Engineer​​ on a 5-month contract engagement in Montreal, QC! In this role, you will be responsible for developing and maintaining software applications in a cloud-based environment. You will also design, develop, test, and deploy cloud-based applications that meet the needs of customers and stakeholders.

Note: This role follows the hybrid work model (3 days in the office per week). It is also being offered in Toronto, ON.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Responsible for developing and maintaining software applications in a cloud-based environment.
- They design, develop, test, and deploy cloud-based applications that meet the needs of customers and stakeholders.
- They also collaborate with other engineers and stakeholders to ensure that applications are scalable, secure, and reliable.

Skills & Experience We're Looking For
- Proven skills in Zabbix, Docker, Kubernetes and Perl or PowerShell
- Linux (RedHat), Docker and Kubernetes and Performance Monitoring
- Powershell/Perl scripting

FRENCH
Responsable de développer et de maintenir des applications logicielles dans un environnement basé sur le cloud. Ils conçoivent, développent, testent et déploient des applications basées sur le cloud qui répondent aux besoins des clients et des parties prenantes. Ils collaborent également avec d'autres ingénieurs et parties prenantes pour s'assurer que les applications sont évolutives, sécurisées et fiables.


We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

#4255 ServiceNow Implementation SpecialistVerdun , QC

Employment Term: Contract
Location: Verdun , QC

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Our client, one of Canada's leading companies, is hiring a ServiceNow Implementation Specialist on a 5-month contract engagement in Verdun, QC! Our client's Digital HR team is currently seeking an energetic, disciplined and result-oriented ServiceNow implementation Specialist to join a cross-functional team working on the evolution of our ServiceNow HR case management to offer an omnichannel employee experience & digitise employee centric workflows.

Note: This role follows the hybrid work model (3 days in the office per week). It is also being offered in Toronto and Ottawa, ON, and Montreal, QC. Bilingualism (English/French) is nice to have.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Design and configure ServiceNow Product suites for HRSD, Core, Mobile applications as part of a large cross-functional team.
- Develop UI forms, fields, notifications and workflows
- Create, monitor, modify both simple and advanced workflows aligned to best practices for the betterment of processes and strategies (considering scalability, performance, business policies and employees future needs)
- Create new catalog requests and items with multiple variables
- Create and maintain access control rule (ACL) , groups and roles
- Develop and maintain custom scripts
- Configure and maintain data imports sets and software integrations
- Complete unit and regression testing
- Partner with external development team to develop custom applications &/or integration to a variety of entreprise applications
- Partner with system administrator counterparts to apply ServiceNow patches/releases to instances
- Advise the HR and greater project team on best practices to leverage ServiceNow for business requirements identified
- Assisting in troubleshooting instance and continuously improve configuration to improve employee experience and HR efficiency

Skills & Experience You're Bringing
- ServiceNow configuration experience (preferred) or relevant and transferable enterprise level experience with SaaS
- 3-5 years experience in either a business analysis or technical capacity at an enterprise level
- 3 year experience with agile methodology and software
- Working knowledge of relational databases
- Strong strategic thinking and problem-solving skills as well as the ability to work tactically and make data driven decisions
- Ability to monitor progress and quality effectively, remain detail-oriented at the same time understand the big-picture
- A distinctive blend of technology, business and analytical skills
- Clear and concise verbal and written communication style, able to effectively communicate technical information to non-expert colleagues
- Project Management (PMP, Prince2, and/or PMI-ACP) certification (an asset)

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

#4256 Speech Analytics Expansion, Data ScientistMississauga , ON

Employment Term: Contract
Location: Mississauga , ON

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Our client, one of Canada's leading companies, is hiring a Speech Analytics Expansion, Data Scientist on a 5-month contract engagement in Mississauga, ON! In this role, you will create and maintain NLP models leveraging Huggingface Transformers and working on Google Cloud, leveraging best practices for cloud. Note: This role follows the hybrid work model (3 days in the office per week).

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Create and maintain NLP models leveraging Huggingface Transformers
- Working on Google Cloud, leveraging best practices for cloud
- Knowledge of prompt engineering and LLMs (large language models) an asset, including PEFT and RAG
- Generating new use case ideas to solve business problems/improve results

Skills & Experience You're Bringing
- Building NLP models (BERT, Electra)
- Working with large datasets (SQL, Python, any modelling libraries)
- Anything with LLMs (large language models like ChatGPT) or generative AI

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

#4257 Service Desk Support Agent Montreal , QC

Employment Term: Contract
Location: Montreal , QC

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Our client, one of Canada's leading companies, is hiring a Service Desk Support Agent​ on an 8-month contract engagement in Montreal, QC! In this role, you will be responsible for responding to customer requests in a prompt, accurate and professional manner. You will also handle any inquiries which require investigation or follow-up. Note: Remote work is available for this role, however you must be available to meet in the office for trainings, meetings, events, etc. Our client is currently 2 days a month at the office.

Bilingualism (English/French) is a requirement.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Responsible for responding to customer requests in a prompt, accurate and professional manner.
- Handle any inquiries which require investigation or follow-up.
- Ensure requests and inquiries are transferred to the appropriate area.
- Develop and maintain good client relationships while ensuring confidentiality.
- Use call tracking systems to log all inquiries for documentation purposes.

Skills & Experience You're Bringing
- Previous customer service experience
- Excellent communication skills
- Ability to handle tasks in a professional manner
- Fluent in English and French

FRENCH

Chargé de répondre aux requêtes des clients de manière rapide, précise et professionnelle. Gère toute requête qui nécessite une recherche ou un suivi. S'assure que les demandes et les requêtes sont confiées au service approprié. Établit et entretient de solides relations avec la clientèle tout en assurant la confidentialité des renseignements. Utilise des systèmes de suivi des appels pour consigner toutes les demandes. Qualifications : expérience en service à la clientèle; excellentes aptitudes à la communication; capacité de gérer les tâches de manière professionnelle; bilinguisme (français et anglais).

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.

#4242 Product ConsultantToronto , ON

Employment Term: Contract
Location: Toronto , ON

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Our client, a global award-winning industry leader, is hiring a Product Consultant in Toronto, ON! In this role, you will work with proposal writers to receive client questionnaires and map them into the RFP response tool (RFPIO) from Word or Excel. Experience and expertise with Microsoft Office programs is required, including Word, Excel, and PowerPoint, along with strong writing skills.

Note: Bilingualism (English/French) is considered an asset for this role.

Perks You'll Love
- Join a supportive team that values diversity with abundant growth & development opportunities
- Competitive Employee Share purchase plan, RRSP matching & bonuses
- Unlimited vacation days, and employee reimbursement plans for education/certification

What You'll Be Doing
- Work with proposal writers to receive client questionnaires and map them into the RFP response tool (RFPIO) from Word or Excel.
- Work with the content administrator to load new content in the response library (RFPIO), and edit existing content according to our client's writing style guide and best practices.

Experienc & Skills You're Bringing
- Experience and expertise with Microsoft Office programs, including Word, Excel, and PowerPoint Strong writing skills
- Experience with RFPIO application (preferred)
- Proficiency in French business writing is considered an asset
- Extraordinary attention to detail and critical thinking skills
- Strong time management and organizational skills with ability to prioritize work from multiple sources
- Work well under deadlines; able to multi-task

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.