Our client, one of Canada's leading companies, is hiring a remote Bilingual Logistics Coordinator on a 5-month contract engagement in Misissauga, ON! In this role, you will handle escalations and exceptions, fulfill customer orders/returns (manually at times) and correct any errors, and validate confidential information. Note: This role will work full-time hours and is a remote role. Biligualism (English/French) is required.

Perks You'll Love
- Join one of Canada's leading companies
- Tackle new development projects
- Enjoy top career & development opportunities

What You'll Be Doing
- Handle escalations and exceptions
- Fulfill customer orders/returns (manually at times) and correct any errors
- Validate confidential information
- Process credits/debits where applicable
- Identify fraudulent activities
- Provide customer service and support to the end users

Skills & Experience You're Bringing
- Bilingual (English/French)
- You are a team player, who is able to multitask with customer service background
- Prior experence in a similar role

FRENCH

Responsabilités :
- Traiter les escalades et les exceptions
- Traiter les commandes/retours des clients (manuellement à l'occasion) et corriger les erreurs
- Valider les renseignements confidentiels
- Traiter les crédits/débits, le cas échéant
- Détecter les activités frauduleuses
- Offrir un service à la clientèle et du soutien aux utilisateurs finaux

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.