Our client, a global financial services firm and a market leader in investment banking, is hiring a full-time Automation Integration Engineering Specialist in the Greater Montreal area, QC! This role will become the central point for our client's efforts to design and implement cognitive modules for their IPsoft Amelia Chabot platform.

The candidate will be responsible for aligning their cognitive product with the needs of their internal clients (WM Field personnel and WM Technology campus personnel) as well as align with the needs of their internal support teams. The candidate will join the team responsible for implementing cognitive solutions. These cognitive solutions are to be fit-for-purpose, efficient, and of high quality. Knowledge of French and English is required.

Perks You'll Love
- Join a supportive team that values diversity with abundant growth & development opportunities
- Generous holiday/vacation time
- Competitive Employee RRSP plan & bonuses

What You'll Be Doing
- Build and implement new cognitive functionalities, including business processes.
- Develop and configure cognitive modules of Amelia to ensure Amelia can address required functionality
- Develop and test each module functionally until it reaches expected behavior
- Work with IPSoft to identify and resolve problems/issues
- Participate and lead discovery sessions and interviews with clients to uncover insights and opportunities to improve AI/ML
- Review client chat logs, transcripts, recordings and research to improve implementations
- Develop conversational copy; plan, write and edit dialogue that makes Amelia more human
- Help train different facets of Amelia to enhance her natural language understanding
- Help apply and maintain consistency of content standards and best practices.

Skills You're Bringing
- 3-5 Years of Demonstrable experience Scripting in one or more of the following languages:
- Java/ JavaScript
- Groovy
- Perl
- Bash
- Python
- Creating and supporting automation
- Proven experience delivering user flows, story boards, dialog scripts, or content strategy
- Familiarity with Cognitive technologies
- Practical AI/Cognitive Computing domain knowledge (eg., Machine Learning, Natural language Processing, Neural Networks, Chatbots, Virtual Agents)
- Familiarity with APIs
- Exceptional communication and presentation skills
- Highly organized, with the ability to handle multiple tasks and competing priorities with tight deadlines
- Detailed oriented with experience in quality control
- Self-motivated and solutions-oriented mind set
- Willingness and initiative to learn new technology and skills
- Experience working directly with clients and senior leaders
- Ability to communicate to technical and non-technical audiences
- BS or MS in Computer Science or equivalent Engineering field

Other Desired Skills
- Experience working with new and emerging technologies like AI, NLP, or ML preferred

We Are An Equal Opportunity Employer
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canadian Work Authorization
All applicants MUST be authorized to work in Canada. Any applicants not meeting this criteria will not be notified and will not be considered eligible for the position.